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SS&C Blue Prism Enterprise

SS&C Blue Prism | v 7.12 Dec 15 2023

Windows, Windows Server 2019 Base 2013.01.19 - 64-bit Amazon Machine Image (AMI)

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External reviews

381 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Perfect Partner to build a Centre of Excellence

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Blue Prism is an exceptional enabler for myself to build a CoE (twice). It has enable my team to build some exceptional unattended builds for the benefit of both the business and from the perspective of the critical customer journey.
What do you dislike about the product?
The inability to engage more directly with Blue Prism themselves. Having come from a company that is still branded as a Heritage customer of BP to being pushed to a Service Provider is not ideal.
What problems is the product solving and how is that benefiting you?
At the highest level we have automated solutions that will ultimately deliver as phase 1 the equivalent FTE saving of 27 FTE.
Recommendations to others considering the product:
Direct involvement with new customers, there is a clear lack of engagement from senior people at events such as BP World. Not recognising new customers and patting the back of older customers is not good!


    Daniel J.

Blue Prism - The Boss of all Automation

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Blue Prism is the best and reliable tool for automation. I can say this as I have tried and worked on other automation tools as well. Some important upside points I like are,
1. Reliable and Stable
2. Easy backtracking of the code
3. High library support for custom coding
4. Architecture
5. Ease of use - Even a beginner will be able to automate
6. Forum - which has answer to literally everything
What do you dislike about the product?
Some things I dislike are,
1. Connection issues, outlook automation issues
2. Less support for pdf automation
3. surface automation is a 'plus' but also a 'minus' at some point of time
What problems is the product solving and how is that benefiting you?
Business FTEs have been reduced at an immensely high percentage
SAP automations are piece of cake
I used mainly in Insurance and personal care domain, where most of the process got automated now.
It is also easy for the process SMEs, that they understand the level of automation that it provides and they get adapted to the requirements that are needed for performing the same
Recommendations to others considering the product:
If u want stable automation processes, consider Blue Prism


    Christer T.

RPA Developer

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
With Blue Prism, our organization can implement solutions faster than normal IT development.
The program is fast and reliable.
Everyone can develop an RPA solution with Blue Prism with little training. You don't have to be an IT guru or know any kind of programming. The only thing you need is to understand the logic. With some help in the start, you will make your first automated process in a few weeks.
Blue Prism work with IE, Chrome, Firefox and now is Blue Prism developing their own AI.
What do you dislike about the product?
The downside with Blue Prism is that the system is sometimes slow to navigate in. And we have to control our production to see if every resource (Robot server) is online and connected. This takes time, but Blue Prism is on to it.
What problems is the product solving and how is that benefiting you?
We take a health check with Blue Prism. At the same time, we send text messages and emails to customers with information about their case. We mark customers who are "bad" customers. Sends debt collection automatically and sends customers' emails into their car damage.
This solves many from repetitive work and allows us to focus more on the customer.
Recommendations to others considering the product:
With Blue Prism everyone can use it. You don't need to know how to code, to implement your solution into your organisation


    Banking

My experience

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
UI of BP was awesome. Its very user friendly of infrastructure they are having. Inbuilt functionality.

Very quality tool with encryption technologies
secure to use in banking.
What do you dislike about the product?
sometimes, its need more code to complete the task. (when comapre to AA/UI)
What problems is the product solving and how is that benefiting you?
Whenver I need support, BP support gave the better help to achieve the target.

Benefits :

First time , we have designed the solution to reduce errors.
have faced with 8000 data in excel without any error.
java based application automated for the first time with the help of BP support team.


    Information Technology and Services

User Friendly Automation Tool

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy to learn and develop on. Documents available within the Blue Prism portal is very useful and informative. Organizing and handling projects within this tool is effective.
What do you dislike about the product?
Tool enhancements comes with no demo for current users. It's difficult for users to understand how the enhancements can be made use of.
What problems is the product solving and how is that benefiting you?
Finance, HR related processes are a couple of the domains along with many other business problems. This has resulted in a less time consuming and more efficient process completion for the business.
Recommendations to others considering the product:
Easy to work with on Blue Prism. All the information to get started out is available in the Blue Prism portal page, which is very useful.


    Information Technology and Services

Most Powerful yet Easy to use RPA tool in the industry

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
The UI of the Blue prism as a Developer and solution architect it is very useful to use the drag and drop actions. We can see each and every step performed by BOT in a Flow chart type vision to even Business people.


The Digital exchange brought more power to Blue prism now and connected RPA will be a game changer.

It execution speed and architecture also impressive. Simple yet Powerful is the best description for Blue Prism.
What do you dislike about the product?
The Dashboards are not much helpful until unless we customize them as a developer.
What problems is the product solving and how is that benefiting you?
I automated 3 processes for my client and they are R2R process of Finance. The results are quite encouraging.

They used close the books WD+6 before implementing RPA but now it just WD+3 and we are trying to minimize that too.
Recommendations to others considering the product:
Just go for it if you are looking for an enterprise level implementation. You will get the benefits in no time.


    Logistics and Supply Chain

BP Review

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
Usability and Scalability; Easy to schedule the bots and maintain in Production LIVE environment. Capable enough to run in all types of platforms such as AZURE, AWS...
What do you dislike about the product?
Quite Expensive when compared with other tools in the market.
What problems is the product solving and how is that benefiting you?
Using this tool extensively in the area of Finance & Banking.


    Banking

Review of blue prism. Developper - Business analyst perspective

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
The division of process and objects allows for a structured design workflow. Integration with third party APIs made available on the digital exchange platform leverage the community's innovations.
Security and audit are a strong built in feature
What do you dislike about the product?
Currently (April 2019) some issues with acessibility mode make it hard to use the full potential of the platform.
What problems is the product solving and how is that benefiting you?
Automating complex workflows in the financial services sector.


    Insurance

Principal RPA Architect

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
This is by far the best RPA tool for Enterprise. Easy to configure and the separation of objects and process enables re usability
What do you dislike about the product?
Nothing that stands out which i dislike. Although I would like more robust functionality around locking a object explicitly and no one can use till i release it.
What problems is the product solving and how is that benefiting you?
Most of the process that we have implemented are around volume based repetitive manual work. We have been able to achieve real hard benefits along with accuracy
Recommendations to others considering the product:
If you want to implement ENTERPRISE scale RPA then do not look beyond Blueprism. I have personally used and evaluated other few top RPA vendors but I feel Blueprism is leader. Also do not fall in trap when RPA software is bundled with intelligent capabilities. In reality there is a minimum functionality that is delivered in bundled product. Better choice is to leverage Google or Microsoft or IBM AI capabilities.


    Madhan R.

Automated invoice processing process in Oracle,Sap and Mainframe in secured way.

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
Reliable and very secure. Easy to understand the process flow.
What do you dislike about the product?
Difficult to search environment variable in system tab.
What problems is the product solving and how is that benefiting you?
Invoice processing in Oracle, Sap and Mainframe applications are automated. Around 25 FTE benefits were realized.
Recommendations to others considering the product:
Secured environment with blueprism native Api's from version7