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Reviews from AWS customer

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2,470 reviews
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External reviews are not included in the AWS star rating for the product.


    Retail

Excellent Product and Support!

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack Live has been an invaluable tool that we've utilized across our organization and within our workflows. Having access to a vast array of devices, browsers, and versions has never been easier. You have access to all of the browsers debugging capabilities as well as the option to tunnel traffic so that you can perform testing on local or internal environments during software development. Whenever any sort of issue or questions have arised, the support team has always been able to respond quickly and help us with a solution.
What do you dislike about the product?
While myself and team love the product, I think one of the main issues are with latency when interacting with the remote devices/browsers. While it has gotten significantly better over the years, it's still something that we experience.
What problems is the product solving and how is that benefiting you?
Browserstack gives us the ability to test (manually & automated) across a vast array of browsers and devices which we wouldn't realistically be able to secure nor maintain.


    Satyajit B.

A one click solution for Web Testing Needs

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It provides smooth and efficient browser testing experience.
A real device simulation experience for responsive and other testing needs
What do you dislike about the product?
Not cost effective when it actually comes under industry level implementation
What problems is the product solving and how is that benefiting you?
Helps me to test my website easily


    Insurance

It's a very good platform

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It's a very good platform. Everyone should use it.
What do you dislike about the product?
There is nothing such I found. There is nothing such I found.
What problems is the product solving and how is that benefiting you?
Browser stack mainly solves the problem of cross-browser and cross-device testing.


    Pharmaceuticals

An essential tool for our QA and testing workflows

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It has a wide coverage of real devices and browsers.

Its easy setup and use

Saves significant time and costs compared to managing test devices internally using existing methodologies
What do you dislike about the product?
Really expensive compared to other Saas we use and buy
What problems is the product solving and how is that benefiting you?
Helping us to accelerate testing on multiple devices and Operating systems and also around accessibility testing that is a long process


    Leisure, Travel & Tourism

Good Tool for Reliable Cross-Browser Testing

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
As a senior engineer, I appreciate how BrowserStack makes cross-browser and cross-device testing easier. We don’t have to manage our own device lab. The coverage is excellent. I can launch real devices and browsers in seconds. It works well with automation frameworks like Selenium and Cypress, which makes it simple to add regression tests to CI/CD pipelines. Live debugging tools, network simulation, and geolocation testing help a lot in reproducing issues that depend on specific environments. Ease of Implementation is also good.
What do you dislike about the product?
Sometimes, sessions can be slow on older devices or when running multiple tests at once. Test execution limits on lower-tier plans can also limit scaling for larger QA efforts. The documentation could provide more detail in some areas, especially with complex automation setups.
What problems is the product solving and how is that benefiting you?
BrowserStack allows me to verify code across many browsers and mobile environments quickly. This ensures that features work the same way and that users have a consistent experience. It has greatly reduced the number of cross-browser bugs that make it to production and has lessened the time spent on manual device testing. Overall, it has become an essential part of our release process.


    Ray v.

BrowserStack simplifies the QA process

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
The ease of being able to test my builds on different browsers and devices when I build web pages.
What do you dislike about the product?
The slowing load times when loading up a URL to test.
What problems is the product solving and how is that benefiting you?
When I build webpages (which is a lot) I need to do testing on each page and how it acts on mobile and other devices, BrowesrStack help massively in achieving this all in 1 space. I can select various devices to test the page on and even different versions of windows / Mac.


    Chirag T.

Review to browserStack UI, usage and service.

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about BrowserStack is its ability to quickly test my apps on real devices without needing to set up anything locally. It saves time and ensures compatibility easily.
What do you dislike about the product?
Sometimes it is bit slow in generating test reports. Also for some devices, it fails to provide real time screen recording within that ongoing session.
What problems is the product solving and how is that benefiting you?
BrowserStack solves device testing challenges, helping me test faster on multiple android/ios versions with multiple devices and ensure consistent performance everywhere.


    Uzair N.

Best for checking the web app resposinveness in different devices

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
I love how BrowserStack lets me instantly test my web app on multiple real devices and browsers without setting up anything. It’s fast, accurate, and makes cross-device testing effortless.I have used it when i was working on a project that was working fine for other devices and not for mac mini. On that time it saves my time.
What do you dislike about the product?
The price of browserstack is little bit higher but it is ok if the free version can have more time limit.
What problems is the product solving and how is that benefiting you?
"BrowserStack solves the hassle of setting up multiple devices and browsers for testing. I can quickly check my web app’s responsiveness, compatibility, and performance across different environments, which saves me time, reduces guesswork, and ensures a better user experience for all visitors.


    Computer Software

Easy testing on any device

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Testing my web projects on specific devices when customers notify us of bugs is perfect. Switching between devices or browsers makes it easy to find bugs related to os or browser versions.
What do you dislike about the product?
Some devices have a slow startup time from time to time.
What problems is the product solving and how is that benefiting you?
Testing our website designs on a wide range of devices and finding browser or devicexspecific bugs. Without browserstack we would the customers device for debugging.


    Raj B.

Browser Stack is excellent application to test your application like real device

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
All Browser and device versions availability
What do you dislike about the product?
Sometimes, slow loading times – especially on real devices or when connecting from certain regions.
What problems is the product solving and how is that benefiting you?
Application testing for different vesrions like real devices