Reviews from AWS customer

4 AWS reviews

External reviews

83 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shashank G.

Trellix Enterprise Security Manager helps us to detect the malwares and Threats and help mitigate

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
Trellix Enterprise Security Manager helps us to detect the malwares and threats and helps us to mitigate them promptly with mininal efforts
What do you dislike about the product?
Sometimes it responds very slow. Due to slowness, sometimes we stuck to responds to threats promptly
What problems is the product solving and how is that benefiting you?
Trellix Enterprise Security Manager detects threats based on the rule engine and alerts us for any kind of threats. It can help detect the ongoing threats and mitigate them.


    Sheik-Abdullah

A reliable and mature product with ePO console feature

  • July 24, 2024
  • Review provided by PeerSpot

What is most valuable?

The solution is a reliable and mature product. Its reporting function is robust, and the user interface is easy to use. End users can create customized reports with detailed reporting for any computer and export them in PDF or other formats. This reporting capability is very robust.

The ePO console is very efficient and doesn't hang or freeze. Its console is more stable and reliable than other products like Kaspersky, Symantec, or Microsoft. The ePO is very reliable for managing computers and servers; you can find all options in this one application.

The tool has automation capabilities. It can automatically deploy, scan, fetch reports, and update. FireEye, now part of the solution, combines great with its other features. It acquired FireEye, which now includes Network Detection and Response and Network Security Platform capabilities. It can detect network threats and gather network information. The NSP is very robust. I'd rate it ten out of ten.

What needs improvement?

The solution needs to improve its virtual patching capabilities. One area where it could improve is by offering a patch management solution bundled with its security products. This would make it even more competitive against solutions like Kaspersky that offer this feature.

For how long have I used the solution?

I have been working with the product since 2008.

What do I think about the stability of the solution?

The solution is a very stable product. There are no significant issues with stability. It works very efficiently on both large and medium scales, and its reliability is very good, especially regarding management duties and reporting.

Which solution did I use previously and why did I switch?

The tool stands out compared to competitors like Trend Micro, CrowdStrike, and Microsoft. Microsoft offers virtual patching, which is slightly better than the solution.

How was the initial setup?

The tool's deployment is very quick and automated. I can deploy it on 100 nodes within half an hour to an hour. If you have a fast network setup, it can be as quick as 10 to 15 minutes for 100 computers. This is because it uses an agent that works robustly in network environments.

What's my experience with pricing, setup cost, and licensing?

The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very low, and it offers both perpetual and subscription licenses. With a perpetual license, the product will keep working as long as it's not end-of-life, which benefits companies.

What other advice do I have?

The tool is suitable for small, medium, and enterprise businesses. I'd give it a ten out of ten for its productivity, reliability, control, and manageability. Its management console is particularly robust - I haven't seen anything similar from other vendors.


    Nitheesh K.

McAfee Enterprise Log review

  • July 21, 2024
  • Review provided by G2

What do you like best about the product?
McAfee Enterprise Log search is best security tool

It is having instant access to log data from various sources

And it is filtering options to quickly identify specific events or patterns

It can able to handle large volume of log data from diverse sources

It integrates with other McAfee solutions and third party tools

It is having features enabling security teams to monitor investigate and respond to the security incident
What do you dislike about the product?
McAfee enterprise log search can be costly solution especially for large scale deployments organisation with the limited budgets

It is difficult to effectively communicate insights to the non technical stakeholders

It requires significant training and expertise for new users

Large volume of lock data can impact search performance leading to slower query results

Integration with diverse log sources and customization of dashboards and reports can be time consuming and require technical expertise
What problems is the product solving and how is that benefiting you?
Helping to prevent data beaches by identifying suspicious activity and vulnerability

Offering centralised flat form for law collection analysis and reporting improving security teams

Identifying potential security threats in real time

It is giving incidence response enabling rapid investigation and analysis of security incident


    VishalSingh15

Has automated software updates and operates independently without any integration needs

  • June 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

Trellix Endpoint Security is a cloud-based solution in which all the servers are installed with a McAfee Trellix agent, and that agent manages the server for any potential damage or threat.

What is most valuable?

It's crucial to always keep the antivirus and anti-malware software updated, which is implemented automatically by the agent of Trellix Endpoint Security. The agent, as part of the solution, continuously monitors the system and transmits data to the central server, where the latest antivirus definitions and remedy features are implemented across the systems.

For how long have I used the solution?

I have been using Trellix Endpoint Security for a year.

What do I think about the stability of the solution?

The solution is stable enough and implements monitoring requirements effectively. In some applications, it has been found that the solution can make a system lag in pace and thus impact the performance. If the aforementioned scenario occurs, then an administrator needs to run a benefits vs. risks analysis to decide whether to continue with the antivirus or not.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. The product can be installed in almost any environment, you just need to purchase a license and install the product. The licenses should be procured as per the user needs.

How are customer service and support?

For a paid version of Trellix Endpoint Security, satisfying customer support can be experienced.

How was the initial setup?

The setup of Trellix Endpoint Security is extremely easy. The deployment process involves installing an agent on the system. The moment the antivirus agent's service commences, it immediately connects to the central server and becomes completely operational.

The website of Trellix Endpoint Security conveys a deployer about which agent should be used as per the operating system; if it's Windows, then the Windows agent needs to be installed.

What other advice do I have?

There is an international virus database and all products like Trellix Endpoint Security have to sync the virus definition data with the international database. As part of the vulnerability assessment, the antivirus software developing companies have to keep their data synced with the centralized database.

Whenever any vulnerability or an attack is identified, immediately a vulnerability report is generated and uploaded. Following the aforementioned incident, all the antivirus companies immediately update their virus eradicating tools so that new or unknown attacks can be easily mitigated. New viruses, Trojans, or attacks are being invented and circulated all the time, so companies have to consistently keep updating their system.

The antivirus agent keeps running and analyzing the system it's installed in, but there is no effective data regarding the analysis or detection. For instance, suppose a virus intervened in your system at 12:00 AM and immediately it was detected, then you can claim the antivirus solution to be the most effective.

I would definitely recommend that others use Trellix Endpoint Security; in an enterprise environment, they must have an antivirus, including the local and remote systems, if used. I would overall rate Trellix Endpoint Security as nine out of ten. The solution doesn't need to be integrated with other tools to function effectively.


    Sheikh Abdul Hannan

Offers a robust reporting feature and a user-friendly interface

  • May 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

Trellix Endpoint Security is a reliable and developed product and our company's customers are satisfied with the security offered by the product.

What is most valuable?

The product has a robust reporting feature and a user-friendly interface. Using Trellix Endpoint Security, users can easily create customized, detailed reports and export them as PDF or Excel files. The solution's ePO console is highly efficient and does not get hanged.

The console of other competitor products from Kaspersky, Symantec, and Microsoft is very complicated. The comprehensive ePO feature of Trellix Endpoint Security is highly reliable for the management of systems and servers.

What needs improvement?

Patch management can be included as a feature in the solution.

For how long have I used the solution?

As part of our company, we have been working with the solution since 2008.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

Our organization provides Trellix Endpoint Security as a solution to small, medium, and large enterprises.

How are customer service and support?

Tech support from Trellix Endpoint Security is better than that of its competitors. I would rate the tech support a seven out of ten.

How was the initial setup?

The deployment time of the solution depends on the number of nodes that need to be set up. For example, 100 nodes can be setup in 30 minutes. The solution agent works robustly in the network environment leading to shorter setup time, especially if a fast network setup already exists.

What's my experience with pricing, setup cost, and licensing?

Trellix Endpoint Security is an affordable tool. Its renewal price is also quite low. The product is available as a subscription license or a perpetual license.

Which other solutions did I evaluate?

At our company, we have also worked with CrowdStrike, Trend Micro, Microsoft and McAfee solutions. Trend Micro is the only tool that offers virtual patching.

What other advice do I have?

The tool offers automation in multiple segments of deployment, scanning, and fetching reports. FireEye can also be easily integrated with the tool, offering an efficient combination.

Trellix Endpoint Security offers NDR and NSP network security across platforms and device sensors by obtaining network information for threat detection. I would rate Trellix Endpoint Security a nine out of ten.

The solution's productivity, reliability, and manageability control are outstanding.


    Archie Scorgie

Enhances the visibility of events in the central management console, enabling us to identify events more effectively

  • May 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for malware, fall behavior, and data loss prevention.

What is most valuable?

The Trellix Endpoint Security, when used in conjunction with EDR and Insight, enhances the visibility of events in the central management console, enabling us to identify events more effectively. Furthermore, Endpoint Security actively prevents threats from spreading. It reduced the action time a lot.

What needs improvement?

Trellix provides a data view of the Alpha systems with Trellix installs and makes small changes to the central management console. Nothing on the endpoints themselves works, but it focuses more on the management side.

For how long have I used the solution?

I have been using Trellix Endpoint Security for 14 years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

This solution is used by 33,000 users and covers different operating systems. I rate the solution’s scalability an eight out of ten.

How are customer service and support?

We do get quick responses from support. However, it sometimes takes a bit longer to reach the final solution, particularly if something unusual requires additional investigation time.

How was the initial setup?

The initial setup is very easy and takes two hours to complete.

What was our ROI?

Trellix Endpoint Security offers substantial cost savings by reducing recovery expenses. These savings can exceed three hundred percent at this stage.

What other advice do I have?

The AI portion is quite good. It is already built into the product; it does assist us.

We have five engineers to maintain the solution.

Overall, I rate the solution an eight out of ten.


    Shreyansh Sharma

Our main antivirus tool and offers adaptive threat prevention tool

  • April 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Trellix in an OT environment where it is being used as an orchestrator to deploy endpoint security and application controls in our network. We are using its DLP product in OT end points.

How has it helped my organization?

We use ENS as our main antivirus tool. The activation of features within ENS and the collection of threats into a single console is a strong point. There are some features we're not using, mainly related to IT environments. For us, ENS is primarily an antivirus and adaptive threat prevention tool. The threats received from endpoints received in ePO consoles which can be relayed on SMTP server to get real time updates on threats.

What is most valuable?

The deployment of products through ePO is very useful in managing multiple endpoints and deploying policies as per organizational requirements . Working manually on those endpoints is time-consuming and tedious. Threats and case management, Automation tasks, generating reports, those are some good points to be considered.

What needs improvement?

The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful.

Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.


For how long have I used the solution?

I have been using it for eight years.

What do I think about the stability of the solution?

It's very stable. If configured correctly, it's very smooth and doesn't cause frequent issues.

What do I think about the scalability of the solution?

We have like 500 installations. It is very scalable.

I would rate the scalability a nine out of ten.

How are customer service and support?

There is room for improvement in the customer service and support.

Which solution did I use previously and why did I switch?

We had McAfee virus scan approved for OT endpoints but were using manual deployment methods. After introducing ePO architecture we have migrated to ENS, application control and DLP. Now, we've adopted more Trellix products.

We use symentec and txOne as well, but for standalone systems only.

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, with ten being easy and one being difficult.

The deployment takes moderate amount of time. Some of the products were installed quickly, but others remain in configuration. So, it's not too fast, but it's moderately quick.

So, it takes two to three hours.

What about the implementation team?

In house expertise is available for installation, deployment and management.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

Which other solutions did I evaluate?

NA

What other advice do I have?

I would recommend Trellix because I am satisfied with its overall performance and functionality.

Overall, I would rate the solution an eight out of ten.


    Emmanuel D.

One of the best endpoint protection in the Market!

  • April 13, 2024
  • Review provided by G2

What do you like best about the product?
The thing that I like best about MVISION ePO is how it helps me managed my McAfee Solutions in our organization. It helps me automate our organization workflows thus reducing the time and task that is needed for the investigation and triaging.
What do you dislike about the product?
The only downside that I dont like about mvision ePO is how complicated it is to configure especially if you don't have any necessary training with regards to this solution.
What problems is the product solving and how is that benefiting you?
MVISION ePO's ability to address these cybersecurity challenges helps enhance our organization's security posture, minimize risks, and safeguard sensitive data and assets, ultimately contributing to our business continuity and reputation.


    Bhupesh-Sharma

Offers good malware protection features but needs to improve its scalability

  • April 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

The solution is used, especially by those who want an antivirus product. It is also useful for those looking for tools that offer endpoint detection and response features. The product offers multiple features, one of which is endpoint security.

What needs improvement?

Sometimes, one might face issues with the scalability of the product. The aforementioned area can be considered for improvement.

For how long have I used the solution?

I have been using Trellix Endpoint Security (ENS) for five years. I operate as a system integrator of the product in my company.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

My company caters to the needs of small, medium, and large-sized businesses.

How are customer service and support?

I rate the technical support a ten out of ten.

How was the initial setup?

The product's initial setup phase was straightforward.

The solution is deployed on the cloud and on an on-premises model.

The time required for the deployment of the product can vary, and it also depends on whether the company has been actively using the product.

What's my experience with pricing, setup cost, and licensing?

The price of the product is similar to the ones in the market that offer the same features.

What other advice do I have?

The product has improved its malware protection features since it provides a couple of features that no other solution does. The tool is helpful for multiple companies.

The tool streamlines the incident response process.

The most effective part of the product for threat prevention is related to the tool's rollback feature.

Trellix Endpoint Security (ENS) is like an antivirus tool, but it doesn't alone provide the rollback feature since it is something that is possible with Trellix Endpoint Detection and Response (EDR).

The tool does provide adaptive threat protection features.

I recommend the product to those who plan to use it.

I rate the tool a seven to eight out of ten.


    Telecommunications

Nice product

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
Minute logs allows to manage and troubleshooting issues at less time
What do you dislike about the product?
It consume some space but it's worthy. Really recommend
What problems is the product solving and how is that benefiting you?
Whenever we face issue we Checks logs and do analysis what is the root cause for the issue