Content Hub Professional
HubSpotReviews from AWS customer
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Amzing software - easy to use
What do you like best about the product?
I like having everything all in one place, it's really easy to use and navigate through the site to find what you need.
What do you dislike about the product?
There's not much to dislike at this point, I am still getting used to it. Everything seems to be where I need it to be. The hard part is fully customizing the navigation from our current navigation because it was completely custom before.
What problems is the product solving and how is that benefiting you?
HubSpot provides a plethora of benefits - it has solved our challenges to attract users with content and also be GDPR compliant. We are able to use HubSpot for marketing automation to get into contact with our clients and nurture our leads with easy-to-use lead nurturing and drip emails.
Recommendations to others considering the product:
Please try it
I love HubSpot
What do you like best about the product?
HubSpot is definitely easy to use and it is equally easy to add users with specific access. This is great if you have review processes like ours. The new email WYSIWYG is much simpler to use now and for that alone, I'd recommend this tool. My team especially likes the calendar view for scheduling Social posts. This, by itself, has allowed my team to plan and schedule social posts up to three months out. We could go further, but choose not to.
What do you dislike about the product?
If you have a lot of brands with corresponding websites and social channels, it is difficult to keep that all separate. HubSpot recently added subdomain functionality that is helping us with that, but it has not been extended yet to include social channels. I also wish we had the ability to tag items with multiple campaigns because occasionally I need to track two things (the brand associated and the event or promotion). Campaigns are one of the ways I use to distinguish between brands, especially with Social posts.
What problems is the product solving and how is that benefiting you?
HubSpot is super easy to use and their educational support makes it even better. They not only tell you how to accomplish a task, they also provide the 'why' for the task. It is a tool that I use all day, everyday and the social functionality is some of the best I've ever seen. I love being able to review all of the activity in one pane and even like comments or respond in that same pane. I wish that direct or private messages to our pages were accessible here, but I do get everything else. If you are looking for a marketing tool that includes all of the digital components for your marketing plan, this is it. You won't find a single platform that is as easy to use and incorporates so many of the things we do.
The fact that is easy to use allows team members of all levels to be active contributing participants without the fear of intimidation/
The fact that is easy to use allows team members of all levels to be active contributing participants without the fear of intimidation/
Recommend
What do you like best about the product?
It is a plaform that allows us to do multiple different functions in one place. ie. webpages, landing pages, emails, triggers, automation, contacts, list creation, I love their knowledge academy. Learning about social media, inbound marketing, etc is awesome.
What do you dislike about the product?
I dislike that many of the templates are extra costs.
What problems is the product solving and how is that benefiting you?
Mass marketing, target marketing, etc in emails is possible. It is nice to segment lists to hit a specific audience that is applicable to them. The inbound marketing tutorials are amazing.
Great landing spot for clients and our implementations team
What do you like best about the product?
I like that it's easy to set up and we can keep all our videos, charts, shared documents, etc. in one place. And we can customize it for each of our clients, which makes it feel so much more personal for them and their overall implementations experience. We use it strictly as a website builder so we can keep everything in one place for each of our projects/clients.
What do you dislike about the product?
We use this as a way to keep track of all our documents - I think we use it as an implementations tool only so we can be in the loop with our sales team, so it's not useful for us on a day to day.
What problems is the product solving and how is that benefiting you?
Cross-team collaboration, keeping all our departments connected and on the same page at the same time, document/video sharing
Recommendations to others considering the product:
We use it as a website builder tool for our implementations team. It's easy to use, simple and we love that we can customize it for both our own company as well as each individual client!
Use Hubspot for Everything -
What do you like best about the product?
I love that I can go to one place to do everything such as create automated campaigns, send email blasts, manage our website pages and create landing pages, design templates, create blog posts, promote on social media and more. Hubspot is the best marketing software, hands down. My company has posed the question about switching to a competitor of theirs in the past, and I told them I don't think there is another company out there that provides all that they do--our CMS is built right into Hubspot. We will be investing in Hubspot for quite some time.
What do you dislike about the product?
The only thing I can really say I dislike about Hubspot is that we are a very old customer--at first when they were newer, they really "held our hand" when new modules were introduced. Now, the system is so robust that I feel like it is hard to stay on top of all of the tools and how to use them. But it is also a good thing, because they are constantly expanding their capabilities as well.
What problems is the product solving and how is that benefiting you?
We are gaining a lot of traffic from improved organic search, we're converting more visits to leads as a result of hubspot training and best practices, and we are keeping our site as modern as possible with templates and resources they provide.
Recommendations to others considering the product:
Do it!!
HubSpot Overall Review
What do you like best about the product?
HubSpot makes it easy for Marketing to send out emails to multiple contacts but also makes it easy for Sales to follow up with leads and create new customers.
What do you dislike about the product?
I honestly have not found anything that I dislike about HubSpot. I would like more notification when a new feature is rolled out. Although it may not be a huge feature even the smallest ones affect sales on their day to day. Other than that I think HubSpot is doing a great job overall!
What problems is the product solving and how is that benefiting you?
Being able to see what customers are clicking on in emails and what web pages they are looking at on our website help us to determine what to continue using and what to improve on. We have noticed a lot of things that we were including in our emails were things that customers didn't care for and we were able to replace them or revamp them.
Recommendations to others considering the product:
If you have a division between your marketing and sales team HubSpot is for you! If you are finding a hard time getting leads or follow ups HubSpot is for you! If you want to track what your customers are looking at to better help them find what they need HubSpot is for you!
Their customer service is always there to help, they get back to you quickly with an answer or will get an answer for you quickly. They will change their platform to better suit your needs. It is meant to be used in different ways by different people. HubSpot makes it so that it works specifically for you and makes your day to day easier whether you are in Marketing or Sales.
Their customer service is always there to help, they get back to you quickly with an answer or will get an answer for you quickly. They will change their platform to better suit your needs. It is meant to be used in different ways by different people. HubSpot makes it so that it works specifically for you and makes your day to day easier whether you are in Marketing or Sales.
Great if you "Go All In"
What do you like best about the product?
Cohesion for every part of our Marketing and Sales process: from Website, to Automated Emails, CRM to Support.
What do you dislike about the product?
Confusing UI can take a lot of steps to do quick things.
What problems is the product solving and how is that benefiting you?
Has enabled us to sprinkle marketing automation into other parts of our business (such as support).
Bulky and Too tied into one system
What do you like best about the product?
Great Systemized platform if your team is specifically built for their platform.
What do you dislike about the product?
Being tied into their systemization as well as the amount of content needed to be successful
What problems is the product solving and how is that benefiting you?
We discontinued use as well as had several clients cancel
Recommendations to others considering the product:
be prepared to staff appropriately- large commitment
Hubspot - make the entire company aligned
What do you like best about the product?
Hubspot allows aligning sales and marketing departments. Also, it is also crucial to have different reports ready immediately.
What do you dislike about the product?
I am as an expert and certified user identified many small issues that are not developed. Being completed product, there are no still some features as admin rights to log in as any user or tracking chat events with Analytics (it could be done in a tricky way). However, they develop many features and that's why I love this tool.
What problems is the product solving and how is that benefiting you?
Sales and marketing alignment, marketing and sales reports, lead scoring, marketing automation, forms, pro segmentation, posting in socials , and many others.
Great Digital Marketing Tool For Any Team
What do you like best about the product?
Hubspot does it all. From digital automation to CRM to hosting landing pages - there's virtually nothing hubspot doesn't do. And they do it all very well. We're currently using hubspot mostly for digital automation and we have it integrated with salesforce (our current CRM). We can automate all of our campaigns from start to finish and build the workflow with ease. It's been a great tool for us because now we have the built in analytics to show us how we're doing too.
What do you dislike about the product?
The older style was a little clunky - they're doing much better since upgrade but there are still something ease of use issues when getting into templates.
What problems is the product solving and how is that benefiting you?
We solved multiple problems with hubspot - the biggest being that we didn't have a digital plan in order until we did! The best tool for us now is the analytics - numbers don't lie so I like that I can show the data trends and present them as facts and not just playing a guessing game based on verbal feedback.
Recommendations to others considering the product:
Great tool for any company and any size. Digital marketing is the way of the future and hubspot ticks all the boxes in delivering a well rounded package for any needs. Hubspot can easily compete with any other digital automation software out there and their training/support is second to none. It's an amazing product that launch your company into the realm of digital with an easy to use and very palatable sytem.
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