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Arkose Labs Bot Manager

Arkose Labs | 1

Reviews from AWS Marketplace

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External reviews

41 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gary G.

Amazing tool for fighting fraud

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
Arkose has excellent technology with proprietary rules and practices that detect and remediate fraud. Perhaps as important, they are implemented as a Managed Security Service Provider (MSSP) with a Security Operations Center, which makes them a true partner in addressing fraud.
What do you dislike about the product?
Not sure I have a downside, the overall solution is working well.
What problems is the product solving and how is that benefiting you?
The primary initial reason for engaging Arkose is to fight SMS pumping attacks.


    Sean H.

Brilliant product and great partners

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
Arkose has a fantastic solution that ends all bulk attacks against your system, manual or automated. Their managed service provides peace of mind and effective management on top of their incredible technology.
What do you dislike about the product?
Not much to dislike, to be honest. We like the team, the product, and the service. I'd always love to have it cheaper, but it's not a grudge purchase by any means.
What problems is the product solving and how is that benefiting you?
Completely stopping all automated and mass manual sign-up and sign-in attacks on our product.


    Online Media

Arkose Labs: The Ultimate Fraud Detection and Mitigation Solution

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
Their ability to automatically detect volumetric attacks, combined with a wide range of adaptive puzzles, ensures an optimal user experience while maintaining robust security. The platform's customization options and detailed feedback provide invaluable insights, enabling continuous improvement and keeping the system ahead of emerging threats.
What do you dislike about the product?
I'd love more of the slow and low attacks to be more proactively detected and mitigated. The feedback loop can sometimes be tedious to get right. That said, it's still a world better than vendors where no feedback loop is even possible. Their SOC makes Arkose the clear market leader.
What problems is the product solving and how is that benefiting you?
By integrating their solution into our sign-in, sign-up, and account recovery processes, we have successfully achieved the following:

Sign-in flow protection: Arkose Labs effectively detects and mitigates list validation attacks, preventing bad actors from testing millions of username and password combinations. This has significantly reduced the risk of account takeover (ATO) and improved overall security.

Sign-up flow security: Arkose's advanced detection capabilities have allowed us to identify and block bad actors attempting to create bad actor accounts (BAA) at scale. This has not only enhanced our platform's integrity but also minimized the potential for future abuse.

Account recovery cost control: By using Arkose Labs to identify and thwart malicious attempts to exploit our account recovery process, we have effectively reduced unnecessary SMS spend. This has resulted in significant cost savings without compromising the user experience for legitimate account holders.


    Brad S.

Quality bot filtering CAPTCHA

  • March 30, 2023
  • Review verified by G2

What do you like best about the product?
Customer support is responsive and thorough. It helps to have a vendor that cares about you.
What do you dislike about the product?
Device intelligence could be more thorough/accurate.
What problems is the product solving and how is that benefiting you?
Our company is a magnet for fraud. Arkose helps by filtering bots at the browser level, while at the same time providing intelligence we can action if a bad actor gets through.


    Gambling & Casinos

Great customer service and cutting edge product

  • March 30, 2023
  • Review verified by G2

What do you like best about the product?
Friendly customer service, very responsive to all requests.
What do you dislike about the product?
Initiative to adapt offering based on customer's traffic flows
What problems is the product solving and how is that benefiting you?
Arkose challenges bad traffic to reduce the fraudulent activity on our site.


    Computer Games

Close partnership to solve our abuse problems

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
Arkose has a dedicated team of analysts working on our product to ensure we're constantly improving who gets Captcha and how hard. This helps us mitigate against attacks while ensuring good user experience
What do you dislike about the product?
Analyst work a lot of times fall short of experiment analysis practices that help inform a product decision. I'd like analyst work to show more impact / better drive towards a decision
What problems is the product solving and how is that benefiting you?
Bots, compromise to keep bad actors off the platform via friction


    Computer Software

Arkose is a game changer

  • November 16, 2022
  • Review verified by G2

What do you like best about the product?
Arkose is a two way door product backed by a rich security engineering culture and operational SOC team.

With reCaptcha we had very little engagement and support from google, it was a one way door. We ingested the response and acted on it. With Arkose we can dynamically tune and iterate on the product to respond to bad actors TTPs, game changing!

I'm most impressed with Arkose commitment to continuous product iteration and operational day to day SOC support.
What do you dislike about the product?
Continue to focus on latency reductions, which are already much improved with the v4 api and can be optimized with server localized calls non-cross region calls.
What problems is the product solving and how is that benefiting you?
Bad actor defenses


    Computer Software

Arkose offers industry leading fraud mitigation that is head and shoulders above the competition

  • September 29, 2022
  • Review verified by G2

What do you like best about the product?
Arkose provides additional meta-data on top of the Captcha that gives our team insights into the nature of a given entity, and what risks it might represent.
What do you dislike about the product?
We had some hiccups with alerting initially, which were promptly resolved by their support team.
What problems is the product solving and how is that benefiting you?
They help lower the ROI for bad actors creating new accounts on our product by increasing friction at signup without impacting legitimate customers.


    Information Technology and Services

Very strong product for fraud defense

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
Ease of integration and the support from the team at Arkose
What do you dislike about the product?
While it requires sharing extensive data with Arkose, the team there does a remarkable job protecting it.
What problems is the product solving and how is that benefiting you?
Fraudulent sign-in detection


    Anna R.

Great customer service

  • December 17, 2021
  • Review verified by G2

What do you like best about the product?
From a project manager's perspective, Arkose offers great customer service, responding quickly to my requests and questions. Every individual I've interacted with has been professional, knowledgeable and helpful. Working with Arkose has been a positive collaborative experience.
What do you dislike about the product?
I don't dislike anything but would like to see more regular reporting.
What problems is the product solving and how is that benefiting you?
Improved reduction in fraud, account takeovers, credential stuffing