DoiT Cloud Intelligence
DoiT InternationalExternal reviews
79 reviews
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feedback of doit
What do you like best about the product?
As a partner with Doit, we receive a billing saving plan for our AWS accounts.
What do you dislike about the product?
Customer support needs to be improved, they delaying in respond our queiries
What problems is the product solving and how is that benefiting you?
We are solving billing problems and get saving plan
A little bit of slow to get going, but the quality is really good and all the expectations are met.
What do you like best about the product?
The platform is very good and easy to work with. The support is veri qulified and polite and helps you for evetything you may need. i have great overall experience!
What do you dislike about the product?
I don't like that the support is usually pretty slow at least for Bulgaria. Maybe it is because of the big difference in the time zones, but a lot of times i get an answer in the next day.
What problems is the product solving and how is that benefiting you?
DoiT helps me and my firm not only with creating new domains, but also with helping us to keep them safe, updated and runing. Also DoiT help us when we have doubts about which buisiness plan is best suited for us.
Very responsive to customer concerns and questions
What do you like best about the product?
Fast response handled by knowledgeable professionals.
Even after working hours, questions got responses immediately.
Even after working hours, questions got responses immediately.
What do you dislike about the product?
Nothing i can think of so far, most tickets handled within in a day or two.
What problems is the product solving and how is that benefiting you?
Found out networking issues, errors, any irregular charges from cloud services
Great company
What do you like best about the product?
Tech support. AWS knowledge technical depth
What do you dislike about the product?
The timezone differences sometimes. Sometimes the task is assigned to an employee that is in a very different timezone.
What problems is the product solving and how is that benefiting you?
AWS issues: multitenancy, security, scalability, well-architected framework, and more
Good and easy to understand console
What do you like best about the product?
the console and look, feel and usability of it make me like it more.
What do you dislike about the product?
so far, I couldn't pin point anything as such.
What problems is the product solving and how is that benefiting you?
I am not explicitly using DoiT in day to day work, but I use it some time and helps me to manage my sandbox.
DoiT Is a Fantastic Partner
What do you like best about the product?
DoiT has been a fantastic partner in our journey to standardizing and scaling our cloud stack. We have used their support services when we've run into issues, or often just for guidance and advice before commiting to a specific model or service. They're insight into our platform, costs and systems has been invaluable! Support engineers are willing to hop on a call to discuss in real time our issues versus just playing tag in ticket comments
What do you dislike about the product?
I don't have many downsides to call out, from entering tickets to navigating their platform, it's rather easy! Sometimes it's a little bit of back and forth before the issues are resolved but that's hardly a sympton of Doit, mainly that any cloud provider is a lot to keep track of
What problems is the product solving and how is that benefiting you?
DoiT allows insight into our platform in a more easy digestable method than native cost introspection provided by our cloud provider. They're also a valuable resource should we have questions around offerings from our provider or issues we encounter
Nice DoIt
What do you like best about the product?
Free nice cloud support and architecture review
What do you dislike about the product?
Lack of system engineering support apart from cloud
What problems is the product solving and how is that benefiting you?
Architecturing new product, troubleshooting cloud issues, security reviews...
A great extension to your tech support
What do you like best about the product?
Easy to use platform and very knowledgable support team
What do you dislike about the product?
Nothing at the moment it is doing what i expect it to
What problems is the product solving and how is that benefiting you?
Answering complex server releated issues and supporting exsisting development teams with the most up to date information.
IT support ad BigID
What do you like best about the product?
Fast response time, keep me always updated
What do you dislike about the product?
Sometimes required to provide information that is not relevant to the reported case.
What problems is the product solving and how is that benefiting you?
Google workspace
DoiT gets it done
What do you like best about the product?
DoiT supports our Google Cloud and Google Workspace environments. Their account management and support team is fantastic. Support requests never really go more than a day without some sort of workaround or resolution being put in place.
What do you dislike about the product?
Anything I dislike should be taken with a grain of salt, as I have to dig to find something. But I would say it's difficult to understand what an escalation path for support tickets looks like.
What problems is the product solving and how is that benefiting you?
Unified support and billing for multiple platforms
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