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Reviews from AWS customer

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3,127 reviews
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    Vasanthi V.

Cross-Browser Testing Made Easy, with Real Devices and Automation

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
That you can do cross browser testing, responsiveness on real devices, automated tests as well relentlessly.
What do you dislike about the product?
Automated tests feature can be improved.
What problems is the product solving and how is that benefiting you?
Cross browser, responsiveness is something we use on a daily basis for testing front end and BrowserStack absolutely benefits on this forte.


    Rohit Y.

Efficient Automation Testing with Easy Cloud Setup

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack's cloud-based testing approach. It allows me to record and execute tests without a heavy setup. It saves significant regression time in execution, making it valuable for both web and mobile automation testing.
What do you dislike about the product?
Their mobile plan should be included in the default web testing plan.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for web and mobile automation, which saves significant regression time in execution. Its cloud-based testing allows me to record and execute tests without heavy setup.


    Computer Software

Easy, Reliable Live Device Testing

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
live device testing can be done easily and in proper way.
What do you dislike about the product?
It is slow sometimes and also license issue.
What problems is the product solving and how is that benefiting you?
live testing.


    Madeline F.

Comprehensive Device Testing with BrowserStack

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack has every possible device that our users use, making the offerings really comprehensive. It's great for seeing how screens look on different simulated device sizes, helping me ensure that designs aren't hanging off the edge of screens or that words aren't scrunched.
What do you dislike about the product?
Sometimes the simulators are a little laggy.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to check screen designs on different devices, ensuring designs aren't hanging off edges and text isn't scrunched.


    Computer Software

Easy Multi-Device Switching for Web App Testing

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to switch quickly between multiple devices when testing web applications.
What do you dislike about the product?
I’m not a big fan of BrowserStack Local.
What problems is the product solving and how is that benefiting you?
Browserstack allows me to test across multiple devices without needing to purchase them myself.


    Tom E.

A Cost-Effective Solution for Multi-Device Testing

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for testing front ends on mobile and accessibility, and I really appreciate being able to use many remote devices like iPads and Samsung phones that I don't have access to physically. The interactive remote devices are my favorite feature, and they save me from having to spend thousands on physical devices.
What do you dislike about the product?
Nothing that I can think of!
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test on many devices I don't own, like iPads and Samsung phones, saving me thousands on physical devices.


    Jacob S.

Great Device Coverage, but Needs Better Dev Tools

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like how simple it is to grab a device that was reported to have an issue and try and reproduce it. Lots of bugs happen on specific devices or specific OS versions, and because we remote work, we can't possibly own all those devices at every developer's house. BrowserStack allows us to fill that gap when reproducing and testing bugs.
What do you dislike about the product?
The biggest hurdle that I run into is the browser developer tools suck. They don't work half the time, or they freeze or exhibit all kinds of janky behavior. Because it's often critical to diagnosing the issue, when it doesn't work, your application goes from helpful to just a waste of time in a half second. The other is sometimes you don't have the combination device the customer has, and in those cases, you also aren't useful. Lastly, the speed of getting into your device is slow when doing work fast with AI. It's much slower than just opening my Dev Tools locally and going, but sometimes it's necessary. Then as I am generating code, my session gets logged out, and having to re-get a device and re-login to my stuff and get back to where I was is a pain. If it could remember logged-in sessions between sessions, that would be very helpful, and if it could be part of my Chrome as an extension or something so it's already one click in my workflow.
What problems is the product solving and how is that benefiting you?
BrowserStack lets me recreate and solve bugs on devices I don't own, filling the gap in remote work testing.


    Quincy H.

BrowserStack Drastically Improved My Job Insights

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Browser stack drastically improved the insights in my job.
What do you dislike about the product?
It took me a while to figure out how to get everything set up.
What problems is the product solving and how is that benefiting you?
Browser stack is helping my identfiy bugs in our ux


    ron o.

Easy to Implement and Configure, but Pricing and Runner Limits Hold Us Back

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Easy to implement and configure the software
What do you dislike about the product?
The license is too expensive for us and we need more parallel runners
What problems is the product solving and how is that benefiting you?
I use many browsers


    Apoorva U.

Seamless Multi-Browser Testing with Robust Automation

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I really love the multi-browser capabilities of BrowserStack. We can almost test on any device, be it Android or Safari. I also like using the automate feature in our automation scripts, which allows us to execute on BrowserStack and provides us with detailed videos. This has really expedited our work, helping us keep track of our automation scripts in the cloud, ensuring that we don't lose the reporting part and are able to expedite parallel execution. The initial setup was quite easy, and we were able to do it in a very less amount of time.
What do you dislike about the product?
Some of the URLs are behind the firewall, so we have to use the BrowserStack local testing. That is one limitation we have seen, but we could overcome it using the local testing.
What problems is the product solving and how is that benefiting you?
BrowserStack helps us perform visual testing on over 50+pages across different browsers on the cloud, expediting execution for our 50 plus clients and keeping execution details intact.