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3,288 reviews
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    Education Management

Great Interface and Seamless Switching Between Automation and Test Management

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The interface is great and the aility to switch between automation and test case management
What do you dislike about the product?
There is a ramp up time for a team to learn how to use it
What problems is the product solving and how is that benefiting you?
AI and the Low code automation and the ability to create automation scripts from hand written test cases


    Information Technology and Services

App Automate’s Interactive Sessions Save Tons of Debugging Time

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The best part about BrowserStack, in my experience, is the interactive session in App Automate. It’s very useful and can sometimes save a lot of debugging time.
What do you dislike about the product?
One thing I dislike about BrowserStack in general is the new dashboard. I don’t find it very visually striking, and in some places the text overlaps with itself. Overall, it feels much less easy to use compared to the old dashboard.
What problems is the product solving and how is that benefiting you?
The main problem BrowserStack solves for me is access to multiple virtual devices with App Live. We sometimes run into device-specific issues in the app, so being able to test it across multiple devices helps me identify and fix those problems.


    Nam D.

Efficient Mobile Testing with Multi-Device Support

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I find it really beneficial that BrowserStack supports multiple types of devices. I appreciate that we can run our UI test cases on cloud devices, and it's convenient that we can set and run tests on multiple device types at the same time.
What do you dislike about the product?
I want to have more AI feature.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to run our UI test cases on cloud devices and test on multiple device types at the same time.


    Andy B.

Essential for Cross-Device Testing, Lacks Some Automation

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack mainly for mobile device testing, and it provides us with brilliant test coverage across a full and broad range of mobile devices. I really appreciate the capability to test on iOS devices with our website UI, as the Safari browser can render page elements differently compared to Chromium-based browsers. This allows us to catch those issues much earlier and avoid defects in production systems. Not having access to iOS browsers or devices in our dev and test team is challenging, but BrowserStack reduces the need to purchase these devices. They have all the latest devices, so we don't have to worry about the purchase cost and maintaining older devices to ensure backward compatibility. Setting up BrowserStack was also straightforward, with no problems at all.
What do you dislike about the product?
It would be good if it was possible to run automated test scenarios across a number of devices and have a detailed report response. Also being able to automate a visual comparison between the ideal design and the rendered view.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for comprehensive mobile device testing; it gives us great test coverage and helps us spot iOS-specific rendering issues early. It also eliminates the cost of buying and maintaining iOS devices for testing.


    Ismet F.

Saves Time on Test Cases, but Pricing Can Be Tough for Small Teams

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
It saves me a lot of time when I’m creating test cases, and it also makes it easier to connect to bug-tracking tools.
What do you dislike about the product?
When it comes to pricing, I feel that for smaller teams it isn’t really affordable.
What problems is the product solving and how is that benefiting you?
I’m using BrowserStack for my test plans and test case management. It also helps me a lot when I need to do accessibility testing.


    Diana R.

Easy Cross-Browser and Device Testing for Global Teams

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Many of my team members are distributed globally, and they need to test across a range of devices and browsers. BrowserStack offers an easy-to-use interface that lets us access different browser and device combinations without any major upfront cost.
What do you dislike about the product?
At the moment, there’s nothing I dislike about BrowserStack.
What problems is the product solving and how is that benefiting you?
It’s a one-stop solution for all our testing needs across different devices and browsers, and it’s especially well suited for a distributed team.


    Keshav .

Simplifies Cross-Browser Testing with Robust Features

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like how BrowserStack makes cross-browser and cross-environment testing easy without needing to maintain our own infrastructure. It provides quick access to a wide range of browsers, operating systems, and device configurations, allowing us to validate our application behavior efficiently across multiple environments. I appreciate how well it integrates with our automation workflow, especially running Playwright-based end-to-end tests, helping us detect compatibility issues early in the development cycle. The debugging feature with logs, screenshots, and session recordings is really helpful for quickly identifying the root cause of failures. The tunneling capability is invaluable for testing local or staging environments not publicly accessible. Furthermore, integrating BrowserStack with Percy for visual regression testing allows us to catch unintended UI changes and maintain consistent design across releases. Overall, BrowserStack significantly simplifies cross-browser testing, improves the reliability of our testing process, and saves time by eliminating the need to manually manage multiple test environments.
What do you dislike about the product?
While BrowserStack is very helpful overall, there are a few areas where improvements could make the experience even better. Occasionally, test sessions can be a bit slow to start, especially when running multiple automated tests in parallel. This can slightly increase the overall execution time of our test suites. Another area that could be improved is the debugging experience for failed automation runs. While BrowserStack does provide logs, screenshots, and recordings, sometimes it takes a bit of time to navigate through the information to quickly identify the root cause of a failure. There are also times when certain browser or device environments may feel slightly slower compared to running tests locally. Improving performance and reducing latency during live debugging sessions would make the workflow smoother. Additionally, clearer insights or analytics around test failures and performance trends could help teams diagnose issues faster. Enhancements in reporting and easier ways to analyze failures across multiple runs would make the platform even more powerful for larger automation suites.
What problems is the product solving and how is that benefiting you?
BrowserStack streamlines our cross-browser testing by providing instant access to various environments, simplifying the testing process. It helps detect browser-specific issues early, ensures consistent user behavior across platforms, and allows secure testing of local builds with its tunneling feature.


    Sirish C.

Essential for Cross-Platform Testing, Needs Improved Peak Time Performance

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for testing our front-end web applications, both in web and mobile views. I appreciate its availability of different web browser - OS combinations and the wide variety of devices on the cloud device farm, which really helps validate our applications effectively. I like the availability of different web and mobile devices for use at all times. Newer features like Percy and accessibility testing tools are a great addition to our team's test coverage. Percy helps us identify visual issues (UX issues) on our application by comparing with stable reference images, reducing the effort needed to identify such issues manually. It was simple and straightforward to set up; I logged in to the platform and started using the devices/browsers right away.
What do you dislike about the product?
I see connection time out errors during peak usage hours. The overall experience also feels slower at that time. Some devices are also unavailable during those hours. These issues could be improved.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross platform, multi-browser testing. It offers various web browser-OS combinations and a wide variety of devices in the cloud, helping us validate applications effectively. Features like Percy and accessibility testing reduce manual effort by highlighting visual issues and ensuring our sites meet standards.


    Gambling & Casinos

Great Test Execution Videos, But Confusing Sections and a Steep UI for Newcomers

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Being able to launch automated tests on a device and have a detailed summary of the execution with the video.
What do you dislike about the product?
The names of the different sections are really not clear, I mistake them A LOT.
The UI is really not easy to understand as a newcomer or infrequent user.
The navigation on the phone when using it "manually" is kina slow and laggy
What problems is the product solving and how is that benefiting you?
We are able to test our app on a big range of device.


    Nirbhay K.

Low-Code Automation I Love

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Low code automation is the best tool in browser stack
What do you dislike about the product?
Nothing specifically, but certain limitations like login logout issue in Browser stack w low code automation app was frustrating
What problems is the product solving and how is that benefiting you?
Using BrowserStack LCA, our team is able to achieve maximum coverage in the least amount of time, with minimal effort required for test case development.