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Reviews from AWS customer

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3,127 reviews
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External reviews are not included in the AWS star rating for the product.


    Vaidik G.

Fast, Reliable Testing Across Real Devices Without Extra Setup.

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I like how quickly I can reproduce real user issues on actual devices. It makes debugging more accurate and I don't have to spend time maintaining a separate testing setup.
What do you dislike about the product?
I haven't come across any major drawbacks so far. Overall, it's been reliable for my testing needs, with only occasional minor delays that don't impact much.
What problems is the product solving and how is that benefiting you?
Browserstack removes the need to manage a complex device lab by giving instant access to real browsers and devices. For me, it speeds up testing, helps catch real user issues early and makes releases more stable without adding extra setup or maintenance work.


    Higher Education

Browser-Based Testing That Saves System Resources

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
When I need to test my app, it’s very resource-consuming to run a simulator, especially since my system isn’t that powerful. Using it in the browser has made it much easier to test things without putting so much strain on my machine.
What do you dislike about the product?
The pricing is a little high, especially for students like me.
What problems is the product solving and how is that benefiting you?
Testing applications is much easier with BrowserStack. It makes the process super simple by letting me do everything in the browser, so I can test my app without any hassle.


    Mukesh S.

Easy to Use with Great Access to the Latest Devices

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
It’s easy to use, and I also appreciate that the platform offers access to the latest devices.
What do you dislike about the product?
I find it difficult to integrate it with automation testing tools. It could be skills issue from my end. I would like an easy interface.
What problems is the product solving and how is that benefiting you?
I am testing an external facing website on BrowserStack. It helps me quickly spin up various browsers and device to test it across different platforms.


    Yaroslav R.

Streamlined Testing with Extensive Coverage

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack for its wide browser and device coverage, which makes testing web apps across many browsers convenient without needing to set up everything locally. The real-device testing is a key benefit, along with the speed and convenience it offers, making the testing process fast, practical, and reliable. I appreciate that it helps catch compatibility issues without wasting time on maintaining our own test lab. The initial setup was quite straightforward and quick.
What do you dislike about the product?
At times, the session can be slower than local testing. The slowdown is usually noticeable during interactive manual testing, especially on mobile devices or when switching between multiple browser and OS combinations.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing web apps across browsers without local setup, which makes testing fast, practical, and reliable, catching compatibility issues without needing to maintain my own test lab. I love the wide browser and device coverage, real-device testing, speed, and convenience it brings.


    Warehousing

Easy, Fast, and Intuitive UI

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use and faster, the UI is very intuitive
What do you dislike about the product?
Sometimes the time to keep live and emulator is to short
What problems is the product solving and how is that benefiting you?
The experience to test mobile application on real devices is very useful, and also have access to the log helps a lot


    Saiprasadsetty V.

Seamless CI/CD Integration, Robust Support

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack's compatibility for integration with CI/CD tools like GitHub Actions. It is very useful to trigger multiple runs using CI from anywhere, which I find incredibly convenient. I also appreciate the setup of the local lab with active runners integrated with BrowserStack App Automate through GitHub Actions, making it easy to trigger tests and check live videos of each test case for both Android and iOS platforms. The initial setup was quite good, and the explanation documents provided are very helpful. I find the team to be supportive, active through mail and Slack chats, always ready to resolve any sort of issues.
What do you dislike about the product?
Sometimes when we are running continuous suites with the multiple test cases BrowserStack timeout exception will hurts and won't works apart from that looks cool to use
What problems is the product solving and how is that benefiting you?
BrowserStack saves me from buying multiple devices, helps manage version-controlled test cases, and offers great integration with CI/CD tools like GitHub Actions for automation.


    adam p.

Excels in Cross-Browser Testing, but Pricey

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I like how BrowserStack excels at cross-browser and cross-device testing when validating real-world behavior across OS. We use BrowserStack to test our live staging and private environments across different browsers and OS, as well as real devices for both mobile and desktop. The initial setup was actually pretty smooth.
What do you dislike about the product?
Pricing can become expensive as team size and parallel usage grow, and there's occasional flakiness in automated tests. Advanced configurations are not always well documented, and pricing is high in comparison to other vendors.
What problems is the product solving and how is that benefiting you?
We use BrowserStack for cross-browser and device testing, manual QA, and UAT on real devices, enhancing our mobile and accessibility testing.


    Viktoriia B.

Efficient, Reliable Testing with Room for Growth

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I like how simple BrowserStack is to use. It was very easy to onboard the team, and it's very reliable functionality that I can rely on.
What do you dislike about the product?
BrowserStack doesn't have all the devices that we need. For example, we're looking to test on connected TV devices like Apple TV or Chromecast. So that is something that we would like to see on the platform. Also, I know there are automated QA tools in BrowserStack, but unfortunately, it doesn't work for our purpose because our testing is a bit more manual. A variety of automation QA tools would be appreciated as well.
What problems is the product solving and how is that benefiting you?
I use BrowserStack because it saves time and solves accessibility issues when we don't have all devices on hand for testing. It's cost-efficient and allows us to test on various devices, not just one or two that are physically present.


    Patrick V.

Real Device & Browser Coverage That Makes Cross-Browser Testing Effortless

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
The real device and browser coverage is what stands out most. Being able to test across actual browsers and OS combinations — without having to maintain my own device lab — saves a ton of time and gives me confidence that things work for real users. It's become an essential part of my cross-browser testing workflow
What do you dislike about the product?
The pricing can be steep, especially for smaller teams or individual developers. It feels like some of the most useful features are locked behind higher-tier plans.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves is not having to maintain a device lab or set up multiple browsers and OS environments locally. Without BrowserStack, I'd either have to invest heavily in physical devices or limit testing to just a handful of configurations. It lets me catch browser-specific bugs before they reach real users, which saves time on hotfixes and reduces the risk of a poor experience for a chunk of my audience.


    Alok K.

Reliable Real-Device Cloud with Seamless Integrations at Scale

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
real-device cloud, seamless integrations, and reliability at scale, which significantly reduce the effort required to ensure cross-browser and cross-device coverage.
What do you dislike about the product?
BrowserStack offers strong value thanks to its intuitive UI, reliable real‑device performance, and deep integrations with tools like Selenium, Cypress, Playwright, and CI/CD pipelines. Together, these make cross‑browser and mobile testing faster and more dependable. It also streamlines day‑to‑day workflows by removing the need for device management, accelerating debugging with logs, screenshots, and videos, and adding intelligent insights that help pinpoint test failures. Although the pricing is premium, the ROI feels clear through time savings, scalability, and greater confidence in releases. Solid documentation and responsive support further smooth out onboarding and make ongoing use straightforward. It also uses AI to analyse the builds and failures to give the users insights
What problems is the product solving and how is that benefiting you?
For me Mobile app testing on different platforms and OS versions both on App live and App Automate is benefitting