Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

123 AWS reviews

External reviews

220 reviews
from

External reviews are not included in the AWS star rating for the product.


    Gourab Das

Enterprise platform has provided robust security and flexible automation for diverse workloads

  • March 06, 2026
  • Review from a verified AWS customer

What is our primary use case?

I have experience with Red Hat Enterprise Linux (RHEL), using both the cloud-based and on-premises versions, with a focus on the on-premises deployment. As an infrastructure support engineer and senior manager, my main use cases include providing infrastructure for all applications and businesses. This encompasses user account management, application handling, and operating system requirements for each virtual machine. We are building and delivering products using Red Hat Enterprise Linux (RHEL), and we also utilize Red Hat Ansible Automation Platform and Red Hat Satellite for patching the operating system and other Red Hat applications.

We use a ton of operating systems in our environment. We have Red Hat flavors, CentOS, Ubuntu, and multiple Debian versions. I have previously used AIX and Windows servers, with multiple versions of Windows as well. We maintain diversity in operating system usage.

Recently, we purchased Red Hat Enterprise Linux (RHEL) with support on a host-based license model. We previously used a per-host-wise license structure, but we opted for the highest license option, which provides unlimited virtual machines per host. The total investment was approximately 1.2 million dollars for around 1,100 hosts.

What is most valuable?

The purpose of this engagement was to gather survey information regarding Red Hat products and Red Hat Enterprise Linux (RHEL) operating system. I understand this will provide better insight into how Red Hat Enterprise Linux (RHEL) effectively targets customer inquiries.

The pros of Red Hat Enterprise Linux (RHEL) in comparison to other solutions I have used include that in most performance aspects, Red Hat Enterprise Linux (RHEL) is very robust and active in terms of performance, operating system strength, security, and lightweight efficiency.

The best features in Red Hat Enterprise Linux (RHEL) include its open-source nature in terms of the Linux background and kernel. The enhancements and features offer various options with timely updates and security measures. You have multiple choices on how to control security and fix bugs. You can modify and tweak the kernel according to your convenience. If you need to perform automation of your own choice, modifications can be made to perform as per your requirements. This can be done in Red Hat Enterprise Linux (RHEL) or any Linux-based operating system, but Windows has a ton of limitations. Even for bug fixes in Windows, you cannot announce fixes to others globally. Red Hat Enterprise Linux (RHEL) has an open-source community for this purpose, and CentOS has similar benefits. For patching solutions, Red Hat Enterprise Linux (RHEL) has its own patching solution such as Satellite. There is also live patching available, including kernel live patching, which is an excellent option for minimal application downtime.

The most important security features in Red Hat Enterprise Linux (RHEL) include the ability to control login access with multiple layers of security, such as two-factor authentication. Key-based authentication is one of the best options, and two-factor authentication is also beneficial. You can disable the root user, so normal users will not see or have access to system-secured commands unless they have sudo access. The kernel is much more secure, and most viruses do not affect the Linux kernel because all things are treated as files without extensions, which reduces virus impact in that area. Although any operating system can be vulnerable, Linux is less vulnerable than others.

I did not explore Red Hat Insights much and do not have substantial knowledge about this feature.

Deployment is very easy and straightforward. I did not find any issues with it. Even with automation, it is very easy.

What needs improvement?

I would suggest that Red Hat Enterprise Linux (RHEL) improve the graphical user interface-based experience in a much better way. If you compare with most preferences, many people are more habituated with Windows. If Red Hat Enterprise Linux (RHEL) can improve the graphical user interface experience and gaming scope, it would benefit users. Windows handles gaming much better, but Red Hat Enterprise Linux (RHEL) is more focused on the enterprise edition and server support. If Red Hat Enterprise Linux (RHEL) improves the graphical user interface experience, it would be better for users in terms of costing and user experience.

Another suggestion concerns Red Hat Ansible Automation Platform support. I believe Red Hat should provide much better engineers who have greater experience with their product. Although they have knowledge bases and training programs, I feel that Indian engineers at Red Hat are not as effective or experienced with their own product. I have faced some challenges with support level in this area.

Regarding the centralized patching system, Red Hat Satellite should support other operating systems beyond Red Hat Enterprise Linux (RHEL). I have observed that Red Hat Satellite has limitations and only supports Red Hat Enterprise Linux (RHEL). Most organizations use multiple flavors of operating systems. Excluding Windows and considering only Linux operating systems such as Ubuntu, Debian, CentOS, or SUSE Linux, Red Hat Satellite should support these with a rollback option. If Red Hat Satellite includes support for other operating systems with guaranteed rollback functionality, customers would accept it very readily and would not even consider the price.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for almost 11 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is much more stable in comparison to other operating systems. In terms of failures, sometimes no responses come and occasionally the system hangs up. However, the reasons for these issues are not particularly based on the operating system itself. Stability issues depend on memory and other applications running on the system. I cannot say that issues occur because of Red Hat Enterprise Linux (RHEL) or Red Hat applications. I have not observed much issue or lagging from the operating system or Red Hat application perspective. We receive more than 99.99% uptime from the operating system perspective for Red Hat Enterprise Linux (RHEL).

What do I think about the scalability of the solution?

Expansion is fine with no issues. The only limitation is that the XFS file system cannot be reduced. Any troubleshooting and expansion tasks are adopted smoothly.

How are customer service and support?

In our environment, most of what we run is critical. Red Hat has their own service level agreement, and we have our technical account manager ready. Whenever there is any urgency, we connect with our technical account manager who helps us resolve the issue within our expected timeframe. It depends on the urgency, but when we request assistance, they fulfill it. Our experience has been very good with Red Hat Enterprise Linux (RHEL) compared to other operating systems and original equipment manufacturers.

For any downtime, whether it is a priority one, priority two, or priority three case, their response time is one hour. They usually respond before that timeframe. I have faced some issues with Red Hat Ansible Automation Platform support and did not see that much effectiveness, but regarding the operating system itself, the service has been very good. As I mentioned earlier, for kernel modification and hardening, Red Hat has provided good support.

How would you rate customer service and support?

Positive

How was the initial setup?

I deployed Red Hat Enterprise Linux (RHEL) myself, and a third party also conducted deployments for us. I have my own hands-on experience in production environments with both manual and automation processes. We deployed Red Hat Enterprise Linux (RHEL) using Terraform and other third-party tools. I used AWS Lambda and many other tools to deploy Red Hat Enterprise Linux (RHEL) systems.

What about the implementation team?

We purchased Red Hat Enterprise Linux (RHEL) directly from Red Hat through their verified vendors. Red Hat does not sell directly but works through their own verified vendors for purchases.

What other advice do I have?

When you use the image builder, the custom image will be standardized and signed off by the original equipment manufacturer, which is Red Hat. When it is certified and signed off by Red Hat Enterprise Linux (RHEL), enterprises and auditors will accept it. If we create any custom images on our own, they will be standardized, but the image release will not be certified from the original equipment manufacturer. This can lead to many questions from auditors. However, when Red Hat signs off on the image, it is a good positive point to present to the auditor as evidence. My overall rating for this solution is 8 out of 10.


    Asmita Bajirao Jagtap

Daily work has become smoother with clear documentation guiding upgrades and patching

  • March 04, 2026
  • Review provided by PeerSpot

What is our primary use case?

I work daily on Red Hat Enterprise Linux (RHEL) in my current field. I use Red Hat Enterprise Linux (RHEL) as a daily task, including OS upgrade and patching activities.

What is most valuable?

What I like most about Red Hat Enterprise Linux (RHEL) is that it is very easy to handle and very user-friendly. As a non-technical person, I find it very easy to understand.

The documentation in Red Hat Enterprise Linux (RHEL) is very helpful for every issue. I have accessed the documentation multiple times, and it has helped me, especially when we are facing issues in OS upgrade and patching. Some steps are already mentioned in the Red Hat Enterprise Linux (RHEL) documentation, making it very easy to handle and solve the issues.

What needs improvement?

What I dislike about Red Hat Enterprise Linux (RHEL) is that it has high-cost licensing, which makes it unaffordable for me to purchase a Red Hat Enterprise Linux (RHEL) license myself.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the past three to four years.

What do I think about the stability of the solution?

I have not seen any instability in Red Hat Enterprise Linux (RHEL), such as lagging or crashing.

How are customer service and support?

I have had to contact the technical support of Red Hat multiple times, and I find that their support is very quick and instant and also provides an instant correct alternative solution. For Red Hat Enterprise Linux (RHEL) support, I would rate them 9 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation of Red Hat Enterprise Linux (RHEL) is easy. I have already completed a Red Hat Enterprise Linux (RHEL) installation, so it was straightforward for me.

Which other solutions did I evaluate?

I have not used any alternatives to Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I have been using Leapp in Red Hat Enterprise Linux (RHEL). The maintenance does require updates on my end, and our company takes care of that. I would rate this review 9 out of 10.


    Dinesh Perera

Long-term platform has strengthened secure data engineering and streamlined cloud operations

  • February 27, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am currently working on dialing up telecom services that are due to telecommunication needs in Sri Lanka. We are using this for mother data center activities, not only as a solution but for multiple purposes. I am currently handling the data engineering team.

Red Hat Enterprise Linux (RHEL), we are testing. Red Hat Enterprise Linux (RHEL) ten point one is also there in beta. In that manner, Red Hat Enterprise Linux (RHEL) does a couple of things. We are the partner of Red Hat Enterprise Linux (RHEL) in our dialogue at the digital lab.

At the moment, we are using ten. Because we use it most of the time for the test bed, which is the development bed, ten is at the moment our version.

What is most valuable?

The main thing as a cloud-based solution is valuable. Beyond that, it is an on-premises solution. We are also using a stable established version called nine point two from Red Hat Enterprise Linux (RHEL). We are supposed to move to Red Hat Enterprise Linux (RHEL) as well.

Red Hat Enterprise Linux (RHEL) is paid. When it comes to the total Red Hat Enterprise Linux (RHEL) management, they are using project insight for part of the services. We will take that Red Hat Enterprise Linux (RHEL) Insight.

That is really helpful. It is a kind of dashboard, not only a dashboard. We can get decision-making capabilities going forward when it comes to security.

OpenShift gives a good solution for us on the Red Hat Enterprise Linux (RHEL) end. The session, not only the station, has the CI/CD pipeline and operators connecting. That is a really good improvement on the Red Hat Enterprise Linux (RHEL) side.

What needs improvement?

Sometimes we are lagging in the Red Hat Enterprise Linux (RHEL) part because we have to deploy in non-straightforward environments. Some environments have third party deployments where party enhancement happened.

Red Hat Enterprise Linux (RHEL) is lagging in these scenarios. The main problem we are facing is the cost factor. Because it comes to long and short terms, stakeholders do not want to move to a good business solution because of the cost factor. That is still where we are lagging.

For how long have I used the solution?

I have been using this solution for more than industrial use, more than fifteen years, almost twenty.

What do I think about the stability of the solution?

I think that now, as of just now, there is no downside. It is not crashing, basically. The application is rebooting every time because of some kind of bug.

What do I think about the scalability of the solution?

You have to master the tips and then come to Red Hat Enterprise Linux (RHEL). The knowledge base is actually lagging because most of the people do not want to work with the backend coding and Red Hat Enterprise Linux (RHEL). We are commanded to use it to upgrade anything.

Because of that knowledge gap and Red Hat Enterprise Linux (RHEL) in Manam, but people are not using much more. Even administrators are not using proper principles and guidelines to do so.

Which solution did I use previously and why did I switch?

When I was in the consumer space, I realized console R is also more toward Red Hat Enterprise Linux (RHEL) kernel. Exadata and now Oracle are all moving to Red Hat Enterprise Linux (RHEL) because of the kernel quality.

How was the initial setup?

It will help a lot. When it comes to big data development, we have twenty servers to deploy with all kinds of packages and modules. Then it will easily deploy using the Ansible playbook to write the code and everything. So it is easier to deploy, actually.

What about the implementation team?

It is an integrator, basically. It is cloud and cloud enablement because I had experiences when we were going to do that Cloudera migration.

What was our ROI?

That is really helpful now when it comes to the integration point of view. That is Red Hat Enterprise Linux (RHEL) too, I believe.

What's my experience with pricing, setup cost, and licensing?

Then we are going to do some implementation. They are aligned with the Dell partners. Those kinds of matters come up because of the cost. This comparison comes to the picture.

What other advice do I have?

When it comes to the backup solution, we are using tune the profile to utilize the backup solution. When we are using performance stack, we have tuned the performance stack to do a couple of testing in production as well. That is the main thing we are basically using most of the time.

Our engineers are supposed to do that base. Now they are implementing that base. I carry it forward to the next level, which is the business solution. When we are seeing Red Hat Enterprise Linux (RHEL) Insight, we can take the next action as much as the next action method allows. For instance, when we say we want to patch the environment, Red Hat Enterprise Linux (RHEL) we are testing. Red Hat Enterprise Linux (RHEL) ten point one is also there in beta. In that manner, Red Hat Enterprise Linux (RHEL) does a couple of things. We are the partner of Red Hat Enterprise Linux (RHEL) in our dialogue at the digital lab.

Next year, I will recommend Red Hat Enterprise Linux (RHEL) because they have a lot of features and functions, especially for the enhancements. When it comes to security, now they have a lot of features. For instance, saving us is a really good enhancement way to achieve the environment. When it comes to the use of solution, that is really interesting.

I am using Red Hat Enterprise Linux (RHEL) for almost fifteen years now. I really understand what Red Hat Enterprise Linux (RHEL) did then and what kind of solutions they provide. Accordingly, I am aligned and most of the time when I say I am going to do some kind of upgrade, I definitely use that release and knowledge, principle, and guidelines. Otherwise, we cannot do it. I have given this review a rating of ten out of ten.


    Akash Chaudhary

Years of cluster work have become smoother as I provision nodes and manage servers with confidence

  • February 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am a RHCE certified and RHCSA certified professional. I use Red Hat Enterprise Linux (RHEL) to deploy the OS for node provisioning across any make of clusters. I work with the HPC cluster team and receive clusters on RHEL-based systems. Over the last seven years, I have been working with RHEL 7, RHEL 8, RHEL 9, and currently RHEL 10. I primarily work with HPC clusters.

Since creating HPC clusters is not part of my responsibilities, I focus mainly on installation, node provisioning, password management, SSH proxies, and NGINX and web server configuration.

What is most valuable?

There are several valuable features I appreciate. I can obtain any versions, software, or RPM packages easily through the subscription manager or without it. Red Hat Enterprise Linux (RHEL) is very hands-on for me and runs smoothly. It even runs on just 1 GB of RAM, which is excellent for my needs. The installation process is very easy compared to other distributions. Since I work with clusters, this simplicity is invaluable.

When comparing the installation process of Red Hat Enterprise Linux (RHEL) to other distributions, I find that a non-technical person can easily follow the prompts. The installation guides are clear and documented step-by-step. For example, the first prompt asks for language, keyboard, and installation preferences, and each step is straightforward. In contrast, Ubuntu and other distributions require creating disks and involve more complex UI elements that are not as user-friendly. Red Hat Enterprise Linux (RHEL) has a clean interface that allows even non-technical people to install the OS easily.

I have only studied from the direct books provided by Red Hat for RHCSA and RHCE certification, and every detail is available in their documentation and website. I appreciate the clean and detailed information provided in their resources.

What needs improvement?

I encounter pain points when trying to add patches for certain versions I need for RHEL purposes. While creating HPC clusters on RHEL 9, I sometimes need EPEL repositories for RHEL 7 or 8. Adding patches from these repositories is very painful because Red Hat Enterprise Linux (RHEL) 9 does not easily support these older package versions. This is a recurring problem I always face.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) since I started my career, which is 6.7 years.

What do I think about the stability of the solution?

I have not experienced stability issues. I have used multiple OEMs including HP, Dell, Exatron, and NVIDIA servers. I always prefer recommending Red Hat Enterprise Linux (RHEL) to my customers because it is very stable. I have only experienced one server crash in all my years, and that was due to an OEM issue, not Red Hat Enterprise Linux (RHEL) itself. I have never encountered data problems or server crashes from Red Hat Enterprise Linux (RHEL).

What do I think about the scalability of the solution?

Scalability is not an issue. I can easily add more nodes to clusters. The installation is very fast, which allows me to scale quickly. I use Ansible and PXE servers to facilitate this process, and I can scale to many servers very quickly with Red Hat Enterprise Linux (RHEL).

How are customer service and support?

When I was working for a customer and faced an issue while installing a package, I requested Red Hat support and they helped me resolve it.

I have raised requests in the morning around 11:00 AM and received responses within one to two hours. They ask for logs and version information, and then provide a response within approximately 30 minutes. I give Red Hat support a nine out of 10 rating. I would give a full 10 if they could push their support to be slightly faster. When someone is on-site conducting installations and encounters an issue, that person needs to wait at least one or two hours for a response. Red Hat could improve by responding a bit more quickly.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing of Red Hat Enterprise Linux (RHEL) subscription, I believe the pricing is fair. The support that Red Hat provides is very good. Whenever I encounter issues, Red Hat always provides fast resolution. The pricing is justified given the quality of support offered.

Which other solutions did I evaluate?

I have used Ubuntu as an alternative distribution. However, I always choose Red Hat Enterprise Linux (RHEL) over every other distribution. I started my career learning from Red Hat Enterprise Linux (RHEL), which is the main reason I prefer it. Additionally, Ubuntu and other distributions have many dependencies that require adding different packages and configurations. When troubleshooting on Red Hat Enterprise Linux (RHEL), I find solutions easily. With Ubuntu, troubleshooting requires digging much deeper.

What other advice do I have?

I have been working with Red Hat Enterprise Linux (RHEL) for approximately seven years.

Regarding updates and maintenance, I only need maintenance time when upgrading the OS. When upgrading the kernel version or transitioning from RHEL 8 to RHEL 9, I only need to install the RPMs and reboot the server once. Maintenance primarily involves patching and the subsequent reboot requirement.

Every time a cluster issue occurs, Red Hat never requests high downtime or suggests data loss scenarios. They maintain very low risk and require very low downtime.


    Hunaid Vekariya

Strong security and automation have supported reliable hybrid deployments and growth

  • January 20, 2026
  • Review from a verified AWS customer

What is our primary use case?

I work with both the cloud version and the on-premises version of Red Hat Enterprise Linux (RHEL). I have worked with Red Hat Cloud and Red Hat Enterprise on-premises.

For the cloud-based products, the main use cases for Red Hat Enterprise Linux (RHEL) include deploying websites and complex software for customers, such as SaaS software on the cloud, specifically Red Hat Cloud.

What is most valuable?

When choosing Red Hat Enterprise Linux (RHEL) in the cloud, security requirements were not a consideration for me because Red Hat provides us with the SLA regarding security compliance. I am more than satisfied to use Red Hat Cloud for security purposes, while I manage some other forms of security, such as my own keys and access in Red Hat Linux systems.

I really appreciate the zero trust networking that Red Hat Enterprise Linux (RHEL) has, and it also provides the WAF, along with certified images from Red Hat. For my current work on containers, Red Hat provides certified images that minimize vulnerabilities of CVEs, improving security significantly.

Although I do not have much knowledge about virtualization technology, I can say that for the hybrid cloud on OpenShift with the operators provided by Red Hat, the ready-to-use operators take care of underlying security, patching, and updates, so I do not have to handle monitoring or security myself.

Security is highlighted as an advantage across various aspects, such as the zero trust networking feature and the availability of certified images, which are instrumental in minimizing vulnerabilities and enhancing security.

What needs improvement?

While there are good aspects, I would appreciate improvements in the command-line interface (CLI). Red Hat could do more on the CLI side instead of focusing so much on UI development.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for around five years.

What do I think about the stability of the solution?

Regarding stability, I have not experienced performance issues, crashes, or downtimes with Red Hat Enterprise Linux (RHEL); any problems usually arise from my applications, not from the Linux system.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is definitely scalable.

Whether I have expanded the usage of Red Hat Enterprise Linux (RHEL) depends on the business requirements, as RHEL comes with a cost that my company can afford because IBM owns Red Hat, so everything scales on RHEL.

How are customer service and support?

Regarding my experience with Red Hat's technical support team, I find that they come very quickly with answers. However, sometimes the first person who responds might be a technical support agent without in-depth knowledge, so for more complex issues, a specialized engineer comes to the rescue, depending on the criticality of the subject, especially if it is production or a staging environment. They answer according to the SLA and support terms.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Determining whether Red Hat Enterprise Linux (RHEL) is cost-effective depends entirely on the business. If your business faces compromises leading to significant losses, then investing in Red Hat Enterprise is truly necessary. However, if your business is small or medium-sized, you can manage with the free versions.

How was the initial setup?

Regarding the deployment aspect, my experience has been straightforward because it is all automated with Ansible; all I need to do is provide an IP address, and it takes care of all the variables and boots up automatically.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, setup costs, and licensing costs of Red Hat Enterprise Linux (RHEL), I have heard that the licensing cost is significant compared to free alternatives such as CentOS or AlmaLinux, which are managed by Red Hat. I previously used CentOS, which is free, but I had to manage everything, including security, patching, reboots, and storage.

Which other solutions did I evaluate?

The key differences between Red Hat and other Linux technologies I have used include the advantages of excellent technical support, good documentation, and a large community for problem-solving. A disadvantage is that it is not open source, meaning limited flexibility, and the high cost associated with Red Hat compared to others.

What other advice do I have?

I would advise other organizations considering Red Hat to start using it as their applications grow larger, rather than waiting for their business to become huge, as delays can lead to complications.

Currently, I am working on bare-metal services where I install Red Hat Enterprise Linux (RHEL). Using AWS for Red Hat is indeed a good option, as you can get the image directly from AWS with a subscription cost per hour for Red Hat licensing.

Red Hat helps keep applications operational because it provides built-in monitoring tools that offer a good overview of all running services, including built-in agents that come with the Red Hat subscription to identify potential breakouts. Regarding reducing risks, Red Hat also provides secure images that indicate the latest security patches available worldwide.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent; the documentation is fantastic and is supported by a large community that answers questions effectively.

When comparing the business value of Red Hat Enterprise Linux (RHEL) to other Linux distributions, I find that RHEL is more stringent with its security, requiring users to be careful not to trespass, whereas other Linux systems do not enforce such strict security measures, and users must manage security themselves.

On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) overall as a product and solution at eight, possibly eight and a half.


    Akhil Kumar Bhalani

Flexible commands have simplified cloud automation and daily containerized workflows

  • January 20, 2026
  • Review provided by PeerSpot

What is our primary use case?

Red Hat Enterprise Linux (RHEL) is user-friendly and easy to use. The affordability and free open source nature are main points. Multiple tools can be installed easily, and the interface is very user-friendly.

I am using Red Hat Enterprise Linux (RHEL) on Docker. I work on Docker with both Red Hat Enterprise Linux (RHEL) and Docker. Installation of so many tools is easy and simple for my Red Hat machine.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) that I find to be the most valuable and useful are that it is user-friendly. The command is very user-friendly and easy to use, and easy to remember. That is a main point. I install it everywhere on my cloud server because I am using a virtual machine also on my PC.

A specific feature of Red Hat Enterprise Linux (RHEL) is that I can install multiple tools without any interruption. I can configure everything easily, such as network ports. I can configure networking using vim commands and multiple commands. Red Hat Enterprise Linux (RHEL) provides more alternate commands for my convenience.

What needs improvement?

Red Hat Enterprise Linux (RHEL) is very good. Red Hat Enterprise Linux (RHEL) provides the updated latest version yearly. However, they could provide more flexibility in areas such as adding more networking features. For security reasons, since security is a main key point for privacy in upcoming years, they could provide more DPDK for fast signaling and add more new protocols.

For how long have I used the solution?

I have more than four years of experience with Red Hat Enterprise Linux (RHEL).

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) needs some improvement for stability. I am currently working on the latest version only. The latest version is not familiar to me, and I need to upskill on my side also. Red Hat Enterprise Linux (RHEL) should provide more free courses for the upcoming or latest version that explain what changed between the latest and previous versions. Red Hat Enterprise Linux (RHEL) is not providing courses on sites or readable materials that explain what commands should be used.

How are customer service and support?

I have communicated with the technical support of Red Hat Enterprise Linux (RHEL). Previously, I did receive technical support in my previous company, and they provided an update for my servers. I rate the technical support services of Red Hat Enterprise Linux (RHEL) as good, giving it a 9 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used SUSE Linux and CentOS before Red Hat Enterprise Linux (RHEL). Red Hat Enterprise Linux (RHEL) is much better than CentOS and SUSE. Red Hat Enterprise Linux (RHEL) provides its own cloud, OpenStack.

What other advice do I have?

The knowledge base offered by Red Hat Enterprise Linux (RHEL) provides free courses for everyday work. I am currently using shell scripting, which is very useful for automation and easy to deploy on Docker and CI/CD pipelines for Jenkins. Shell scripting is the main knowledgeable area right now.

The most important security feature in Red Hat Enterprise Linux (RHEL) is that it provides multiple ports in the Linux machine that are connected via the kernel. The kernel is the main core of the network of Linux. No one can bypass this kernel line. The networking security feature is a main point.

I am not familiar with Image Builder for Red Hat Enterprise Linux (RHEL) and have not built any images using Red Hat.

Regarding the pricing of Red Hat Enterprise Linux (RHEL), I am not purchasing any membership right now. I purchased it previously, but I am not currently.

I chose Red Hat Enterprise Linux (RHEL) because it is so user-friendly. In every server, I need to use it for security reasons, and it is user-friendly for everyone. The source code is very simple. I can create my own tools and automation scripting.

My overall rating for Red Hat Enterprise Linux (RHEL) is 10 out of 10.


    Roshan Ugale

Automation with hybrid deployments has improved security and reduced downtime in daily banking work

  • January 16, 2026
  • Review from a verified AWS customer

What is our primary use case?

I work with the on-premises deployment of Red Hat Enterprise Linux (RHEL).

In our organization, we are using Red Hat Enterprise Linux (RHEL) for deployment, scheduling tasks, and automation tasks as part of our day-to-day activities. We find Red Hat Enterprise Linux (RHEL) to be a very flexible operating system, meaning we can utilize this machine for years without concerns about it hanging or any issues.

Currently, we have started using Red Hat Enterprise Linux (RHEL) in a hybrid environment, specifically with AWS cloud along with on-premises deployments. We are in the phase of deployment and are just beginning to utilize it on the cloud.

One specific pain point that Red Hat helped us solve is automation, particularly through Ansible. It is a powerful tool that enables us to effectively automate tasks, which is incredibly helpful in our operations.

Red Hat Enterprise Linux (RHEL) does help me save time, especially with automation tools like Ansible. We can execute tasks and then focus on other activities, which significantly enhances our productivity.

Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risks in the banking sector. We previously were not using cloud but have begun transitioning to a hybrid environment to enhance security and productivity, especially given our experiences with on-premises products.

What is most valuable?

I have previously used Ubuntu and CentOS as different solutions. However, since Ubuntu is not much familiar in our organization, we moved to Red Hat Enterprise Linux (RHEL). CentOS has already been decommissioned and merged into Red Hat, so for the past seven years, we have been using Red Hat Enterprise Linux (RHEL). Before that, we were using Ubuntu, both in college and school days, and I have worked with different flavors and also on Oracle.

The key difference I see between Red Hat Enterprise Linux (RHEL) and Ubuntu is mainly in the support offered. Red Hat Enterprise Linux (RHEL) provides 24x7 support for any critical issues we face. As we are working in the banking sector, having that support is crucial. In contrast, with Ubuntu or CentOS, we do not have timely support; we need to raise tickets and face delays in deployment and production, which is a significant drawback.

I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very good. The training sessions are beneficial and it is totally open source, allowing us to access official sites for learning and documentation. I continuously learn with Red Hat Enterprise Linux (RHEL) and find plenty of free documents available for study. Compared to other operating systems like Ubuntu, there is not as much documentation, making it easier to learn using Red Hat Enterprise Linux (RHEL) official resources.

The most important security features in Red Hat Enterprise Linux (RHEL) stem from its open-source nature, which allows us to easily understand what happens within the system and identify potential loopholes. Additionally, SELinux is a powerful security module we use to block external threats. It also features a firewall, encryption, and uses advanced algorithms like SALT and SH5, making it difficult for malicious entities to crack the system. In essence, Red Hat Enterprise Linux (RHEL) has robust security features.

I have used the Image Builder of Red Hat Enterprise Linux (RHEL) but not the system roles. Image Builder has proven useful for creating images.

The Image Builder is very easy and simplifies tasks, significantly reducing our workload. It saves us a lot of time compared to what we used to do previously, thereby boosting our productivity.

What needs improvement?

I have not identified any specific improvements needed in Red Hat Enterprise Linux (RHEL), but I would recommend reducing the cost of certification training. This would allow more people, including students, to access global certifications and deepen their interaction with the systems. Overall, I am satisfied with Red Hat Enterprise Linux (RHEL) and find it smooth, even as I start using newer versions like Red Hat Enterprise Linux (RHEL) 10, which features AI functions.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the last seven years.

What do I think about the stability of the solution?

I find the stability of Red Hat Enterprise Linux (RHEL) to be very good. Over the years, we have not encountered any significant issues, which is a key reason we have transitioned to using Red Hat Enterprise Linux (RHEL).

What do I think about the scalability of the solution?

I find Red Hat Enterprise Linux (RHEL) to be scalable. Since much of it is open-source, we do not incur costs for various functionalities, reducing expenses while still being scalable.

How are customer service and support?

The customer service and technical support provided by Red Hat are very good. They respond promptly, even in off-hours, such as at 3:00 AM. We have no regrets about our decision to shift to Red Hat Enterprise Linux (RHEL).

I would rate the technical support of Red Hat Enterprise Linux (RHEL) as eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Red Hat Enterprise Linux (RHEL) is very straightforward due to my prior experience. I did not face any issues, and the support from the Red Hat subscription plan has been helpful throughout the process.

What other advice do I have?

I understand the pricing aspect. We are using Red Hat Enterprise Linux (RHEL) as a free-of-cost OS, but we do require a subscription for support. While I am not involved at the management level, I know there is a cost for the subscription plan that provides 24x7 support, though I do not know the exact amount.

The business value of Red Hat Enterprise Linux (RHEL) is significant in comparison to other Linux distributions I have used, particularly because we work with banking clients that operate around the clock. Red Hat Enterprise Linux (RHEL) provides instant response for support, allowing us to resolve issues quickly, which is crucial for maintaining productivity and operations without downtime.

I definitely recommend Red Hat Enterprise Linux (RHEL) to other organizations considering it for their environment. I also suggest students download Red Hat Enterprise Linux (RHEL) to learn Linux instead of opting for Ubuntu or CentOS.

Apart from Ansible, I have previously worked with OpenShift from Red Hat. While we are not currently using it, I have found it to be flexible and beneficial. However, we are mainly focused on AWS for now.

I would give Red Hat Enterprise Linux (RHEL) as a product or solution a rating of 9.5 out of 10.


    reviewer2261838

Linux platform has provided robust storage administration and reliable documentation support

  • January 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

I still have experience with Red Hat Enterprise Linux (RHEL), but I mainly work with SUSE Linux. The solutions are for on-premises deployments.

From what I have heard, my organization is going to use SUSE Linux as a standard. For Red Hat, the people who deal with servers have a few of them and are probably migrating them through VMware.

The part that my group deals with the most is SAP, and all that we have on them is SUSE Linux.

What is most valuable?

The main differences between Red Hat Enterprise Linux (RHEL) and SUSE Linux may be in some commands. The heart is very similar with logical volume manager and other components, but there might be commands that change, such as command line interface commands that might change even when they perform the same thing.

I believe that the best features of Red Hat Enterprise Linux (RHEL) include the interface with logical volume manager and file system management, since I work more with storage administration.

I used to deal more with Unix, and the way Unix performed things was better for me. For example, at the Linux level, all the partitioning is difficult for me in the way it uses certain terms, such as physical disk, when you call it SDB or SDBA.

From this perspective, I found this hard. I used to be more accustomed to Unix. However, they are very similar at this level with the device types and other components.

What needs improvement?

I believe that Red Hat Enterprise Linux (RHEL) can be improved in areas such as monitoring, storage, and virtualization.

Everyone today is talking about virtualization and there is a need for it. There are many virtualization implementations, and everyone is moving toward that area.

For how long have I used the solution?

I have used Red Hat Enterprise Linux (RHEL) for several years in total.

How are customer service and support?

I assess the knowledge base for Red Hat Enterprise Linux (RHEL) as good. The documentation is nice and good, and it is available. The documents I have seen are self-explanatory, and the explanations are clear.

On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) support as good. I know it is good, but since we usually look at the documentation, I have not placed a request for an error or similar issue. I probably have not had the need to do that. I would rate it a nine or ten. In our case, I have not dealt so much with that part, as there has not been a need to request a patch or upgrade.

How would you rate customer service and support?

Positive

What other advice do I have?

I personally have not used Red Hat Enterprise Linux (RHEL) Image Builder or Red Hat system roles. I know that some of the people who give us support do use them. I know it is helpful, but I do not have details about them because my group is dealing more with the hardware parts, such as HP physical servers and storage.

We are dealing more with that aspect.

I believe that the most important security features in Red Hat Enterprise Linux (RHEL) include the standard ones, such as user and password authorization and read and write access, which are standard in Linux.

I believe that you probably want to use additional software. My company has many tools, and another team works with the security part. However, you probably need integration with that. The basic features that every Linux software has are standard and robust.

I would rate this review a nine out of ten overall.


    Karthikeyan Raman

Linux platform has transformed banking deployments and simplifies secure containerized scaling

  • January 08, 2026
  • Review provided by PeerSpot

What is our primary use case?

In the banking industry, we provide software for banking, from our development infrastructure to deployment infrastructure for the banks. We generally use Linux RHEL. It is only for on-premises, but what we did was try out Red Hat OpenShift, basically on top of Linux platforms to run it on the Kubernetes enabled architecture to see how it would perform.

What is most valuable?

For us, the best features of Red Hat Enterprise Linux (RHEL) are that running it in a containerized environment makes setting up multiple Linux environments much easier than any other high-end or risk-based machines like AIX or Sun Solaris. Having more Linux boxes and setting up RHEL was much faster.

In terms of security, the most important feature in Red Hat Enterprise Linux (RHEL) is that it has a good sandbox with policies and features that are very effective. Whatever we could do in terms of hardening the Linux software, it was much easier for us.

Red Hat Enterprise Linux (RHEL) helps me solve the pain point of having a huge monolith of big AIX boxes because I could have smaller Linux boxes with Red Hat, and I was able to do both vertical and horizontal scaling much faster.

What needs improvement?

One area that could be improved with Red Hat is probably pricing. Discounts that are slightly cheaper would be better.

For how long have I used the solution?

In Enterprise Linux, I have dealt with it for probably more than five years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is definitely stable.

What do I think about the scalability of the solution?

In my opinion, Red Hat Enterprise Linux (RHEL) is absolutely a scalable solution. That is why I was able to do both vertical scaling and horizontal scaling very seamlessly.

How are customer service and support?

Regarding their support, we did not reach out to support too much, but I thought it was good. I would rate it a nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Red Hat Enterprise Linux (RHEL), we used Windows, basically, and then moved everything to Linux.

We switched to Linux from Windows because there were a lot of server hangs happening on Windows, with antivirus and virus problems. Basically, it was a nightmare managing Windows, so we moved to Linux.

How was the initial setup?

With the initial setup, it is very straightforward and much easier to set up.

On a scale of one to ten, if ten was the easiest, I place it at a nine.

What other advice do I have?

We also do Red Hat Enterprise Linux (RHEL) with Red Hat. I would rate this review a nine overall.


    reviewer2587590

Automation has reduced downtime and supports reliable zero‑disruption deployments

  • January 07, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am currently working with Red Hat Enterprise Linux (RHEL) as I administer a lot of Kubernetes clusters installed on Red Hat Enterprise Linux (RHEL).

For Red Hat Enterprise Linux (RHEL), I use it as an operating system for our platform which powers all our company's software, mostly for Kubernetes or for IBM BPM or IBM PEL.

What is most valuable?

Red Hat Enterprise Linux (RHEL) is a robust operating system, and I believe it is much better than Windows. I work with Windows and Ubuntu, but Red Hat Enterprise Linux (RHEL) is the best distribution I have worked with.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. Red Hat documentation is the most valuable documentation in the market.

For Red Hat Enterprise Linux (RHEL), I think the most time-saving aspects come from Red Hat Ansible because we use Ansible to automate many tasks and repetitive tasks on Red Hat Enterprise Linux (RHEL) and Windows. Ansible automation and the Ansible automation platform are the most valuable products that save us time and money.

Overall, Red Hat Enterprise Linux (RHEL) helps me save time through automation using Ansible. For OpenShift, the core of containers saves time by automating the DevOps processes using the Red Hat pipeline built into OpenShift, Tekton, and source-to-image build. All of this saves us time.

Red Hat Enterprise Linux (RHEL) helps to mitigate downtime and lower risks for me, as most of my work is with OpenShift which enables us to do a zero downtime deployment. The deployment is done without any downtime. Red Hat OpenShift is a stable system. Red Hat OpenShift and Linux are very stable and the downtimes are very minimal.

What needs improvement?

I think Red Hat needs to implement more AI features in the operating system or Red Hat OpenShift.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for about 14 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is very stable. The product is very stable and very mature. All issues are documented in documentation or in the support portal and support knowledge base. When I have an issue, I primarily search the knowledge base and the support portal and find the solution. Red Hat Enterprise Linux (RHEL) is a very secure operating system, and they provide security patching every month.

What do I think about the scalability of the solution?

I find Red Hat Enterprise Linux (RHEL) scalable.

How are customer service and support?

We have many cases where Red Hat helped us with Red Hat Enterprise Linux (RHEL) or OpenShift, and their support is great. On a scale of one to ten, where ten is the best, I would rate the tech support a nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Most enterprises work on Linux, and as I am a DevOps and platform engineer, most of our systems run Linux, including Kubernetes, OpenShift, and the DevOps pipeline, all working on Linux. This is why I switched to Linux.

How was the initial setup?

For Red Hat Enterprise Linux (RHEL), the setup is very straightforward. OpenShift is a little complex, but once you do it once, you will master it.

What about the implementation team?

I performed the deployment all by myself.

Which other solutions did I evaluate?

When it comes to our business value, most of our customers are enterprise-grade customers from banking and government sectors, and they prefer to use an enterprise-grade operating system, not Ubuntu or CentOS. Additionally, in many cases, we need enterprise support from Red Hat as Ubuntu does not provide this.