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IBM Apptio Standard

IBM Software

Reviews from AWS customer

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External reviews

186 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Analyst review of Apptio

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ability to provide full cost transparency in IT.
What do you dislike about the product?
Learning curve when it comes to knowing how things work and where things are.
What problems is the product solving and how is that benefiting you?
Upper management do not currently understand the entire benefit and impact of IT dept. Apptio will help us validate IT force on the business.


    Austin H.

Comprehensive Solution with Room for More Flexibility

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
Apptio is the only complete tool in the marketplace. It offers an end to end view of TCO + Finops but it can be rigid in how it needs to be set up
What do you dislike about the product?
Apptio needs to incorporate a more flexible design that some of its competitors use. Most of the time data is the limiting factor and apptio doesn't allow for rapid deployment and prototyping
What problems is the product solving and how is that benefiting you?
Repeatable TCO


    Shane S.

Powerful Capabilities and Easy Configuration with Target Process

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love the capabilities of Target Process. We have deployed SolGov and Work in ATP with integrations. Rules, roles, etc... Easy to work in and configure. Customer Support is top notch.
What do you dislike about the product?
I would like to have observability into load use on IBM's servers. We recently were surprised at the amount of global network load we were using. I'd like better insight to prevent failures and understand where we can effect efficiencies.
What problems is the product solving and how is that benefiting you?
It has allowed us to move from Jira Align and Arch Repo as well as integrate into LeanIX


    John C.

Excellent software

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Enables FinOps as a service for large enterprises
What do you dislike about the product?
Could use more Urban Code/IBM DevOps integration
What problems is the product solving and how is that benefiting you?
Cloud cost management


    Retail

Good product that needs more outreach

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, good training material overall
What do you dislike about the product?
Needs more features related to AI which can make it more easy to use
What problems is the product solving and how is that benefiting you?
Forecasting


    Maksym C.

Finops in one action

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Great to unify all finops. Aptio provides just enough to be useful without any additional dificulties.
What do you dislike about the product?
Apptio takes some time to adapt; modern design is definitely a choice.
What problems is the product solving and how is that benefiting you?
As a student, I used Apptio for my PE internship. Apptio was amazing at consolidating information from many other sources.


    R R.

Great for management cloud budget

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Great result in visibility of the multi clouds but Dificult to justify the ROI
What do you dislike about the product?
Difficult to show the Roi, because the price is easy to justify the first months, but with a customer with stable environment the Cloud architecture and bill doesn’t change the near future
What problems is the product solving and how is that benefiting you?
The main benefit is visibility, manage and reduce cloud investment


    Alexander A.

Its interface is extremely accessible and offers all the features we are looking for

  • October 05, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how the automation of service request creation works, and I find the tools easy to use and understand. The platform provides a centralized location, which makes integration much simpler. The service management tool includes all the necessary options, making it accessible for anyone to manage.
What do you dislike about the product?
Page loading speed could be improved, there are still some bugs in the availability module. I'd like more flexibility to make changes to the platform's ecosystem.
What problems is the product solving and how is that benefiting you?
The support structure is solid and does not require any extra configuration. It aligns perfectly with our business needs, and the solution includes clear, easy-to-understand knowledge articles. I also appreciate the comprehensive dashboard it provides.


    Mohammed A.

Empowering Financial Transparency and Planning

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
IBM Apptio has been a game-changer in how we manage and analyze IT financials. As an Apptio admin and daily user, I’ve seen firsthand how it streamlines Technology Business Management (TBM) processes, enabling clearer visibility into cost structures, budgeting, and forecasting.
What do you dislike about the product?
UX !!!!!! Can't say any particular thing. But, the overall UX can be improved.
What problems is the product solving and how is that benefiting you?
Problems -

Lack of Financial Transparency in IT
Limited Visibility into Cloud Spend and Optimization
Fragmented Data Sources

Benefits
1) As an Apptio admin, I am able to configure and maintain models that support strategic decision-making. I can quickly generate insights for leadership, improving your impact and visibility within the organization.
2)Can generate insights for leadership, improving your impact and visibility within the organization.
3) supports my role in bridging finance and technology
4) Easy to manage the tool compared to managing multiple Power BI reports


    Lauri P.

All related financial solutions and tools are significantly customizable for everyone

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
The tools and features can be customized to the client's needs. This software manages high-level projects and high-quality data. The product is competent and efficient, typically completing its work on time with minimal programming skills.
What do you dislike about the product?
It's easy to use and helps businesses run smoothly. There's nothing I don't like about it! While using it, I haven't had any issues, so there's nothing to worry about. That's about performance.
What problems is the product solving and how is that benefiting you?
With this platform, you can collect financial information on any software, data, or IT product. Obtaining and compiling back account data has been quick ande easy. It offers numerous features for managing and generating reports on your transactions.