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20 reviews
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    Kenneth T.

Effortless Firewall Rule Management, No Drawbacks Yet

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
Easily translate business requirements into host firewall rules, avoiding setting up complicated rules at perimeter firewall
What do you dislike about the product?
There is nothing that I dislike regarding Illumio.
What problems is the product solving and how is that benefiting you?
The ransomware protection is effective, and it makes it easy to block unnecessary east-west traffic.


    Utkarsh Shakya

Have created granular security policies based on roles and application behavior

  • October 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main use case for Illumio is providing micro-segmentation where we don't want to segment the network based on IP addresses but rather segment them based on roles, applications, and environments. Everything that we do from the segmentation point of view is based on the label. Based on the label, we prepare the policies, and then we do the segmentation, which gives us a more granular approach and limits the attack surface from happening. Now the attack surface is limited, and this will happen if any attack occurs; we stop the lateral movement of the attack because we have segmented the environment.

I am managing a project where the client needs Illumio, and we are helping with their environment on the segmentation approach. They have many applications in their environment, and we support them by understanding the environment and applications they have. When we have the full inventory of their applications, we ask them to do the labeling in Illumio based on information such as how many applications they have, what labels we have to give them, and under what categorization those labels should be. For example, which application should be part of this location, this role, this environment, and this application. Based on that, we have created an approach to help our client onboard the applications, wherein we have many activities happening. For example, we review their traffic, conduct ring-fencing, and understand what traffic goes through. After a few days, we understand the required traffic, based on that we draft the policy, have the policy review session, and then finally enforce the application. All of this occurs alongside the process from the client end; they follow all the processes, and we handle the technical part before finally enforcing the application.

Illumio is deployed in the cloud environment in Azure.

What is most valuable?

The best feature that Illumio offers is that we can easily understand how to label the applications, how to install Illumio agent on the client machines, how to install the agent on the servers, and how to do the ring-fencing. The log analysis is very simple, and we can map the traffic very easily, such as the traffic view and map view. We have many views to do that, and then we have a topology environment where we can expand the topology and understand how we want to prepare our policy based on the requirement. These are some of the very good use cases that Illumio provides, which none of the other vendors can offer in such an easy and usable way.

The most important feature is the traffic review analysis, where we use the draft view and the reported view that helps us understand how the application interacts with other applications in the environment, and based on that, we are able to define the policies.

It has increased the business for the organization. We are creating business by supporting the client. The client is getting more security and is more confident in their network because they now have the micro-segmentation feature in their environment. This is new technology and that's how it helps the organization as a whole. The clients we support are benefited, and at the same time, we are making money out of it. This is definitely a good approach.

After implementing Illumio, there has been significant progress. Most of the app owners now understand what applications are communicating, how these applications interact with others, and we are more aware of which application is talking to what other servers and applications, and their roles. For instance, whether an application is talking to the DB server or an app server. We have a more granular understanding of the traffic view. Additionally, after implementing Illumio, there is greater segmentation, and fewer incidents are occurring. There have been times when an attack was halted from expanding laterally.

What needs improvement?

Illumio can be improved if we have more interactive sessions with the tech team. The support of Illumio can be better since it's a new tool, and people can explore it more. There could also be more examples of how the automations can be done using Illumio.

For how long have I used the solution?

I have been using Illumio for the last two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It is very good. We can expand it wherever we want. We can use it in container environments, install it on servers, and integrate machines in the environment. Scaling it to a large level is not an issue for us.

How are customer service and support?

Customer support is good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were about to experience Guardicore, but Guardicore was costly. Illumio is top in the market, and from a cost perspective, it is cheaper than Guardicore, so we chose that.

What was our ROI?

Time has definitely been saved.

What's my experience with pricing, setup cost, and licensing?

My experience was really good because I think it's not very expensive if we compare it with Guardicore. I believe that's a good product.

What other advice do I have?

I would advise others considering using Illumio to have a basic understanding of networking and some usage of protocols. They should be able to understand what TCP/IP is so they can look into the connections and understand what's happening. Some basic knowledge of networking is required before using Illumio, as well as the concept of micro-segmentation. We should have a proper purpose for using this tool.

I believe the additional thoughts for Illumio are that it's the best in the market. It will remain the best in the market if they continue working on addressing bugs and if customer support is helpful, friendly, and available all the time; I think nobody is going to lose Illumio at all.

We are the partner.

On a scale of 1-10, I rate Illumio a 10. It's best in Gartner. It's the top product in the market for micro-segmentation. The GUI is very simple, and I think there could be nothing better than this.


    Pharmaceuticals

Illumio is helping us achieve Zero Trust by enforcing least- privilege access our workloads.

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Illumio is a key technology in our journey to zero trust by enforcing least-privilege across our workloads.

The dynamic laelling means we can deploy micro-segmentation quickly and at scale.

By implementing Selective Enforcement as a first phase we can achieve an initial level of segmentation quickly across our assets.

The move to a Unified console where one can have visibility and enforcement of policies across both on-premise adnd cloud assets.

By leveraging the Illumio API we have a robust integration with many internal systems for automation including our CMDB, IP Management tools, virtualization platform and directory services.
What do you dislike about the product?
High utilization of Memory on some servers by the Illumio agent.

Some issues with performance of the SaaS console although this seems to have been improved since moving to a dedicated instance.

Some issues experienced with the visualization of logs in explorer.

Would like to see a clearer schedule on our move to the Unified console.
What problems is the product solving and how is that benefiting you?
Illumio is a key technology in our journey to zero trust by enforcing least-privilege across our on-premise workloads including both endpoints and servers. This is a key project within the company's Cyber Security Program.


    Alark Singh

Visual traffic interface aids in network micro-segmentation while a streamlined update option enhances process efficiency

  • December 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using Illumio for network micro-segmentation to ensure that all applications comply with Dora compliance. This is an essential part of our infrastructure to ensure security and proper network segmentation.

What is most valuable?

The strongest aspect of Illumio is the visual traffic interface, which allows us to see all traffic that communicates with our servers and allied companies. We can write rules that can be embedded into the IP table, making it easy to handle.

Illumio enables us to see network flows, traffic sources, and destinations. The policy generation and enforcement capabilities are valuable, allowing for selective enforcement. Illumio helps in audit purposes by saving data and showing blocked traffic, ensuring no outside traffic is allowed.

What needs improvement?

There should be an option to upgrade from the console to the latest version instead of performing manual upgrades. This would be more helpful to streamline processes.

For how long have I used the solution?

I have been using Illumio for more than four years.

What do I think about the stability of the solution?

Illumio is a stable solution with no glitches or bugs reported, making it a reliable product for us.

What do I think about the scalability of the solution?

Currently, we are working with an on-premises setup however, we plan to scale to cloud with Illumio's new product offerings.

How are customer service and support?

Customer support is excellent. Even if we raise an issue on non-working days like Saturdays or Sundays, we receive prompt responses.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation process is straightforward and does not require much time, however, finding server owners and explaining the process takes more time.

What about the implementation team?

We have professional support from Illumio and guidance for troubleshooting or implementation needs.

What was our ROI?

I cannot provide detailed information on ROI as it is handled by upper management. However, Illumio is known to be the cheapest solution among the security solutions we evaluated.

What's my experience with pricing, setup cost, and licensing?

I do not have specific knowledge about pricing details as it is handled by upper management. I know that Illumio is the cheapest solution in the security area.

What other advice do I have?

For the overall product, I would rate Illumio eight out of ten points.

My advice is to consider Illumio as a strong option for visual traffic interface and network micro-segmentation needs.


    reviewer2596512

Gathers critical insights with valuable dependency mapping

  • December 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

We were sales partners with Illumio, so we didn't implement Illumio on our infrastructure. Rather, we sold Illumio.

What is most valuable?

The dependency map is most valuable aspect.

What needs improvement?

I need some further comparisons to point out the weaknesses. That's why I'm looking for comparisons with other products.

For how long have I used the solution?

I have not had the chance to experiment deeply with it.

How are customer service and support?

From my experience, they are very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Illumio was my first micro-segmentation partner.

Which other solutions did I evaluate?

I am trying to do some technical evaluations between Gandicore and other vendors, yet not any other vendors are being considered.

What other advice do I have?

I would recommend Illumio to all sizes of companies. Even though the whole micro-segmentation movement is pretty new in my region, I would rate Illumio about eight out of ten.


    Vincent TOH

Offers real-time application dependency mapping that is useful

  • August 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company to protect our environment and servers.

How has it helped my organization?

Illumio is the first new solution in our company's environment, but we need time to see the improvements from its use in our company. For three years, the tool was used by a different customer of our company, but recently, a new customer has been using it, and we have started to see improvements in their environment from the use of the product.

What is most valuable?

The most valuable features of the solution are the maps and the security build it offers. The tool helps with my company's security posture.

What needs improvement?

The log collection part needs improvement, and the tool should offer more details about the logs. We need more details on areas where there is an error or a traffic blockage. I would like the tool to offer a more detailed view.

For how long have I used the solution?

I have been using Illumio for three years. I am a customer of Illumio.

How was the initial setup?

The product's initial setup phase is not difficult. We are using a cloud version of the tool. Picking up the PC for the setup was difficult because Illumio's service provider took care of it. In our company, we only installed the tool on our devices, so it wasn't much of a difficult process. On a scale of one to ten, one is difficult, and ten is easy, I rate the setup phase as nine.

I didn't deploy Illumio. My company uses the cloud version of the tool. I created my account and paired my device, which was all that was required.

What other advice do I have?

Illumio's real-time application dependency mapping has impacted our company's security operations, and it is very useful because, as I said, it has helped us build our security policy.

The number of people required for the deployment of the tool depends on the environment where it is used. For me, only one or two people are required to maintain the tool. Only if the issue is important will we need Illumio's support.

I rate the tool an eight out of ten.


    Shikhar G.

Finest security service provider!!

  • January 18, 2024
  • Review provided by G2

What do you like best about the product?
One of the best feature of Illumio is Database security and protection from malware threats in case of data loss, using continuous security analysis and auditing
What do you dislike about the product?
Apart from the high cost, I feel its integration in the current secuirty system is a bit time taking and difficult.
What problems is the product solving and how is that benefiting you?
Data security was our main requirement and Illumio is helping me do just that.


    Abhishek D.

Illumio helps secure your network like a pro.

  • October 27, 2023
  • Review provided by G2

What do you like best about the product?
What I like best about Illumio is its ability to provide strong security by segmenting and controlling network traffic.
It's easy to implement and configure.
What do you dislike about the product?
Although it an amazing tool, the only thing I dislike is its high cost.
What problems is the product solving and how is that benefiting you?
With Illumio we are able to tag network rules with the respective apps which helps us to closely monitor the network traffic for each app separately.


    MICHEL RACT-MUGNEROT

Pprevents attackers or threats from spreading or moving laterally

  • October 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

The use cases were centered on microservices within the context of BNP Paribas. This was primarily due to the adoption of microservices and the hybrid cloud environment. The goal was to establish precise control over external network connections.

What is most valuable?

The feature that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging policies, which can be complex to devise. It's a matter that requires careful consideration and stakeholder involvement before implementing such policies.

What needs improvement?

Some of the features that can be improved is offer additional guidance on creating an effective and risk-free tagging policy would be highly beneficial.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

I have not worked with the solution directly, so I can’t comment on this aspect.

What do I think about the scalability of the solution?

It scales effectively. To the best of my knowledge, we did not face any problems, despite having a large installation base. We did not encounter issues while expanding the project.

How was the initial setup?

The deployment itself was quite straightforward. It took at least one year.

What other advice do I have?

I would recommend this solution and rate it 9 out of 10.


    Henal S.

Secured my businesses from all kind cyber threats

  • September 05, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful feature in Illumio is Database security and data loss protection from malware threats with the help of security auditing and security analysis
What do you dislike about the product?
I like the user friendly interface of Illumio software which easy to use for my entire team. There are no dislikes from my side as Illumio team is supportive in solving all the doubts
What problems is the product solving and how is that benefiting you?
Illumio has solved the problem of user analytics and security analytics by implementing real time user monitoring,network monitoring configuration monitoring to safeguard from data loss