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    Rapid7 Managed Threat Complete

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    Attackers are everywhere. With Managed Threat Complete (MTC), so are you. With Rapid7 Managed Threat Complete, you have round the clock monitoring, triage, investigation and hunts. You have command of your attack surface by understanding what risk should be remediated first, and a team of experts on your side should a breach occur. It is the most complete MDR on the market.

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    Reviews (25)
    Vishal Salve

    Managed detection has improved 24/7 monitoring and now reduces incident response time

    Reviewed on Oct 15, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Rapid7 MDR involves points in our infrastructure level, specifically all infrastructure level.

    A specific example of how I'm using Rapid7 MDR at the infrastructure level is that it helped us identify and investigate unusual internal activities such as suspicious login attempts and abnormal server-to-server communication. The 24/7 monitoring and alerting enabled our team to quickly validate the threat, contain the affected assets, and reduce the response time significantly compared to manual monitoring.

    Rapid7 MDR's threat detection and response capability improves our security operation efficiency by providing continuous monitoring, expert analysis, and timely incident guidance, helping us to reduce response times.

    How has it helped my organization?

    Rapid7 MDR positively impacts my organization by improving our threat detection and response capabilities, enhancing security visibility, reducing false positives, and enabling faster incident handling, resulting in a stronger overall security posture.

    In terms of impact, I have noticed specific improvements in response times, with reduced incidents and optimized workload for our internal security team through continuous monitoring and analysis, validated alerts, improved threat visibility, and lower false positive investigations.

    The integration of digital forensics and incident response within the MDR service has improved our incident recovery process by enabling faster root cause analysis, quicker threat containment, and more effective remediation through expert forensic support and incident response guidance.

    Having a dedicated cybersecurity advisor through Rapid7 MDR helps align my security program with business needs by providing strategic guidance, best practice recommendations, and prioritization of security issues, improving the effectiveness of our security program and ensuring better alignment with business objectives.

    What is most valuable?

    The best features Rapid7 MDR offers are continuous monitoring, high-quality threat detection, expert analysis and support, actionable incident recommendations, and improved visibility across the environment.

    Of the features I mentioned, I find myself relying most on 24/7 threat monitoring and analyst validation because it helps focus on the real security incidents, reduce alert fatigue, and improve response.

    The combination of advanced detection capability and expert SOC analyst support is a particular advantage, as it helps improve threat visibility and streamline investigation and response to security incidents more efficiently.

    Regarding Rapid7 MDR's AI capabilities, I think its governance and security are enhanced by maintaining appropriate human oversight and security controls while supporting effective governance and operational reliability.

    For threat detection and prioritization, Rapid7 MDR's AI capabilities, combined with analyst validation, help reduce false positives and improve the efficiency of security operations.

    Rapid7 MDR offers strong visibility into detections and investigations through detailed alerts, analyst insights, investigation timelines, and actionable recommendations, helping us understand the root cause of security events and respond more effectively.

    The risk-aware detection feature helps me prioritize realistic attack paths by correlating threat activity with the asset risk context, which improves threat prioritization, reduces alert fatigue, and enables more efficient incident response.

    I have used the multi-vector telemetry feature in Rapid7 MDR, which improves investigation accuracy by correlating data from multiple sources, providing better context, reducing false positives, and helping us identify and respond to threats more efficiently.

    What needs improvement?

    I believe Rapid7 MDR could be improved through enhanced dashboard customization, additional automation capabilities, deeper third-party integration, and more detailed executive reporting for better visibility and decision-making.

    I would like to see more automation, greater customization of detection rules and dashboards, deeper integration with third-party tools, and enhanced threat intelligence with more environment-specific recommendations.

    For how long have I used the solution?

    I have been using Rapid7 MDR for two years.

    What do I think about the stability of the solution?

    Rapid7 MDR is stable.

    What do I think about the scalability of the solution?

    Rapid7 MDR is scalable and effectively supports my growing environment across on-premises and cloud infrastructure while maintaining strong visibility, threat detection, and managed security coverage without requiring a significant increase in internal staff.

    How are customer service and support?

    The customer support is excellent, as the team is responsive, knowledgeable, and provides timely assistance, detailed threat analysis, and actionable guidance, helping us resolve security issues efficiently.

    I would rate the customer support as a nine on a scale of one to ten.

    Which solution did I use previously and why did I switch?

    I previously did not use a different solution.

    What was our ROI?

    Rapid7 MDR has delivered a strong ROI by reducing alert triage efforts, improving response times, enhancing threat visibility, and providing 24/7 expert monitoring without the need to significantly expand my internal security staff.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that the pricing model is clear and manageable, and the setup process is smooth. While it is a strategic security investment, the value gained through continuous monitoring, expert support, and improved threat detection makes it cost-effective.

    Which other solutions did I evaluate?

    Before choosing Rapid7 MDR, we evaluated solutions such as Microsoft Defender, CrowdStrike Falcon Complete, and Arctic Wolf, and we chose Rapid7 MDR because of its strong managed service capabilities, threat detection quality, analyst support, and overall fit for our security operation requirements.

    What other advice do I have?

    Rapid7 MDR is a good product and I recommend using it in your environment to provide more security. I rate Rapid7 MDR an eight out of ten because it provides strong 24/7 monitoring, quality threat detection, and valuable analyst support that has improved my security operations. The main areas for improvement are increased automation, more customization options, and deeper third-party integration.

    Jeff Frix

    Managed global endpoints with 24x7 threat detection and rapid incident response

    Reviewed on Oct 13, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Rapid7 MDR is that I was selling and positioning this solution to mid-market customers that had a global footprint and obviously needed security to lock down all of their endpoints and manage them through AI and a 24/7 SOC team located throughout the globe.

    A specific example of how one of my customers used Rapid7 MDR in their environment includes a customer in the auto financing credit space located in Utah who were looking for a solution that would allow them to monitor all of their endpoints globally, including anyone located in the US or outside of the US, and manage their entire network using software. That is how they were leveraging Rapid7 MDR to monitor their network and all their endpoints, also leveraging the global security operations center that has offices throughout the globe.

    How has it helped my organization?

    Rapid7 MDR has impacted my organization and my customers positively by giving them peace of mind that everything in their network and all their endpoints are completely secure. If any situation is detected where AI senses that there is potentially a rogue element trying to gain access to the network, they can immediately shut down that endpoint without any issue or problem.

    Specific outcomes or metrics I have seen from using Rapid7 MDR include that it will allow customers to rapidly respond to any potential threat in an organized and quick fashion. Customers have told me it gives them the peace of mind that they can manage their network quickly, in any potential attack, shutting it down immediately without taking hours and days to resolve.

    The inclusion of digital forensics and incident response within the MDR service has impacted my customers' incident recovery process by giving them real key insights into how a situation or incident happened, which is critical to understanding why a specific incident occurred and where it originated from.

    What is most valuable?

    The best features Rapid7 MDR offers include managing, detecting, and quickly responding to any potential cybersecurity threat initiated by a hacker that is trying to break into a company's global network.

    In terms of detection and quick response, I have seen Rapid7 MDR stand out all the time, and it competes really well against Arctic Wolf, another competitor that is doing a lot of business. However, I think Rapid7 MDR is better than even Arctic Wolf.

    Regarding Rapid7 MDR's AI capabilities, I think its governance and security are top notch. I know people who worked at Rapid7 in US government areas with three-letter acronyms, and they believe and trust it, so that says everything.

    Regarding Rapid7 MDR's AI capabilities, I think its accuracy and reliability of output are great, as it combines AI capabilities with a security operations team geographically dispersed throughout the world, allowing them to respond faster and predict potential issues before they happen.

    I would assess the transparency of Rapid7 MDR in terms of gaining visibility into detections and investigations as crucial. While I cannot provide specifics due to privacy and confidentiality, the key to gaining a customer's trust is being proactive and responsive to their cybersecurity needs.

    I think the risk-aware detection features in Rapid7 MDR are monumental and extremely important, which is why Rapid7 continues to be a top-notch provider when it comes to managing incidents and detection.

    Personally, I have not used the multi-vector telemetry feature in Rapid7 MDR; however, my customers have used that feature.

    What needs improvement?

    Regarding how Rapid7 MDR can be improved, I have seen in the industry that other technologies like Tanium have a unique solution that can shut down an endpoint in under 60 seconds using AI, which I think is a game changer. I am sure Rapid7 is currently competing and knows what Tanium can offer, but Tanium is definitely a next-generation technology.

    Improvements needed for Rapid7 MDR that I have not mentioned yet, based on my conversations, include that while the technology is sound, the biggest questions arise when customers are using Arctic Wolf and they experience a decline in support over time. Rapid7 needs an excellent customer success team to help customers realize the full potential of Rapid7 MDR.

    For how long have I used the solution?

    I have been using Rapid7 MDR for several years, positioning it as a cybersecurity solution in addition to software-defined wide area network solutions.

    What do I think about the stability of the solution?

    Rapid7 MDR is stable.

    What do I think about the scalability of the solution?

    In terms of scalability, I think the product itself is scaling nicely with no issues.

    How are customer service and support?

    I think one of the areas that Rapid7 shines is their customer support and proactive positioning, which is a significant reason why one of my customers chose Rapid7 over Arctic Wolf.

    I would rate the customer support a nine on a scale of one to ten.

    Which solution did I use previously and why did I switch?

    Some customers that were using other tools like Arctic Wolf switched to Rapid7 MDR because they felt they were not receiving the needed attention over time to help them grow and get more value from the product.

    What was our ROI?

    I personally cannot share specific ROI information at this point, but many customers I have worked with have noted substantial ROI with the technology.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing with Rapid7 MDR really depends on whether you purchase it directly from Rapid7 or if you are getting it from a strategic partner, such as Amazon or a telco like Comcast Business. Flexible licensing is critical to avoid huge upfront costs to take advantage of the product itself.

    Which other solutions did I evaluate?

    Before choosing Rapid7 MDR, my customers evaluated other options including Arctic Wolf, CrowdStrike, and several other platforms, but they chose Rapid7 for its flexibility, detection capabilities, and particularly the ease of use and the AI feature which aids forensic investigations.

    What other advice do I have?

    I would rate Rapid7 MDR a nine on a scale of one to ten. I choose nine for my rating because I think Rapid7 gives security professionals the ability to see any potential threats to the network quickly, and its ability to lock down the network fast is super important. For these reasons, I think Rapid7 deserves a nine.

    Rapid7 MDR is not currently used at my company, but I know my customers have different environments, some private and some hybrid. For the most part, my customers are in private or hybrid cloud environments, not on-premise at all.

    The cloud providers my customers use for their hybrid cloud environments include AWS, Microsoft Azure, and some also use Google Cloud.

    My advice to others looking into using Rapid7 MDR is to evaluate your current investment and whether it is delivering the ROI expected. If customer support is not meeting your needs, Rapid7 will definitely show positive improvements when it comes to connecting with customers and proactively identifying potential threats to the network. My overall rating for Rapid7 MDR is nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    ITHIHAS MANDAVA

    Integrated threat monitoring has improved investigations but still needs richer AI and log coverage

    Reviewed on Oct 12, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Rapid7 MDR includes the SIEM and all the Rapid7 products, such as Rapid7 Automation, Rapid7 InsightIDR, Rapid7 AppSec, CloudSec, and Rapid7 SIEM, which has this MDR feature. The customer representative, who serves as a customer advisor for our company, responds very quickly to whatever concerns we have. The SIEM operations are integrated with every event source, starting from the firewalls to all other event sources where we cannot install Rapid7 agents. The SIEM features such as investigations and alerts are segmented properly so even beginners can understand the interface. It is not confusing compared to other MDR or SIEM sources. The UI interface helps you understand everything quickly and in a very short time.

    How has it helped my organization?

    The best features of Rapid7 MDR include its ease of use and UI. However, when it comes to feature-wise comparison, I cannot say it is only the best MDR tool we have. Rapid7 agent should be integrated with everything properly, but we have had issues with inability to integrate event sources from other applications such as AppLocker or host-based firewall logs. In those cases, we had to create a custom script and deploy it on the machines to collect the logs. For a top SIEM MDR solution, one should not need to write custom scripts or put in manual effort. Rapid7 seems difficult in getting logs from all applications, especially third-party or custom applications. Additionally, when comparing AI integrations with others such as CrowdStrike, Rapid7 is lacking. CrowdStrike has integrated AI agents, but Rapid7 is still developing that feature, which they hope to complete by the end of this year. Despite this, it remains easy to understand and operate, even for beginners, but its integration of logs, third-party applications, and AI needs improvement.

    What is most valuable?

    I would like to see improvements in AI and the integration of third-party application logs, as there is no proper way to obtain those logs.

    In terms of risk-aware detection, Rapid7 MDR operates by having its own managed detection rules and creates investigations on their behalf. If any investigation is managed by Rapid7, they take care of that. However, if we create a custom rule and it is very critical, Rapid7 MDR will not manage it, which is a drawback. While Rapid7 provides insights into attack paths, it is not as efficient as CrowdStrike, which offers detailed attack path analysis, whereas Rapid7 only offers a limited view.

    Regarding multi-vector telemetry, when it comes to collecting and analyzing security information from multiple sources, I would say Rapid7 does not improve the investigation process much. It is pre-configured, and the investigation chain is based on the evidence that Rapid7 decides; this does not provide real-time insights. We can only see a list of linked investigations without details on the specific parameters or processes involved.

    What needs improvement?

    AI, integration, and logging are definitely key areas for improvement in Rapid7 MDR. However, it is not a platform full of glitches; it is good to start with and is beneficial for any organization looking for SIEM solutions. It helps employees fully understand what is going on with Rapid7 MDR and how it integrates. The integration process is good, and the investigations and collection of event sources are also effective. You can happily start with it, but it needs more in-depth improvements to reach its full potential. If any organization is considering a SIEM solution within their budget, I believe Rapid7 has good capabilities to collect event sources, though there are noticeable differences when working in-depth.

    For how long have I used the solution?

    I have been using Rapid7 MDR for one year.

    What do I think about the stability of the solution?

    In terms of stability, I can confidently rate Rapid7 MDR a 10. We have never faced any major downtime, bugs, or glitches.

    What do I think about the scalability of the solution?

    Approximately seven to nine users utilize the solution.

    For scalability, I would rate Rapid7 MDR an 8.

    How are customer service and support?

    On a scale of 1 to 10 for support, I rate Rapid7 MDR a 10. The support I receive is exceptional; when I raise cases to them, regardless of the platform, the response time is usually within two days. Even complicated issues do not take more than two days to resolve. The support team is intellectual and dedicated to ensuring that issues are resolved thoroughly before closing the case.

    How was the initial setup?

    The deployment of Rapid7 MDR is cloud-based. Rapid7 assists in the installation process by deploying several Rapid7 collectors on cloud infrastructure, whether it is Azure, GCP, or AWS. These collectors are instrumental in gathering logs from devices where we cannot install agents.

    Which other solutions did I evaluate?

    When comparing Rapid7 MDR to other solutions such as Arctic Wolf, Sophos, and Huntress, I find that Rapid7 integrates many products well, such as CloudSec, application security, vulnerability management, and automation. Rapid7 is the best for vulnerability management and has a legacy system capable of scanning machines even where we cannot install agents, which makes its architecture very efficient for vulnerability scanning. If an organization is looking to utilize Rapid7, I recommend focusing on its vulnerability management tool, also known as InsightVM. The application security is good, but I would be cautious about recommending CloudSec due to its drawbacks. The Rapid7 Automation tool serves as a SOAR tool and is beneficial for organizations that have multiple Rapid7 products, but if they do not, I would remove it from my recommended list. Overall, I believe Rapid7 vulnerability management is an essential tool for any organization.

    What other advice do I have?

    My organization is on Azure.

    Regarding the maintenance of Rapid7 MDR, it is easy and not complicated. However, ease of maintenance also depends on the setup and the customer advisor assigned to you, who should be attentive to your issues. If you have a great customer advisor, they will respond quickly and ensure any issues are handled efficiently. Thus, while maintaining Rapid7 MDR is straightforward, it relies heavily on the quality of your customer advisor.

    My advice for those considering Rapid7 MDR is to pursue it if the organization wants the entire suite, which includes application security, cloud security, automation, vulnerability management, and Rapid7 MDR. If budget constraints arise compared to higher-priced tools, Rapid7 remains a solid option. While I notice slight differences compared to other platforms as an engineer, others such as SOC analysts or managers find Rapid7 a recommended solution. It may not be the best in the market, but within a reasonable budget, it is certainly a viable choice. I have rated Rapid7 MDR a 7 overall.

    reviewer2908983

    Rapid detection has strengthened cloud investigations and prioritized real threats effectively

    Reviewed on Oct 11, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Rapid7 MDR is working primarily on investigation, cloud security model, and attack surface model for agent coverage.

    For cloud security work, I mainly use Rapid7 MDR on agent coverage, especially for attack surface management, focusing on total instances or servers having missing CrowdStrike and missing Rapid7. The dashboard we have created is very helpful, and regarding investigation, especially on GuardDuty, the alert logs help us analyze and identify anomalous behavior of users.

    Currently, there is no additional use case for Rapid7 MDR, and it is functioning smoothly. We are utilizing all the modules from Rapid7, and it helps us analyze in our day-to-day work.

    How has it helped my organization?

    Rapid7 MDR positively impacts my organization by helping the security team detect threats earlier, investigate suspicious activity faster, and respond before incidents cause significant damage.

    Based on the MDR, I have noticed faster outcomes, as it has strengthened our security monitoring by helping investigate suspicious authentication activity such as access key creation and other potential threats. It provides additional investigation expertise and helps us support threat validation, allowing our cybersecurity team to prioritize only genuine security risks using MDR reports and incident records.

    The inclusion of digital forensics and incident response within Rapid7 MDR has improved my ability to investigate security incidents, understand potential root causes, and identify affected systems. Investigation findings and response recommendations help my team make informed decisions, prioritize containment, and coordinate remediation more effectively.

    Having a dedicated cybersecurity advisor through Rapid7 MDR helps align our security program with business needs by providing guidance on emerging threats, security priorities, and opportunities to improve our overall security posture. Recommendations help us focus on high-risk issues.

    What is most valuable?

    The best features Rapid7 MDR offers include Bot Factory for automation in cloud security, multiple options in attack surface management such as querying workspace, and very clear investigation logs that we can filter based on our needs.

    Automation in cloud security helps me reduce manual work, respond to security findings faster, and improve our AWS security posture. In InsightCloudSec, I can use automation to identify misconfigurations, prioritize risk, and trigger remediation workflows.

    Regarding Rapid7 MDR's AI capabilities, it supports compliance monitoring and helps my organization strengthen its posture. The AI capabilities provide reliable security alerts and useful investigation findings that help my team identify suspicious activity and distinguish potential threats from benign events. Investigation insights support informed decisions and incident responses.

    Rapid7 MDR provides good visibility into security detection and investigation by delivering alert details, investigation context, and response recommendations, such as investigating suspicious authentication attempts, unusual IAM access creation, and malicious endpoint activity to understand the nature of the threat and its potential impact.

    The risk-aware detection features in Rapid7 MDR provide detection capabilities by identifying suspicious activity. Improved attack path context and risk-based alert prioritization help us focus on threats that pose the greatest risk to our organization.

    I have not directly evaluated the multi-vector telemetry feature in isolation, but I believe correlating telemetry from multiple sources such as endpoint activity, authentication events, and cloud logs can improve investigation accuracy by providing a more complete picture of suspicious activity.

    What needs improvement?

    Rapid7 MDR can be improved by better integration with existing security tools, clearer reporting for security outcomes, and reducing the number of false positives.

    For how long have I used the solution?

    I have been using Rapid7 MDR for approximately one and a half years.

    What do I think about the stability of the solution?

    Rapid7 MDR is stable.

    What do I think about the scalability of the solution?

    Rapid7 MDR's scalability meets our organization's needs. Rapid7 MDR handles our organization's growth or changing needs effectively.

    How are customer service and support?

    The customer support for Rapid7 MDR is quite good. I would rate the customer support at nine out of ten.

    How was the initial setup?

    Rapid7 MDR is deployed in my organization using a hybrid cloud approach. We primarily use public cloud infrastructure on AWS alongside on-premise infrastructure, and Rapid7 provides all these features.

    What was our ROI?

    We have seen operational value from Rapid7 MDR through continuous security monitoring and reduced manual effort in validating suspicious activity. While we have not quantified direct cost savings or staffing reductions, the improved visibility and access to specialized investigation expertise provide value to our security operations.

    What's my experience with pricing, setup cost, and licensing?

    I did not purchase Rapid7 MDR through the AWS Marketplace. Overall, my experience with pricing and licensing has been reasonable for the value provided through continuous security monitoring, although I was not heavily involved while discussing the pricing and licensing.

    What other advice do I have?

    I would rate Rapid7 MDR at nine out of ten overall. I choose this rating because it provides strong threat monitoring, investigation support, and security visibility, while still leaving room for improvements. I recommend Rapid7 MDR to organizations looking to strengthen their security monitoring, threat detection, and incident response capabilities. I suggest they assess their security requirements, confirm integration with existing tools, and clearly define incident escalation and response processes. My review rating for Rapid7 MDR is nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Jkrato Cradeaux

    Custom alerts have improved 24x7 monitoring and streamlined log collection for fraud detection

    Reviewed on Oct 06, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Rapid7 MDR is log collection and alerting. I have a specific example of how I use it for log collection and alerting, such as sending all logs and creating custom alerts, including Duo fraud alerts.

    How has it helped my organization?

    Rapid7 MDR allows for 24/7 coverage so that I do not have to pay for 24/7 coverage separately.

    I cannot share any specific outcomes or metrics, such as time saved, cost savings, or improved detection rates since I started using Rapid7 MDR.

    The inclusion of digital forensics and incident response within the MDR service has helped during incidents, as we were able to stand up queries to find what we needed a couple of times; other times, it has mostly just been the alert.

    What is most valuable?

    The best features Rapid7 MDR offers are seeing our own data and custom alerting. I find the process of setting up and tuning those custom alerts to be straightforward.

    I do not know what risk-aware detection features in Rapid7 MDR are, so I cannot say how they help prioritize realistic attack paths. I do not know if I have used the multi-vector telemetry feature in Rapid7 MDR.

    I understand that multi-vector telemetry means Rapid7 MDR pulls data from many sources, and it does include data from multiple sources, but it has never been helpful because of our environment; we do not necessarily sync all of our systems.

    Having a dedicated cybersecurity advisor through Rapid7 MDR is not useful in aligning our security program with business needs; however, they do show us new features coming out and how to use the tool, so they are a valuable resource when I do not want to waste time with support.

    What needs improvement?

    An improvement for Rapid7 MDR would be to make it work with Orchestrator more easily, as it is currently cumbersome and confusing. I would like to add that we are trying to get custom alerting to our ticketing system, but all the options are not efficient.

    The accuracy and reliability of output in Rapid7 MDR are trustworthy, although the query builder could use some work. There are no other improvements needed for Rapid7 MDR that we have not discussed.

    I assess the transparency of Rapid7 MDR in terms of gaining visibility into detections and investigations as somewhat slow; we usually find issues before the team does.

    For how long have I used the solution?

    I have been using Rapid7 MDR since 2021.

    What do I think about the stability of the solution?

    Rapid7 MDR is stable for me; there are no issues and no downtime.

    What do I think about the scalability of the solution?

    Rapid7 MDR's scalability is strong and has kept up as my organization has grown or changed.

    How are customer service and support?

    The customer support is inconsistent. I would rate the customer support a seven on a scale of one to ten.

    Which solution did I use previously and why did I switch?

    Before Rapid7 MDR, I used Arctic Wolf because they are the worst in the industry and they raise their costs eight percent every year.

    What was our ROI?

    We have custom alerts which save time, but I have not really saved time in the sense of auto-closing because Orchestrator is not set up efficiently.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing and setup cost was good, as pricing includes licensing. However, setup was slow.

    Which other solutions did I evaluate?

    I evaluated Red Canary and some other options before choosing Rapid7 MDR.

    What other advice do I have?

    On a scale of one to ten, I would rate Rapid7 MDR a nine. I would rate it a nine because Orchestrator implementation would make it a ten for me. I do not know what governance and security regarding Rapid7 MDR's AI capabilities mean or how to answer that. I have no concerns about the AI features in Rapid7 MDR being secure and managed well.

    Rapid7 MDR is deployed in my organization with on-site collectors that send to a public cloud. I do not know which cloud provider is used, but I know Rapid7 hosts it. My advice to others looking into using Rapid7 MDR is that it is what you make of it. I rate Rapid7 MDR a nine out of ten overall.

    Prateek Rao

    Round-the-clock monitoring has cut incident response to minutes and protects hybrid cloud data

    Reviewed on Sep 30, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Rapid7 MDR has been our primary 24/7 managed detection and response solution software throughout the two and a half years we have been using it.

    Recently, Rapid7 MDR flagged and automatically contained a suspicious PowerShell execution on an endpoint device. Once Rapid7 MDR contained the endpoint, the team provided a full forensics summary showing the malicious script that was attempted, which was basically a credential harvesting attack. Our internal team removed the compromised user tokens and re-imaged the machine, then pushed the updated detection rules that resulted in zero lateral data movement or data loss.

    Beyond the standard endpoint detection, Rapid7 MDR acts as a true extension of our lean security team and is integrated directly into our SIEM and Slack for instant escalation.

    We primarily run on AWS alongside some Microsoft Azure workloads integrated with our on-premises data centers. Rapid7 MDR ingests CloudTrail logs and monitors identity and activity across all those environments.

    How has it helped my organization?

    Rapid7 MDR has slashed our mean time to respond from several hours down to minutes. It gives us an enterprise-grade 24/7 SOC coverage without the massive overhead of hiring and staffing internally.

    We save roughly 25 to 30 engineering hours each week by offloading initial tier-one alert triage and investigation to their SOC. Financially, it eliminated the need to hire at least three to four full-time security analysts to maintain 24/7 shift coverage. In terms of dollars, we save several hundreds of thousands annually.

    What is most valuable?

    The standout feature is their Insight Agent with Active Response, which lets their SOC isolate compromised endpoints immediately and without needing any manual intervention from us. Active Response stopped a potential ransomware outbreak over a long weekend by instantly isolating the endpoint.

    I also value the Attacker Model and endpoint visibility for strategic posture and guidance rather than just reactive alerts. Their AI governance is solid because they maintain a strict human-in-the-loop model, using AI for pattern recognition while keeping the expert analyst at the center.

    The accuracy and reliability have been excellent over the past few years. The AI triages quite dependably, classifying noise and correlating multi-vector events. I would rate the accuracy and reliability an eight out of ten. The AI triage is quite dependable at classifying noise and correlating multi-vector events, but it still requires human analyst validation, which ensures we avoid catastrophic false positives or missed threats.

    Their transparency is excellent because we share the exact same InsightIDR platform that their SOC uses to triage alerts. This means there is zero black box mystery. For example, when they isolated the endpoint for suspicious PowerShell activity, the investigation timeline laid out the precise command flags, the triggering user account, and the SOC analyst's commentary within minutes.

    What needs improvement?

    The primary improvement would be deeper native integration with third-party non-Rapid7 cloud security tools to reduce the portal pivoting. Additionally, giving customers more granular self-service customization for automated response playbooks would help streamline workflows.

    Reporting could be more customizable, especially for a non-technical executive audience.

    Fine-grained Active Response exclusions would be welcome, streamlined agent deployment because the initial update lifecycle on older Linux distros especially feels a bit clunky, and a unified console workflow would be beneficial.

    For how long have I used the solution?

    We have been using Rapid7 MDR for about two and a half years.

    What do I think about the stability of the solution?

    Rapid7 MDR has proven highly stable with virtually zero unplanned cloud platform downtime or service interruptions over our two and a half years of use.

    What do I think about the scalability of the solution?

    Rapid7 MDR scales exceptionally well and handles increases in cloud workloads and data volume seamlessly.

    How are customer service and support?

    Customer support and the SOC are both top-notch and quite responsive. They respond within minutes, especially for critical escalations, and are backed by a dedicated customer success manager for regular check-ins. I would give the customer support a nine out of ten.

    Which solution did I use previously and why did I switch?

    We previously managed an on-premises SIEM using Splunk with fragmented endpoint tools. We switched because the operational overhead of tuning custom correlation rules, constant log ingestion cost spikes, and staffing were becoming quite unsustainable for our team.

    How was the initial setup?

    We use a hybrid architecture for deployment.

    What was our ROI?

    We have seen definitive ROI across key metrics. Head-count avoidance as a primary metric has saved us three to four SOC analysts, which equates to roughly $400,000 to $500,000 in salaries and overhead. Engineering hours saved amount to almost 25 to 30 hours per week. Speed to resolution has increased quite dramatically, with MTTR down from several hours to just minutes.

    What's my experience with pricing, setup cost, and licensing?

    We procured Rapid7 MDR directly through the AWS Marketplace.

    Which other solutions did I evaluate?

    We evaluated CrowdStrike Falcon Complete and Arctic Wolf.

    What other advice do I have?

    Ensure that you negotiate pre-authorized containment thresholds clearly during onboarding and use marketplace commits like CTP to simplify procurement. I would rate Rapid7 MDR overall an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Aritro Bhattacharjee

    Managed detection has provided 24x7 protection and enables our team to focus on proactive security

    Reviewed on Sep 27, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Rapid7 MDR is providing protection where manual intervention from the company side is almost zero, which is essential for maintaining effective security.

    The main point is knowing that someone is managing, not only selling, the complete solution we deployed and are fond of, and that is the backbone of our use case.

    How has it helped my organization?

    Rapid7 MDR has positively impacted our organization by ensuring that alerts can come at any point in time, and we do not have to worry because someone is there to fix it proactively.

    In terms of specific outcomes since using Rapid7 MDR, I can confidently say there is virtually zero reduction in incident response time and no productivity getting hampered, allowing people to work more effectively.

    What is most valuable?

    The best features Rapid7 MDR offers include proactive threat hunting, as simply reacting to alerts will not work in today's sophisticated security landscape.

    There are many instances where proactive threat hunting has helped our organization catch threats that could have been missed; people take their laptops home, and we have zero visibility, but with this MDR solution, we have peace of mind.

    Regarding Rapid7 MDR's AI capabilities, I find it very positive and it provides a lot of help in audits and has a robust pre-authorized framework with strict controls.

    Speaking about Rapid7 MDR's accuracy and reliability of output, I have to give it a ninety-nine percent rating, as there are very low false positive rates with accurate vulnerability scoring.

    The transparency of Rapid7 MDR regarding gaining visibility into detections and investigations is outstanding, with the dashboard being the best in its class and centralizing telemetry data effectively.

    The inclusion of digital forensics and incident response within the MDR service significantly improves our incident recovery process by providing historical timelines and root cause analysis.

    The risk-aware detection features in Rapid7 MDR are unique, as they eliminate guesswork by cross-referencing alerts and helping to prioritize realistic attack paths.

    We have used the multi-vector telemetry feature in Rapid7 MDR, and it greatly improves the accuracy of our investigations through true correlated visibility across platforms.

    Having a dedicated cybersecurity advisor through Rapid7 MDR impacts our security program by aligning it with business needs thanks to their industry expertise and knowledge on mitigating attacks.

    What needs improvement?

    Regarding improvements for Rapid7 MDR, the only thing I can mention is the costing structure, which is a little bit premium; I understand that top products come at a premium rate.

    I rate Rapid7 MDR nine out of ten because some networks may have devices that are not up to date, which affects performance, and there is also room for improvement in the costing structure.

    For how long have I used the solution?

    I have been using Rapid7 MDR for almost four years.

    What do I think about the stability of the solution?

    Rapid7 MDR is absolutely stable.

    What do I think about the scalability of the solution?

    The scalability of Rapid7 MDR is very high; you simply need to add licenses and agents to get started.

    How are customer service and support?

    The customer support for Rapid7 MDR is excellent.

    I rate the customer support a perfect ten out of ten.

    Which solution did I use previously and why did I switch?

    We have not previously used any other XDR solution.

    What was our ROI?

    I have seen a return on investment; the productivity metric shows that the same teams who used to handle alerts manually can now focus on proactive work because this is taken care of by someone else.

    What's my experience with pricing, setup cost, and licensing?

    Regarding the pricing, setup cost, and licensing, I notice a little bit of premiumization, but I firmly believe that the best products require payment for their quality.

    Which other solutions did I evaluate?

    We evaluated other options such as Sophos, SentinelOne, and CrowdStrike before choosing Rapid7 MDR.

    What other advice do I have?

    My advice to others looking into using Rapid7 MDR is to go for it; you will love it and not regret your decision. I rate Rapid7 MDR nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Arun Arun

    AI-driven monitoring has reduced false positives and now needs more flexible reporting for stakeholders

    Reviewed on Aug 19, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Rapid7 MDR is to monitor incidents and ensure our applications are secured. I also want to make sure we are proactive in identifying threats.

    I use Rapid7 MDR daily as part of our security process. My workflow starts on a day-to-day basis by checking the dashboard for overnight alerts to see if there are any incidents and to investigate them. If there is any incident that needs to be escalated to my SOC team, I handle that accordingly. It is mainly to monitor the applications 24/7 for any incidents or alerts. We also use Rapid7 MDR to investigate user activities.

    We also use Rapid7 MDR for threat hunting with custom queries and for reports on a weekly and monthly basis to find how many incidents have occurred and to get all those details.

    What is most valuable?

    In my opinion, the best features Rapid7 MDR offers are the 24/7 coverage with unlimited incident response and also the latest AI-driven alerts, which is one of the best features I have seen recently. The integration models they have across different endpoints is also valuable.

    After the AI-driven alert triage was used, our time spent on identifying false positive alerts was reduced drastically because a large portion of our time was previously spent on identifying false positives and segregating them. After the AI-driven alert triage was implemented, this was directly reduced, which helped us identify actual alerts and work on them quickly. The AI enrichment also provides assets and vulnerability context even before a cybersecurity analyst gets into the picture.

    In terms of how Rapid7 MDR has impacted my organization positively, it has reduced our false positives after the AI feature was implemented. This reduction in false positive alerts gave us 24/7 coverage without having an in-house SOC team. It also helps us connect various endpoints to identify, detect, and monitor various endpoints across multi-cloud environments. It has helped us maintain our security posture on a day-to-day basis to keep our systems safe and secure, monitor our user usage, and identify vulnerabilities and asset criticalities.

    Previously, the need for multiple analysts and multiple security personnel was reduced after the AI implementation. It gave us detailed response information, detailed incidents, and reduced false positives. It also provided us with the reports we needed for further analysis and gave us the gist of what the incident would look like and what would possibly be going wrong. It has reduced the number of billable hours and also gave us time to work on other improvement factors, which has actually reduced our overall human billing.

    What needs improvement?

    The major improvement I see is that the reporting and dashboarding experience could be more flexible because the needs for various companies would be different. Having a dashboard which is flexible and also having a more user experience friendly dashboard would be one of the major points I would like to see improved. Building custom reports for specific stakeholders is also important, especially because the current reports are generic and default, which are useful but not necessarily for stakeholders because they would like to see summaries, counts, and compliance-focused views.

    I would say pricing transparency and a startup package would be great because pricing is one of the major standpoints for every company to adopt tools. Rapid7 does not have a startup package where companies can have lower pricing or a one-year startup trial or credits for new startups who are eligible to onboard. If that would be available, it could help growing companies use security tools like Rapid7. Additionally, log sources and third-party integrations sometimes require more manual work than expected.

    For how long have I used the solution?

    I have been using Rapid7 MDR for more than two years currently.

    What do I think about the stability of the solution?

    Rapid7 MDR is stable as of now.

    What do I think about the scalability of the solution?

    We have not seen any issues with Rapid7 MDR's scalability. We tried to add new endpoints and new locations, but we have not seen any issues in terms of adding new users or endpoints.

    How are customer service and support?

    We have only reached out during onboarding for customer support, so we did not have much experience with having calls or help with support.

    Which solution did I use previously and why did I switch?

    We did evaluate other tools in the market such as Fortify, OpenText, and Sonar before choosing Rapid7 MDR.

    What was our ROI?

    I would not be the right person to talk about the money saved, but I could say there has been lots of time saved since we have onboarded Rapid7 MDR. The need for cybersecurity personnel has also been reduced.

    We were directly using Rapid7 MDR as the first solution.

    The inclusion of digital forensics and incident response within Rapid7 MDR service has positively impacted my incident recovery process, both operationally and financially. During an incident, creating a separate retainer or negotiating scopes and often waiting for external responders to onboard before meaningful work could begin could actually delay our recovery time. However, with Rapid7 MDR, DFIR is fully included in the services, which means there is no hourly fee, no caps, or engagement limit. This means our forensics begins immediately, which gives us an upper hand. In terms of financials, we do not pay additional fees for investigators or separate tools to onboard or for negotiations on retainers.

    What's my experience with pricing, setup cost, and licensing?

    As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements. The setup was not easy. We had to have someone already experienced in Rapid7 get involved in the setup and licensing. So it is not user friendly.

    I would say the input cost could potentially be high when implementing Rapid7 MDR, but in the near future, you would be seeing a bigger saving factor in terms of time spent and the number of resources required.

    What other advice do I have?

    We have not used the multi-vector telemetry feature in Rapid7 MDR.

    We have not used the integrated MDR for Microsoft environments feature.

    We use the AI-assisted risk-aware investigation in Rapid7 MDR and it has impacted our triage by providing detailed context. It gives us detailed impact analysis and also does a deep analysis on what the threat could be and what the potential causes are. It also does a root analysis and gives us the impact event, impact asset, and also what a possible solution could be. This has made the security alert solving easier and faster to resolve.

    We have not used the expanded ecosystem telemetry support.

    I do not have anything else to add about the features.

    I do not have any other improvements needed for Rapid7 MDR that we have not discussed yet.

    I would need some time to think about the transparency of Rapid7 MDR in terms of gaining visibility into detections and investigations.

    Rapid7 MDR's risk-aware detection features have created a very meaningful positive impact. The integration between the detection and exposure management within Rapid7 MDR unified platform means that the team can actually work on threats that impact the business rather than other threats. Vulnerability data, assets, critical user identity context, and attack path information all feed directly into the detections. When an alert actually fires, it evaluates the isolation and gives us the ability to focus on what needs to be fixed.

    It has reduced 60 to 65 percent of false positives, which is actually very helpful and is good because it is almost near to accurate. The reasoning is also almost correct. I would say it is learning day by day but it is actually performing well.

    In terms of Rapid7 MDR's AI governance and security, it is more transparent because with the AI capabilities, it has made a transparent approach to governance and security. This means it gives us the ability to see how alerts are triggered and on what actions, and also provides a list of details on the transparency of what AI takes action on and what decisions it has made. Every AI-driven triage decision is auditable and gives us a flow of what has been taken. Because auditing is one of the major factors in compliance, we are able to see what all decisions and when and what factors have made that decision. We can see the reasoning, the evidence considered, and the outcome. From the governance standpoint, the human analyst is still in the loop across the triage cycle.

    My overall review rating for Rapid7 MDR is seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Emmanuel Dasho

    Automated threat detection has transformed network visibility and streamlined incident response

    Reviewed on Aug 06, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Network detection and response is basically what I use Rapid7 MDR for, and it is a very good solution for that. I am using Rapid7 MDR for Microsoft environments, confirming its utility within those systems. I take advantage of the expanded ecosystem telemetry support offered by Rapid7 MDR. I have used InsightIDR, which is a SIEM for Rapid7, and InsightVM for vulnerability management. I appreciate their approach to detecting threats, and I consider it one of the best OEMs for threat detection and response, whether dealing with network issues, mobile devices, or user behaviors. Despite the pricing being a consideration, I always recommend Rapid7 MDR first.

    What is most valuable?

    The best features for me in Rapid7 MDR are the fact that it automates network traffic with users and the attacker behavior analytics, known as ABA, rather than UBA. The user behavior analytics and the attacker behavior analytics are important because it is a network-focused sensor that measures real-life patterns of users and attackers, which many other products do not provide. Rapid7 MDR has that real-life metrics, and I have gone through their platform, which also allows customers to correlate the newest attack patterns and methods they are using. They update their database periodically and integrate it with their MDR, which is why I appreciate their ABA and UBA so much.

    The visibility of Rapid7 MDR is very accurate, and the transparency is commendable. If I am not too sure about its performance, I can correlate it with their cloud platform, which always has an updated dashboard about attacks. I also have access to the government database for correlation, and that shows they are doing real-time updates on these attacks, which is pre-built into the MDR. The accuracy and transparency for tracking are commendable.

    What needs improvement?

    Regarding improvements for Rapid7 MDR, I do not have anything specific for the product, but I would suggest synchronization time improvements for their vulnerability manager. For Rapid7 MDR itself, I am satisfied.

    I have not thought about any missing features or functionalities that require enhancement in Rapid7 MDR at this moment.

    For how long have I used the solution?

    I have been working in my current field in the industry for six years.

    What do I think about the stability of the solution?

    When discussing stability, performance, and reliability specifically for Rapid7 MDR, I would say they are reliable and accurate. However, for other products like the vulnerability manager, I would not extend that same level of confidence.

    What do I think about the scalability of the solution?

    I find Rapid7 MDR to be very scalable. I can onboard more devices and expand easily.

    How are customer service and support?

    Regarding Rapid7's support team, I must say that their response time is not as quick as I would prefer. While they do respond, it can take a few days or even a week to get on a call.

    On a scale of one to ten for tech support, I would rate them a seven. The support is good overall, but I believe the pace of response could improve.

    How was the initial setup?

    The setup process for Rapid7 MDR is always easy and straightforward. All their products are quite easy to implement; I do not need to overthink it. Reading the datasheet to understand it shows that it is not difficult at all.

    What about the implementation team?

    I implemented Rapid7 MDR myself, but for any issues, I can always reach out to Rapid7 support, and they join calls to assist.

    Which other solutions did I evaluate?

    The key differences between Rapid7 MDR and competitors such as ManageEngine or Sophos technologies are minimal as both OEMs have different approaches to implementation but aim for the same goal. Rapid7 MDR excels in accuracy over Sophos, especially concerning real-life monitoring, which is a significant differentiator for me.

    What other advice do I have?

    Having a dedicated security advisor through Rapid7 MDR positively impacts my alignment of security programs with business needs. As a security personnel using this for most of my customers, I can tell that the database is well updated. It gives me the most updated software for security regarding attacks and user behavior, which is crucial for business.

    The key benefit of Rapid7 MDR is the way it automatically deploys on a port for me. I look at how to strengthen my customer's environment, ensuring that every IP address internally is accurate. Rapid7 MDR helps eliminate phishing IP addresses on the network, identifying and immediately rectifying them. It also deals with alert fatigue by preventing flooding of the dashboard with raw network anomalies and attacker behaviors. Their incident response is very quick; whenever there is a detection, they respond immediately. Some detections go to the administrator for approval, but with Rapid7 MDR, I can cancel and ask questions later, making it highly recommendable for real-time resolution, reducing alert fatigue, and addressing IP guessing.

    With respect to risk-aware detection features, Rapid7 MDR provides full visibility into blind spots. I think I know my network, but I do not; Rapid7 MDR gives me full-time visibility and accurate data about things I am not seeing or paying attention to. Their third-party dashboard allows tracking of specific devices, which is essential in an enterprise environment where I cannot check each endpoint individually. Rapid7 MDR streamlines the information down to the exact affected endpoint and explains why it has been quarantined or removed from the network.

    I have utilized the AI assistant for AI-assisted investigation workflow in Rapid7 MDR, and while I think it is a new feature for them, I find it similar to functions in other products. What makes their AI different is that it allows me to design and implement solutions. If there is an issue with the platform, AI can help pinpoint the source of the problem, even if it is a configuration issue. I have not fully used it yet, but I intend to explore its functionality within Rapid7 MDR infrastructure.

    I have not actually used the multi-vector telemetry feature in Rapid7 MDR yet, although I have seen it.

    My experience with Rapid7 MDR's detection and response capabilities for Microsoft-centric environments has been very smooth. I have not encountered any issues so far, and I believe that Rapid7 MDR and Microsoft have a good synchronization or handshake between their services, which contributes to this smooth operation.

    The inclusion of digital forensics and incident response within Rapid7 MDR service impacts my incident recovery process by providing a dashboard that offers insightful reports on incident responses. They have a vast database that is continuously updated, which they incorporate into Rapid7 MDR for threat detection and response capabilities.

    When it comes to pricing, Rapid7 MDR is known to have higher costs. However, the value is significant, and I believe that pricing should not be a problem if I recognize the worth of what I am paying for. Overall, I feel the value justifies the cost, though I see a need for a pricing reevaluation for some medium-class businesses.

    I have seen cost-effectiveness with Rapid7 MDR solutions, comparing it to other options such as ManageEngine and Sophos.

    My overall review rating for Rapid7 MDR is 8.5 out of 10.

    Prajwal Chougale

    Managed detection has transformed our response speed and reduced false positives dramatically

    Reviewed on Aug 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Rapid7 MDR is to manage detection and response, SIEM, and other threat management solutions from Rapid7, including the vulnerability part.

    I use Rapid7 MDR in parallel to Rapid7 SIEM, where all the logs are ingested and where I carry out investigations and incident response activities.

    The transparency of Rapid7 MDR detection is high, with detailed insights into each incident, including analyst notes, supporting evidence, attack timelines, and recommendations for remediation.

    The risk-aware detection features in Rapid7 MDR are effective, as they help me focus on significant threats by correlating telemetry to identify realistic attack paths and prioritize incidents based on actual risk.

    Having digital forensics and incident response included in Rapid7 MDR has greatly improved my incident recovery process by helping me determine root causes and the extent of compromises.

    I utilize the integrated MDR for Microsoft environments, experiencing great visibility and effective incident response through this enhancement.

    What is most valuable?

    The best features Rapid7 MDR offers include the ability to configure alerts, log ingestion, monitoring capability, and threat detection that correlates telemetry from multiple security tools to detect advanced attacks, with every high priority incident validated by Rapid7 analysts initially, significantly reducing false positives.

    I find myself relying most on the threat detection and investigation quality, as well as the threat intelligence, which has made a significant difference in the effectiveness of my incident response team.

    Rapid7 MDR is an excellent choice for organizations that want enterprise-grade threat detection and response without building a 24/7 in-house SOC team, combining expert analysis, high fidelity detections, broad integration support, and actionable incident response.

    Rapid7 MDR has positively impacted my organization by containing most of the false positives, as its in-house 24/7 team continuously monitors customer environments, enabling organizations to detect and respond to threats much faster.

    Measurable improvements include seeing a reduced number of false positives compared to other tools because Rapid7's in-house team handles most of them, and the faster threat detection reduces the mean time to detect from hours or days to minutes due to continuous monitoring.

    What needs improvement?

    To improve Rapid7 MDR, I suggest enhancing detection and reporting, including customizable dashboards and more dynamic alert detection rules based on anomalies.

    Everything mainly revolves around detections and reporting, and I find the user experience to be great with smooth integration from AWS.

    For how long have I used the solution?

    I have been working in my current field for almost three years.

    What do I think about the scalability of the solution?

    Rapid7 MDR is scalable and adapts well to any organization's size.

    How are customer service and support?

    Customer support is excellent, and they promptly connect whenever I raise a request, which I would rate more than nine.

    I chose 9.5 because of their excellent customer support, efficient integration processes, and active communication during high incidents, helping my internal security team effectively handle critical situations.

    Which solution did I use previously and why did I switch?

    This is the only solution I have used for this particular customer.

    What was our ROI?

    Rapid7 MDR has provided a clear return on investment by significantly reducing the time my internal security team spends on alert triage through validated investigations and actionable recommendations.

    What other advice do I have?

    My advice to others is to choose Rapid7 MDR if you want a cost-effective SIEM solution backed by a great security support team.

    I benefit from using AI-assisted risk-aware investigation workflows, which streamline investigations by correlating all relevant alerts and details into a single workflow, reducing manual effort in triaging incidents.

    I gave this product a rating of 9.5 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)