DoiT Cloud Intelligence
DoiT InternationalExternal reviews
79 reviews
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External reviews are not included in the AWS star rating for the product.
efficient
What do you like best about the product?
Fast and efficient customer service, Reasonable prices
What do you dislike about the product?
You are about to change the plan and raise prices - the new price is double what we pay today!
What problems is the product solving and how is that benefiting you?
Corporate email
Prompt replies - but not always fully technical
What do you like best about the product?
Fast response and ongoing follow up on open issues
What do you dislike about the product?
Technical problems are not necessarily broght to an end. Emails are going back and forth but issues are still open
What problems is the product solving and how is that benefiting you?
Cloud costs - mostly by presenting where costs can be cut
Excellent service and a great way to quickly get expertise and support on cloud provider tooling.
What do you like best about the product?
Having a pool of experts we can bounce ideas off of and go to for trickier support issues.
What do you dislike about the product?
Some of the advanced billing monitoring isn't especially helpful at detecting longer-term trends.
What problems is the product solving and how is that benefiting you?
DoIT provides us with a pool of on-call expertise so that we can focus on shipping business-impacting code.
Very good support for 0-1 startups on GCP!
What do you like best about the product?
Very responsive, excellent engineers, I've used them at 2 companies so far. They go the extra mile to give you examples and best practices you can use!
They also have been very supportive on resolving billing questions and helping us find discounts. They're in your camp.
They also have been very supportive on resolving billing questions and helping us find discounts. They're in your camp.
What do you dislike about the product?
Sometimes we have a hard time explaining our business model and needs to them; we don't always need the most complex solution. However, usually when we get into a phone call we can resolve any disconnects. I'd love more visibility into Google's plans over time, as well.
What problems is the product solving and how is that benefiting you?
Any tech support issue on GCP and also billing questions.
They are front line support team for us and their dashboard was a critical tool we used recently to reduce costs.
They are front line support team for us and their dashboard was a critical tool we used recently to reduce costs.
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