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Reviews from AWS customer

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3,127 reviews
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External reviews are not included in the AWS star rating for the product.


    Tamil S.

Easy Access to Real Devices and Browsers Across Versions

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
It’s easy to access real devices and browsers across different versions and models without relying on procuring physical devices.
What do you dislike about the product?
Sometimes the real devices don’t work as expected, and the chatbot itself doesn’t fix minor issues when I raise a query. Customer support needs to improve.
What problems is the product solving and how is that benefiting you?
Right now, in my current work, I’m handling around 150 mobile applications. It’s very hard to automate and run the results using a lab or physical devices. With BrowserStack parallel runs, I’m able to run all the apps within a short time and get the results. The time it takes to run all the apps has been reduced significantly. BrowserStack fixed that problem for me.


    Jamie S.

Great for Multi-Device Testing, Needs UX Improvements

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack mostly to ensure that websites render correctly and to check viewports, and I primarily use the live and automated browser testing features. The initial setup was very easy and I had no complaints. I really like BrowserStack and would rate it an 8 out of 10.
What do you dislike about the product?
It can be a bit slow sometimes and the UX can be a little rough. Changing browsers or devices feels a bit sluggish.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to ensure websites are responsive across devices. It solves the need for testing with Tailwind and different viewports. I find the live and automate testing features most beneficial for checking browser rendering and viewports.


    Entertainment

Easy Integration and Use with Comprehensive Logs

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Ease of integration and ease of use. It’s also easy to identify elements, and it can run in parallel. I can get all logs as well, including network logs, Appium logs, and session logs.
What do you dislike about the product?
It doesn’t support Play Store accounts when 2FA is enabled. Sessions also aren’t clearing immediately after completing runs, and the device IDs are unique each time. Because of this, we’re not able to keep using the same specific device consistently.
What problems is the product solving and how is that benefiting you?
Using Appim Inspector’s inbuilt features, we can identify elements easily. For automation, we can run multiple test cases, which reduces a lot of time compared to using a physical device.


    Nitin K.

Essential for Mobile Pentesting, Needs More Security Features

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I find BrowserStack incredibly helpful for mobile pentesting because it makes it easy to see network calls and conduct security testing, which is tough with manual setup. I also like how easily I can switch to multiple versions of iPhones for testing. This feature is especially valuable because we can't afford to maintain multiple phones for testing every version. The initial setup of BrowserStack was super easy, which is another plus.
What do you dislike about the product?
I think add few more options for security testing.
What problems is the product solving and how is that benefiting you?
I find BrowserStack helps easily see network calls for security testing, making the manual setup less hard. It lets me switch between multiple iPhone versions for testing vulnerabilities, which we couldn't afford with physical devices.


    Alexander T.

Great Tool for Testing Across Any Device

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Great tool for testing on any kind of devices
What do you dislike about the product?
A little bit slow is some browsers like Safari
What problems is the product solving and how is that benefiting you?
I tested it on a wide range of devices, and it worked well across them.


    Anurag C.

Streamlined Cross-Browser and Device Testing

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack mainly for cross-browser and cross-device testing of web applications. I like that I can test on real devices and different browser versions without setting up anything locally. It solves the problem of testing across multiple browsers, OS, and devices without needing to maintain physical machines or device labs. I also enjoy how I can integrate BrowserStack with automation tools like Playwright, which helps run tests faster and works well within my testing workflows. The initial setup was straightforward; we just needed to create an account and configure it.
What do you dislike about the product?
I experience occasional slowness when starting new sessions or connecting to browsers. It usually happens when starting a new device or browser session, taking a bit longer to connect.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and device testing, solving the need for physical labs. It lets me test on real devices and browser versions without local setup and integrates smoothly with automation tools, speeding up our test workflows.


    Computer Software

Easy Onboarding and a Great Variety of Devices

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, with a smooth onboarding process and a good variety of devices available.
What do you dislike about the product?
Some sessions hang. During the trial, I couldn’t download my app on iOS via TestFlight because there were no devices available in the TestFlight tab. After I paid, everything worked fine.
What problems is the product solving and how is that benefiting you?
Testing apps against multiple devices, form factors and screen resolutions.


    Francisco G.

BrowserStack CI/CD Integration That Keeps Our Workflow Running Smoothly

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
We love being able to use BrowserStack in our CI/CD process. Having this integration in place has been a huge help to our workflow and makes it much easier to keep things running smoothly.
What do you dislike about the product?
The changes in their billing process last year were confusing.
What problems is the product solving and how is that benefiting you?
BrowserStack has solved our challenge of running automated tests and has improved our workflow within our CI/CD processes. It’s fairly simple to grab the right key from your account and add it to the necessary steps so everything runs smoothly.


    Financial Services

Awesome Mobile Testing Experience with BS

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Mobile testing using BS is so awesome. Appreciating
What do you dislike about the product?
No one can dislike BS. It is very powerful tool to have
What problems is the product solving and how is that benefiting you?
Mobile testing across multiple devices, Multiple OS.


    Food & Beverages

Quick, Easy Cross-Device Design Testing

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
That we can quickly test designs across different devices
What do you dislike about the product?
So far, we like everything, so there are no downsides
What problems is the product solving and how is that benefiting you?
We primarily use it to test new features on our website to ensure that everything works properly and displays correctly