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3,285 reviews
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    Tim S.

Streamlines Testing, But Pricing Could Be Friendlier

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like how BrowserStack helps me test across multiple devices without having to supply my team with all of these devices, making it quicker to onboard and offboard team members. One of my favorite features is Percy, which allows for easy screenshots and direct testing across my entire app. The ease of access simplifies my workflows and processes, saving time for my team. I appreciate that I don't have to buy licenses, which makes everything quicker and faster. The ability to automate workflows and integrate with my CICD pipelines is also a huge plus, as it eliminates the worry about manual processes. Setup was easy and straightforward and everyone is familiar with how to use it, so there are no blockers.
What do you dislike about the product?
Cost can be high when I'm constantly onboarding and offboarding. Really don't like the per seat payment. I prefer usage-based cost rather than seat-based cost because I'm constantly rolling people on and off throughout the life cycle of various projects. And that makes it difficult to manage.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me test on multiple devices without supplying them to my team, simplifying workflows and speeding processes. I love its Percy feature for screenshots and direct testing, making integration with CI/CD pipelines smooth and reducing manual workflows.


    Sarav T.

Streamlined Testing with Handy Cloud Features

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I really find the reporting purpose helpful. The ability to use devices in the cloud is very helpful for mobile application testing. I like the integration with the CICD pipeline and the mobile simulators that are already available. No-code automation is a great feature of BrowserStack. I appreciate the easy maintainability and scalability, along with many inbuilt features like automation and CICD integration, which are helpful.
What do you dislike about the product?
The integration with Jira is not quite so well. So if I want to raise a bug, I have to raise it in Jira and link it back to BrowserStack, which is more manual. Rather, BrowserStack should be able to integrate directly with Jira. And that can be improved.
What problems is the product solving and how is that benefiting you?
BrowserStack's cloud devices simplify our mobile app tests, eliminating the need for physical devices. The reporting feature is very helpful.


    Demian L.

Effective Visual QA Tool with Dual Device Functionality

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for Visual QA on Android and iOS. It helps me see the app and screenshot each screen for comparison with Figma mockups. I like the dual device functionality and easy screenshot feature because they expedite my work.
What do you dislike about the product?
It doesn't have a spot commentary feature, so I need to screenshot, then bring to Figma to point out visual defects. Also, it would be better if the dual screen could be used with Android on one side and iOS on the other.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for Visual QA on Android and iOS, which helps me see the app, screenshot each screen, and compare with Figma mockups. The dual device and easy screenshot features expedite my work.


    Rajesh G.

Great Device Range, Connection Stability Needs Work

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the wide range of devices that BrowserStack offers. It helps me visualize the app on various devices. Also, the initial setup was easy.
What do you dislike about the product?
The remote connection to the devices is lost very frequently, causing significant frustration and delay because I have to launch a new device and install the app again. The BrowserStack web app also crashes with an 'Aww Snap' error in Chrome, which is very frustrating.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test mobile applications across a wide range of devices, which helps me visualize the app on various devices. However, remote connection issues and occasional web app crashes cause frustration and delays.


    Shruthi R.

Great for Testing, Needs Speed Improvement

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I find BrowserStack useful for testing websites, specifically because I can test Android and iOS apps directly. It helps me find real-world bugs. Also, setting it up was easy.
What do you dislike about the product?
I find the speed of BrowserStack a bit lacking. It would be great if session loading could be faster.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test Android and iOS apps directly, which helps me find real world bugs.


    Health, Wellness and Fitness

A Wide Range of Devices to Choose From

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Offers a lot of devices to test apps on Android and iOS
What do you dislike about the product?
The UI needs to be more intuitive and it’s also a bit slow at times but overall it’s okay
What problems is the product solving and how is that benefiting you?
Helping test apps on various devices


    Craig D.

Seamless Testing Across Devices, A Developer's Dream

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack for its range of devices, which is crucial because our customer requirements include supporting older devices and older operating system versions. Its ease of use stood out to me, too, as we were up and running productively within half an hour. Additionally, the number of tools available is really impressive. BrowserStack simplifies my sales demos and confirms support for different devices and operating systems, allowing me to debug and troubleshoot device-specific issues effectively.
What do you dislike about the product?
Device bootup and load speed can be a bit slow, but this is minor.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for functional testing, confirming support for different devices and OS. It simplifies sales demos, helps debug device-specific issues, and ensures we support older devices and versions by testing for regressions.


    punit r.

AI-Powered and Easy to Love

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
AI based tool and easy to use and effective in using playwright
What do you dislike about the product?
Does not have that much support for Enterprise softwares
What problems is the product solving and how is that benefiting you?
Automation at speed


    Arron G.

Test on Real Devices with Ease and Confidence

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack's good interface and the ability to pull up devices, which makes dealing with stakeholder feedback much easier. It's convenient for checking how things look on specific devices like iPhones, even if I don't have those devices myself. Knowing that I'm running tests on real devices gives me confidence, and being able to recreate or not recreate bugs is really helpful. The setup was dead simple, I just logged in and clicked stuff, and it was done.
What do you dislike about the product?
I'm not able to see any options to zoom. And I don't mean zooming the device, but zooming the view of the device in my browser. So if I'm testing on an iPhone mini, things can look pretty small. It'd be nice to be able to zoom the entire view of the entire device, and I don't know how to do that.
What problems is the product solving and how is that benefiting you?
BrowserStack gives me access to various real devices, making it easier to test and handle stakeholder feedback effectively. It provides a reliable way to recreate bugs and has a good interface, simplifying interactions.


    Computer Software

Huge Time-Saver for Cross-Browser Testing

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
It saves a lot of time -being able to test across lots of different browsers is great
What do you dislike about the product?
Can occasionally be a little slow in my opinion - a bit laggy compared to testing locally.
What problems is the product solving and how is that benefiting you?
Main focus is greatly reducing bugs in production