Dynatrace Operator
DynatraceReviews from AWS customer
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Fantastic Observability Platform; game changing impact
What do you like best about the product?
We were looking for a solution to help with a complex technology ecosystem and its fragmented observability tooling. Dynatrace has delivered exactly that - a solution that allows us to finally instrument our end-to-end customer journey across Serverless, Kubernetes and legacy technology platforms. It's dramatically reduced our MTTR by about 70% and allowed us to find issues in our applications that have impacted response times by 40% and have existed for years. It's become a core part of our development tooling.
What do you dislike about the product?
Dynatrace, as an expansive platform has quite a steep learning curve; this is particularly true in organizations where the observability mindset may not be mature. If I were to look to deploy Dynatrace to a new organization, I'd focus on the cultural elements of the transformation alongside the technological aspects.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us solve the end-to-end observability issue and introduce APM across all our applications, regardless of their base technology. It's become the glue that manages the health of our technology stacks and a vital insight into where engineering teams should be focussing their efforts.
One of the best observability tool.
What do you like best about the product?
Breadth coverage. Large tool integration coverage through Dynatrace Hub. Grail, Causal AI.
What do you dislike about the product?
Mainframe coverage, AS 400 Coverage, Batch Database coverage.
What problems is the product solving and how is that benefiting you?
It helped in fixing enormous false positive alerts from multiple observability solution by tools consolidation from 5 to 1.
Typical User of Dynatrace
What do you like best about the product?
network Dashboards and purepaths. Enjoy the SaaS product
What do you dislike about the product?
SSO and user authentication, and the amount of data could be refined as there are a lot of false positives with DAVIS.
What problems is the product solving and how is that benefiting you?
Allows us to pinpoint application issues and RCA for exceptions or failed API calls.
Head of Devops and SRE
What do you like best about the product?
Dynatrace is not doing a sampling. their agents not use lots of source (cpu or memory). Syntetic monitoring and rum really good, And also screen recording very good
What do you dislike about the product?
Its to expensive, and also managed server when working with other agents its too network traffic, the other dislike maybe dash board can be more user friendly.
What problems is the product solving and how is that benefiting you?
We have lots of performance problems in our application, when we start with the dynatrace we solved lots of them, dynatrace help to our development teams for more effective development
Dynatrace is easy to use and deploy.
What do you like best about the product?
Dynatrace is easy to use and deploy. Scalability is easy as well.
What do you dislike about the product?
Lack of documentation, migration could be easier and ease of access administration.
What problems is the product solving and how is that benefiting you?
Migration could be easier, access could be easier to distribute.
Head of SRE
What do you like best about the product?
Goes really deep in to find to root cause with back traces. we have improved our applications performance in general and also helps us discover if any problem occurs/
What do you dislike about the product?
Environment management and licence management does not fully cover our needs. we use environments both for licence management concern and for clustering our services and etc.
What problems is the product solving and how is that benefiting you?
At the times of any attacks or outages it helps us see where does the problem starts. Also it helps us with our observability in one place at critical event times/
Wonderful product with a visionary roadmap
What do you like best about the product?
overall good product which offers a breadth of services in APM/Observability space
What do you dislike about the product?
Lack of integration with MF and few custom products
What problems is the product solving and how is that benefiting you?
end to end visibility into silo'ly architected systems
Great tool for the job!
What do you like best about the product?
The large amount of information available about the environment we are using, the services, apps and processes, and how everything goes together to help with root-cause analysis
What do you dislike about the product?
Process group tagging is hit and miss, not always working as intended, making the dashboard creation a pain and sometimes even unreliable.
Root-cause analysis for kubernetes pod restarts not always can be done with the available information from dynatrace recorded events
Root-cause analysis for kubernetes pod restarts not always can be done with the available information from dynatrace recorded events
What problems is the product solving and how is that benefiting you?
For most of the issues we have, the provided informations are more than sufficient to expedite the identification of the root-cause and to help fixing them in a timely manner
A happy customer experience with Dynatrace
What do you like best about the product?
The root cause analysis and Dynatrace monitoring
What do you dislike about the product?
Some of the dashboard features and tagging does not work as expected. Events such as process restarts just give the timeline and event name but they do not give details about the root cause or do not give the option to drill down further from the view to analyze the root cause.
What problems is the product solving and how is that benefiting you?
Prompt information about the response time hotspots and problems.
Dynatrace is powerful tool for event management
What do you like best about the product?
We have integrated Dynatrace with ServiceNow for event management. Dynatrace creates incidents and events in ServiceNow. This has helped us in eliminating service outages for our customers.
What do you dislike about the product?
Amazing tool with rich features, nothing to dislike.
What problems is the product solving and how is that benefiting you?
Dynatrace integration with ServiceNow has helped in reducing service outages.Very less breach of Service Level Agreement. We have also used Dynatrace to discover and populate our CMDB.
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