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An highly recommended supplier
What do you like best about the product?
Arkose provides a top class product and a remarkable portfolio of services around that. I really love their customer support and their attitude to be customer oriented.
What do you dislike about the product?
Nothing honestly, they have a relative young product compared to the most famous ones, where there is room to improve.
What problems is the product solving and how is that benefiting you?
Arkose is providing a very helpful and effective boost to our business in terms of protection against Account Take Over and not only.
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Great Solution & Partnership
What do you like best about the product?
Effective yet simple and intuitive UX complimented by a super responsive team commited to ensuring success.
What do you dislike about the product?
I don't have any dislikes to mention at this time
What problems is the product solving and how is that benefiting you?
We're partnering with Arkose Labs to identify/reduce BOTs and nefarious users.
Review of Arkose CAPTCHA product and service
What do you like best about the product?
Effectiveness of product and support of Arkose team
What do you dislike about the product?
Would like more features in dashboard to drill down into individual sessions
What problems is the product solving and how is that benefiting you?
reduction in attempted and realized hacked accounts
Recommendations to others considering the product:
Great company and support - highly recommend - integration with Arkose has had a very positive effect on our account security
Excellent Cross Platform Partner
What do you like best about the product?
Strong cross platform capabilities, and exceptional support. We had awesome results and did not see any negative impact after extensive AB testing. The reporting they provide is very helpful, and always expanding. The product is solid with no delays (even with millions of users a day), no bugs or issues that we have ever experienced, making my life a lot easier. The on boarding was seamless, and they were there for us through all the testing and any technical questions we had. My engineering lead can get responses in minutes if any questions come up on their slack. Overall probably my favorite partner simply because the product performs exactly as expected with no issues or down time. Its also nice that they are always working on expanding their capabilities so i know they are on top of new trends.
What do you dislike about the product?
So far every thing has been awesome so no issues.
What problems is the product solving and how is that benefiting you?
Preventing bots and reg. farms from registering on our platforms. We have definitely seen a decrease in farms, and bot reg. are gone. If we see any new issues come up we are able to customize our response to the problem quickly.
Recommendations to others considering the product:
If your looking for a headache free solution and partner I would highly recommend them. Technically always on top of their game , and deliver on their promises.
These guys are great to work with, and they have seen it all.
What do you like best about the product?
They are very willing to work with you if you have unique requirements.
What do you dislike about the product?
Honestly, I've had a great working relationship with them. There isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
We are able to easily recognize bots and block automated attacks.
Arkose is a great partner
What do you like best about the product?
The best things about Arkose is their responsive account support.
What do you dislike about the product?
I have no dislikes or constructive feedback at this time.
What problems is the product solving and how is that benefiting you?
We are supporting efforts to keep bad actors out of our environment.
Great team, great product
What do you like best about the product?
Arkose team has been extremely prompt and engaged right from the start. They are very receptive to feedback, addressing issues, and correcting false positives.
What do you dislike about the product?
Can't think of any. Their product didn't work in China and it took them some time to get their infrastructure in place to get that working.
What problems is the product solving and how is that benefiting you?
We are using Arkose Labs as a challenge mechanism to identify human vs bot. Their challenges are extremely easy for humans to solve which has allowed us to improve recall on our bot detection models.
Highly effective bot mitigation
What do you like best about the product?
Conceptually simple, yet it solves complex issues for us.
What do you dislike about the product?
Their dashboard could use some love, which I hear is coming.
What problems is the product solving and how is that benefiting you?
Fighting fraud from bots and humans alike.
Effective bot rejection for customer account login, without harassing customers
What do you like best about the product?
Effective at mitigating bots, easy integration, platform-as-a-service so I don't have to tune.
What do you dislike about the product?
nothing - they are effective without bothering real customers
What problems is the product solving and how is that benefiting you?
Credential stuffing & automated attacks on web sites.
Good product, growing company
What do you like best about the product?
Arkose does it's job (combat bots), and the team is awesome to work with.
What do you dislike about the product?
Tools (dashboard, etc) and documentations are still plenty of room for improvement.
What problems is the product solving and how is that benefiting you?
Combating bots, to mitigate ATO and fraud risks
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