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Reviews from AWS customer

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2,631 reviews
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External reviews are not included in the AWS star rating for the product.


    Dixit K.

Testers tool to test the Software on multiple browsers and devices.

  • September 20, 2025
  • Review provided by G2

What do you like best about the product?
I like about the BrowserStack is easy to use and lets me test websites and apps on multiple browsers and devices without complex local setups. Live testing and screenshots work smoothly, and automated tests run reliably. The platform has a wide range of browsers and devices, which makes it convenient for comprehensive testing.
I use it every day for both manual and automated testing. Integration with our CI/CD pipeline is straightforward, and the number of features covers most real-world testing needs. Customer support is responsive when I face issues, and the platform’s interface is simple enough for quick navigation.
Interface is simple and accessible.
Implementation is moderate, initial setup is smooth with CI/CD integration.
Customer Support is responsive and helpful for troubleshooting.
Use daily for manual and automated tests.
What do you dislike about the product?
Some devices load slowly on weaker internet connections. Advanced device settings are limited, which restricts testing certain scenarios. Automated tests occasionally fail due to timing differences with remote devices, requiring reruns.
What problems is the product solving and how is that benefiting you?
BrowserStack helps my team test websites and applications on a wide variety of devices and browsers without needing to set up and maintain physical devices or complex virtual environments locally. It solves the problem of device and browser fragmentation by giving immediate access to real devices and multiple OS/browser combinations. This reduces the time we spend reproducing bugs, ensures that our releases are consistent across platforms, and decreases post-release issues. Automated testing across browsers allows us to run multiple tests simultaneously, saving hours compared to manual testing. The ability to take screenshots and record sessions helps communicate issues clearly with developers, reducing misunderstandings and rework.


    Verified User in Information Technology and Services

My experience upon using BrowserStack

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack makes it incredibly easy to test websites and applications across a wide variety of real devices and browsers without needing to maintain an in-house device lab. The platform is intuitive, integrates well with CI/CD pipelines, and saves a significant amount of time for QA and development teams. I particularly like the live testing feature and the ability to debug quickly in real-time.
What do you dislike about the product?
While the platform is powerful, performance can sometimes feel a bit slower compared to local testing, especially when testing on older devices or during peak usage hours.
What problems is the product solving and how is that benefiting you?
BrowserStack helps us overcome the challenge of testing across different devices, operating systems, and browsers without the need to maintain physical hardware. It has streamlined our QA process, reduced testing time, and improved coverage for both web and mobile applications. This ensures a more consistent user experience for our end customers


    Sunilkumar B.

Good Support, but Complex Setup and Lacks Security Testing

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I find the UI of BrowserStack very appealing and easy to navigate. The support team is active and energetic, providing quick responses and helpful demos for any issues or solutions I encounter. Additionally, the performance of BrowserStack is impressive, particularly in terms of processing time.
What do you dislike about the product?
I found the setup process for BrowserStack to be challenging. Uploading the mobile build and obtaining the app ID was particularly difficult. Additionally, I realized that to get the app ID necessary for mobile testing, I need to subscribe to the process tech automation, which isn't ideal. Furthermore, I believe that security testing is a crucial area where BrowserStack is lacking and should be incorporated into the platform.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for mobile testing, which helps identify elements on iOS and Android easily and execute scenarios on various devices efficiently.


    E-Learning

Awesome, Mind blowing

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
The way the progress has been made on AI front to leverage it for testing
What do you dislike about the product?
Nothing as such , Costing is bit high though
What problems is the product solving and how is that benefiting you?
We used it for mobile testing and it was good.


    Information Technology and Services

the best webinar ever

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
it offers the best ai tool for tester. browserstack is the best
What do you dislike about the product?
i dont dislike any browserstack features. it helps me with my work at all. no negative comments
What problems is the product solving and how is that benefiting you?
giving me ai testing tools and mobile phones simulators


    indumeet s.

Browser Stack Review

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Browser Stack offers a robust Testing Infrastructure, Very handy, and supports multiple devices, which made my cross-browser tests way easier and significantly made my work easier and faster. Switching to multiple devices is easier and develops nearly the same results as a real device.
What do you dislike about the product?
I found the local testing feature a bit Unreliable for me as connectivity has been troublesome, which could be a case with my organisation's infrastructure too.
Furthermore, A Slight impact on the interface responsiveness can also be observed, but to me, that is not critical.
What problems is the product solving and how is that benefiting you?
I am primarily using it for daily cross-browser testing as a developer. It helps me to test all my components and their behavior across multiple devices and different settings. This capability proves to be enhancing my productivity, saving my time, and efficiently helping me cover the edge cases early.


    Shilpa R.

Good tool to adopt especially for mobile testing

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Ability to test multiple real cloud devices simultaneously on a run time. It offers mobile testing on live, various versions, platforms, multiple devices, reliable for cross platform testing
What do you dislike about the product?
Looking to explore more AI testing features for mobile
What problems is the product solving and how is that benefiting you?
Mobile app testing


    Gaurav K.

Testing made easy, even for non tech users

  • September 13, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how simple it is to switch between devices and browsers as needed. Because I don't have to set up testing settings myself, it saves me a ton of time. This gives clear ideas on what browsers and which console errors are actually creating the problem which the build is in UAT stage.
What do you dislike about the product?
Test sessions can occasionally be a little slower than when they are run locally, particularly for more complicated builds. Additionally, some older browsers or less popular devices may not always be available, and the price may be a bit high for smaller teams. Even so, it's far more practical than doing everything ourselves.
What problems is the product solving and how is that benefiting you?
BrowserStack makes it simple to test across a variety of browsers, operating systems, and devices. It helps us ensure that our apps are usable by all users, reduces setup time, and enables us to release quicker and with full security support and reliability.

More over the multi team user setup gives more team space to check the build directly and report bugs quickly before getting into prodcution environment


    Marketing and Advertising

No More Switching Devices or Browsers—Testing Made Easy

  • September 12, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is extremely easy to implement and use — no complicated setup is required, and the clean UI makes it simple to get started right away. I use it frequently since it’s always available online, and it saves me the trouble of switching between real devices and browsers.

The number of features is impressive, with access to many devices, OS versions, and browsers, all delivering a native OS experience. Integration is seamless, and I’ve even tested JavaScript redirections across environments without issues. This flexibility demonstrates the wide range of use cases that BrowserStack can cover.
What do you dislike about the product?
I haven’t run into major problems, but a few things stand out. Test sessions can sometimes feel slower compared to real devices, which is expected with cloud-based platforms. While integrations are smooth, some advanced features may require a bit of time to explore fully. Pricing could also be a consideration for smaller teams, though the overall value makes it worthwhile.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me test across different devices, browsers, and iOS versions without needing to physically switch between them. This saves a lot of time, effort, and cost, while ensuring that my projects work consistently across environments. It turned what used to be a manual, device-heavy process into something I can do quickly and reliably online.


    Virat G.

Best testing tool I came across

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
It has become an ecosystem for testinng, you can test almost everything and anything. customer support queries are routed correctly, on time assistance is of great help
What do you dislike about the product?
very few people know about it. Overall a great tool
What problems is the product solving and how is that benefiting you?
Test case generation using AI and testing manual and automated workflows