What do you like best about the product?

HubSpot makes it easy to create all of your content in one page - including landing pages, emails, forms, and social media posts. It is also great that there is a marketing and sales side for all of our team.

What do you dislike about the product?

It is hard to customize landing pages and emails without having a developer or experienced coder on the team.

What problems is the product solving and how is that benefiting you?

We are able to send out many emails and keep track of all of our inbound leads.

Recommendations to others considering the product:

HubSpot is great! I highly recommend using it to keep everything in one spot.

What do you like best about the product?

Hubspot is at the forefront of modular websites. I like that I can build a client a set of module and they can create hundreds of different types of pages.

What do you dislike about the product?

The UI is clunky and off mark. Quick controls are nested in drop downs, modules don't scope well, and modular ability is only one level deep.

What problems is the product solving and how is that benefiting you?

100% of my income comes from building websites for Hubspot customers. It's a premium product that I know well and because Hubspot is so agency centered I have almost no competition as a contractor. I never have to hunt for work. I just wish Hubspot would incorporate my people into their structure, I've retained so many clients for them but they aren't contracts so they don't matter.

Recommendations to others considering the product:

Hubspot has this amazing, game changing, platform. The problem is that someone decided that developer is a bad word and ran around replacing it with 'design' in the dictionary. Now you have a bunch of unqualified designers, marketers, and salesmen trying to build websites and getting frustrated. I have had this conversation with several of my clients and peers and we all agree that it is insulting and counter productive to discount our entire industry to convey ease of use. Especially when the ease of use is simply not their on a development level.

Also, the design tools user interface. When I am building a menu it adds an additions 2 seconds to each menu item to create and configure the link type from the dropdown. all that white space and you hide the quick action buttons behind an extra step. That describes much of the interface. There are so many amazing development products out there with state-of-the-art interfaces and you guys went with a gray blob. Yes, the organization and custom modules are an improvement but it feels like we traded one thing for another.

Lastly, My agency is a Hubspot partner, I have been fixing, upgrading, and adding to Hubspot's customers' websites for over 5 years, and I have been extremely active as an advisor in the community forum. I have dedicated a large chunk of my career to Hubspot. I have come to the conclusion that it means nothing to Hubspot that I do what I do. They want contract pushers and all of my clients are already customers. Still though, for my knowledge, dedication, experience, and the amount I give back to the community one would think that I would be regarded in some light however my experience, even with the consultants assigned to my account, is that they do not want to be bothered. I have complained about this to my channel rep, who told me a developers advocate was hired specifically for this reason. That was in March... I don't know who he is advocating for but it isn't me. Even if I could get some time to talk with him, he doesn't understand my business struggles he's just some young dev kid. He is only interested in making friends with the developers of contract pushing agencies. How does that help me? I get no outreach, I get no reward, I either get ignored or, in the case of onthebench, potentially taken advantage.

The future is online contractors. Developers matter. I LOVE Hubspot the software but if Hubspot the company can't see past the agency structure to really look at their customers needs then they are failing their customers. If you want to wipe an industry, something I use to define myself, off the planet you should make damn sure your product doesn't depend on the strength of the members of that industry in your community. My feelings towards this will never change however your competition is coming up and they are much more welcoming. Like many before and after me, you will soon find my offerings at someone else's camp. Keep your salesmen but lose the talent, not a very solid strategy.

What do you like best about the product?

I really enjoy the blog it provides great insight into content marketing.

What do you dislike about the product?

I don't dislike much about hubspot. I feel like they are headed in a good direction.

What problems is the product solving and how is that benefiting you?

B2B business marketing. Great for content marketing.

What do you like best about the product?

User-friendliness and the endless possibilities

What do you dislike about the product?

The training can be long but I understand the purpose of it.

What problems is the product solving and how is that benefiting you?

The optimization of website, landing pages, campaigns and email marketing.

What do you like best about the product?

I like that HubSpot offers a single platform for me to manage my website and landing pages, email automation, performance analytics, as well as our blog and social media. It offered us a platform to start our automation and website management as new marketers.

What do you dislike about the product?

The user interface is less than intuitive and recently HubSpot is pushing updates to add and remove features without notification to me as a user. This has caused tremendous issues with my marketing automation programs. For website management, the usability is poor. To access different features for one webpage, I may have to access up to four different drop-down areas as each function is siloed.

What problems is the product solving and how is that benefiting you?

The original business solution for HubSpot allowed the company to begin with marketing automation and social media. Today, we may have outgrown its capability.

What do you like best about the product?

So much to mention, but if I had to concise to two it would be the following:

1. Evolving platform. Never resting on past success and constantly creating technology responding to our agency needs for how dynamic consumerism has become.

2. Incredible Support. From our channel consultant (she rocks) to our Channel Manager (always find a way to help us on-board new clients at the business development level) the support is second to none.

What do you dislike about the product?

What makes HubSpot great is also it's biggest opportunity. The technology evolves SO MUCH that pricing/licensing is adjusted accordingly. This becomes a constant learning process and has to be constantly monitored in order to continue giving correct licensing/pricing information to our clients.

What problems is the product solving and how is that benefiting you?

All of our growth strategies are pillared on HubSpot technology - from content strategies to social media postings. HubSpot truly allows us to have a blended offering combining technology and human behavior.

What do you like best about the product?

Ease of setup and tracking, especially for email, as well as the ability to sort into folders. Easy access to support and articles which are well-written and helpful, along with generalized marketing advice from their content team through the blog.

What do you dislike about the product?

Laborious process for formatting landing pages, interface can be wonky and strange at times. Hard to write to the designs, have to create multiple templates for everything. Can't switch between email type.

What problems is the product solving and how is that benefiting you?

Helps to track metrics, create pages that don't need to be deleted and managed from our website or by a centralized web team, gives marketing control over how we are presenting ourselves and meeting goals.

Recommendations to others considering the product:

Check out the blog for some amazing marketing tips, in addition to general content about how to use. They have an amazing content team.

What do you like best about the product?

The first time I engaged with HubSpot I found that it was simple to navigate and easy to digest.
I have continued to rely on their support and insight and I will continue to consider their materials informative.

What do you dislike about the product?

It's really hard for me to pinpoint a dislike or problem with HubSpot.

What problems is the product solving and how is that benefiting you?

HubSpot is a valuable marketing resource for professionals and amateurs looking to learn through education portals and more. I have earned certification that has proven invaluable.

Recommendations to others considering the product:

Take it for a drive and you will see that there are so many ways that it can help you.

What do you like best about the product?

Comprehensive platform that we use to manage website, blogs, landing pages, forms, emails, social media, and more. Very intuitive to use - we had several non-technical people with no prior experience with this type of platform had no problem getting up and running. Syncs well with Salesforce (except for as I note below).

What do you dislike about the product?

This still baffles me, since this is primarily an email marketing platform. What is one of the most important metrics for email marketers? Bounces. And there is a big difference between a hard and a soft bounce. And HubSpot knows on the back end whether an email hard or soft bounced, and it will let you see that data in a list, but it won't let you access that data in a field. When I'm looking at a contact in Salesforce, I want to know if that contact has hard bounced, since that is a good indicator that he left the company or his email is wrong. But there is no way to get that information from HubSpot (except for a ridiculous workaround that involves exporting then importing lists).

What problems is the product solving and how is that benefiting you?

Easy CMS platform that let's us manage our website without the need for a developer. Same for building marketing emails.

What do you like best about the product?

Customer-centric, based on principals of Inbound marketing, more than just a software (an entire marketing philosophy)

What do you dislike about the product?

Forced subdomains, lack of control over basic site elements

What problems is the product solving and how is that benefiting you?

Understanding the basic principals behind Inbound marketing helps in implementing effective campaigns. I've realized that SEO and email are intrinsically Inbound channels. This Inbound perspective fits into the current narrative of where the marketing world is heading with data privacy, permission to contact, etc