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3,127 reviews
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    Anushree R.

Easy Setup, Reliable Cross-Browser Testing, and Responsive Support

  • March 18, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about BrowserStack is how easy it is to use, even for someone who’s not deeply technical. The setup is quick, so the ease of implementation really stands out, you can start testing without spending much time on configuration. I also appreciate their customer support, whenever I had issues, the response was helpful and fairly quick.
And I use it quite frequently in my testing work, and it’s reliable across different browsers and devices. It also offers a good number of features without feeling overwhelming. Another plus is the ease of integration with other tools, which makes it fit smoothly into existing workflows.
What do you dislike about the product?
One thing I don’t like about BrowserStack is that it can feel a bit slow at times, especially when running tests on real devices.
What problems is the product solving and how is that benefiting you?
It mainly solves the problem of testing applications across different browsers, devices, and operating systems without needing to maintain your own physical device lab.
It also helps in catching compatibility issues early. Since I can test on many real devices and browsers, I’m able to identify bugs before release, which reduces production issues and improves overall product quality.


    Rohit K.

Effortless Testing Across Real Devices and Browsers

  • March 18, 2026
  • Review provided by G2

What do you like best about the product?
BrowserStack is its ability to test applications across a wide range of real devices and browsers without needing physical hardware
What do you dislike about the product?
BrowserStack is that it can sometimes feel slow or laggy, especially when testing on real devices
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of testing applications across multiple browsers, devices, and operating systems without needing to maintain physical hardware or complex infrastructure


    Rajat S.

Real Device Testing with Instant Access to New Releases

  • March 18, 2026
  • Review provided by G2

What do you like best about the product?
1. real devices and real testing
2. All the new devices are available instantly on release to the market.
3. Legacy/old devices are also available if anyone wishes to test on them.
4. Multi device testing is also supported.
5. Ability to test on multi browsers, all famous browser support is available.
What do you dislike about the product?
1. Sometimes there is a slight lag especially with local testing which utilizes the existing VPN connection on your machine.
What problems is the product solving and how is that benefiting you?
It is solving the major problem on not worrying about the devices on which we are to perform the testing. And as browserstack is providing the real devices, we dont have to use any of the emulaters.


    Ojeniyi G.

Accurate Real Device Testing with Easy Setup

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for real device testing, which helps solve the problem of inconsistent user experience. I really like the accuracy of real device testing, and it enhances performance testing by enabling early detection, which reduces debugging complexity. The automation feature is highly valuable to me, allowing parallel testing and facilitating automated browsing across all servers. I also find the real device coverage useful. The initial setup of BrowserStack was easy, allowing us to start testing immediately.
What do you dislike about the product?
I'm not thrilled with BrowserStack's debugging limitations. I also feel like it could use deeper dev tools integration. On top of that, there's limited device coverage, which isn't ideal for testing across a broader range of devices.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for real device testing to solve the problem of inconsistent user experience. The accuracy and performance testing allow early detection, reducing debugging complexity. Automation and enabling parallel testing make my workflow efficient.


    George O.

Essential for Cross-Platform UI/UX Testing

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack in my UI/UX design field to check how my work looks on real devices like the iPhone, even though I'm using Android. It's amazing for designing cross-platform screens, ensuring they work on both iPhone and Android. I really appreciate how BrowserStack lets me catch layout or button breaks instantly, providing peace of mind by testing on real devices, which I can find easily. The Responsive Testing feature is essential for confirming my cross-platform design techniques. I find the Real Device Cloud particularly invaluable, as it turns my design goals into a reality with accuracy. I would highly recommend BrowserStack for anyone serious about UI/UX work, giving it a 9/10 for ensuring proper testing on real devices.
What do you dislike about the product?
None for now
What problems is the product solving and how is that benefiting you?
I use BrowserStack to check my designs on real devices, ensuring cross-platform functionality by quickly catching layout issues without stress. The Real Device Cloud and Responsive Testing enhance accuracy, giving me peace of mind.


    Oluwatimilehin A.

Effortless Cross-Browser Testing, Minor Speed Hiccups

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
I mainly use BrowserStack for testing websites across different browsers and real mobile devices during client projects. For example, while working on an e-commerce site, I used it to check how the layout behaves on Chrome, Safari, and Edge, as well as on iOS and Android devices.
It helps me catch issues like flexbox misalignment, spacing problems on smaller screens, and hover interactions that behave differently across browsers. I especially like the Live testing feature because I can quickly switch between devices without owning them physically.
Overall, it saves time and makes debugging much easier during development.
What do you dislike about the product?
One downside I’ve noticed is that the speed can sometimes be slow, especially during peak hours. Loading devices or switching sessions may take longer than expected, which can interrupt workflow slightly.
What problems is the product solving and how is that benefiting you?
One major problem BrowserStack solves for me is not having access to multiple devices and browsers during my development only, Before i started using it i had to rely on my laptop and guess how a website would behave on safari or on SamSung Internet by switching through devices which do stress me out big time. Now that i use BrowserStack almost every time i'm working on any project, especially during the testing phase, it's easy to use and i don't need much setup to get started. The same example i use earlier where i use it for testing the e commerce website i build for a client, i was able to switch between devices quickly and identify the issue but before i had to break different devices together, i even had to use my friend old Tecno so check


    Kathleen C.

Versatile Device Testing, User-Friendly Setup

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate that there's so many devices available on BrowserStack for testing, including both Android and Apple devices. This is really crucial for us since all of our clients use different types of tablets, with some having older or newer versions, and some using Apple while others use Android. This capability to test on specific devices helps us reproduce and pinpoint issues that may occur only on certain devices. Additionally, the initial setup was really easy, allowing me to manage users without hassle.
What do you dislike about the product?
I think when my team first started, there were just so many options to choose from as far as testing. They had to reach out to me to find out, like, what option they actually chose to test. Like, there's just different avenues available, so there was just some confusion there. Maybe there's just a little more streamlined on the main page.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to reproduce bugs on specific devices, helping us address performance lags and non-working functionalities. Its device variety lets us test across client-used tablets, both old and new, ensuring issue reproduction isn't device-limited.


    Manjunath N.

Multi-Device Access, but Customer Support Needs Major Improvement

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
different device availability across android and ios
What do you dislike about the product?
Customer support is became worst in recent days
What problems is the product solving and how is that benefiting you?
Its really disappointing nowadays in terms of solving any issues faced by us


    Calley L.

A Vital Tool for Comprehensive Browser Testing

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack because it has a good variety of devices, and I can really see how the experience is on those native devices. The initial setup was very easy, and it's been a great tool for us.
What do you dislike about the product?
I think easier access to the development tools and maybe some options for automated testing would be nice. I would really like to dive into that more.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to troubleshoot client-reported website issues on browsers or devices I don't have, like Microsoft Edge or Android. It offers a variety of devices to test and see the user experience on native devices.


    Shivendu T.

BrowserStack Makes Day-to-Day QA Easier with Great Device Coverage

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
Browserstack test management, LCA and App live is something which helps a lot in day-to-day QA tasks.

Wast support of devices helps in covering device versions on both iOS and Android
What do you dislike about the product?
I would like to use LCA for mobile app automation, which is not yet available with all the capabilities.
Waiting for the major release.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing applications across multiple real devices, browsers, and OS combinations without maintaining physical infrastructure. It helps me ensure better test coverage, faster debugging, and improved product quality with minimal setup.