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General flow is good, though customization would be valuable.
What do you like best about the product?
I like your optimization of general flow, an improvement in reading the documents, and the quality of the photos. I think you are moving in the right way to have a possibility to read data from other documents, like address reading. That will be useful. Removing bugs is also speeded up.
What do you dislike about the product?
I think there could be more options for customization, as every customer has their own needs. Options to add different screens or structures of the process, so it would be possible to create the flow that you need for the process.
What problems is the product solving and how is that benefiting you?
We have less manual work, as obviously incorrect sign-ups are rejected, and we don't need to deal with them, who presented paper instead of documents, or have other suspicious behavior. That is valuable, less cost on human resources as well.
                        
                            Great video-verification solution
What do you like best about the product?
The verification process is fully automated
What do you dislike about the product?
Sometimes the efficiency could be higher
What problems is the product solving and how is that benefiting you?
Verification of the customer's identity
                        
                            
                    
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