My main use case for CyberArk IGA Powered by Zilla is that it provides the platform which helps to improve our governance and the provisioning technology, and it also strengthens my identity lifecycle and compliance portfolio.

A specific example of how I use CyberArk IGA Powered by Zilla in my daily work is that it has the identity governance modernization which helps to improve my organization, provides user automation, and assists significantly with compliance and audit, least privilege enforcement policies, and automates the joiner or leaver process of particular employees.

CyberArk IGA Powered by Zilla offers best features including AI-driven identity governance, automated provisioning and de-provisioning, access review and compliance, cloud-native architecture, and lifecycle management, particularly identity lifecycle management.

The cloud-native architecture and automated provisioning features of CyberArk IGA Powered by Zilla help me a lot, especially to the HR department, when any employee comes into our organization or leaves; it automatically provides the proper access to them depending upon their designation and name, and it also automates the necessary credential management when employees leave.

CyberArk IGA Powered by Zilla has positively impacted my organization through the collection of audit evidence, the compliance workflow, and user access reviews, which helps me significantly.

There are no additional improvements needed at this time.

I have been working in my current field for two years.

CyberArk IGA Powered by Zilla is stable.

For the scalability of CyberArk IGA Powered by Zilla, I would rate it a nine.

I would say the customer support for CyberArk IGA Powered by Zilla is responsive.

I would rate the customer support a nine.

I don't have clarity on previous solutions because I came in two years ago, and at that time CyberArk IGA Powered by Zilla was being deployed; as far as I know, there was no software present prior.

We directly went for CyberArk IGA Powered by Zilla.

It took me within three days to deploy CyberArk IGA Powered by Zilla from setup to initial go-live by deploying the base policies, and later on, we modified according to our needs.

The deployment was significantly quicker compared to past solutions.

An example of how automation with CyberArk IGA Powered by Zilla reduced time or effort for my team is that whenever a user is onboarding, it automatically chooses their role and applies the policies-based automation within a fraction of seconds, eliminating the need for manual intervention.

My team spends significantly less time on access reviews and evidence collection compared to before.

CyberArk IGA Powered by Zilla has helped me a lot and constitutes a return on investment as well, but I cannot provide more details because I am from the technical department.

The pricing, setup cost, and licensing were taken care of by the administration, so I do not have information about those details.

I did not purchase CyberArk IGA Powered by Zilla through the AWS Marketplace.

CyberArk IGA Powered by Zilla is from a different vendor.

So far, everything is working well for me, and anything on the roadmap is definitely always welcome.

There is nothing to advise about CyberArk IGA Powered by Zilla; if you are aware of this particular solution, you have to check it out.

I would rate this review a ten.

I use CyberArk IGA Powered by Zilla for identifying lifecycle management activities, including Joiner, Mover, and Leaver across the enterprise environments through the JML process. We handle RBAC policies, so we perform the provisioning and de-provisioning for Active Directory, VPN, and enterprise applications based on RBAC policies. We also handle modification requests on a role basis, including department changes, while ensuring the latest privilege compliance requirements. We manage support access governance activities, including access reviews through certification campaigns, audit compliance validations, and monitoring provisioning workflows. In case of any access assignment failures, we handle them. These are the day-to-day activities on CyberArk IGA Powered by Zilla.

CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios.

CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most.

The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.

There is room for improvement in CyberArk IGA Powered by Zilla mainly related to automation complexity. Skilled people are required to handle these tasks. For upgrades, the complexity of infrastructure needs to be considered, and upgrading is complex. If I am using some versions and want to upgrade to the next version, the infrastructure complexity requires skilled people to understand it. Additionally, training is often required for users handling the system. These areas require improvement. While automation eases many processes, the overall complexity of the infrastructure should be simplified as much as possible.

I have been using CyberArk IGA Powered by Zilla for about three years.

I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten. Stability is good, with minimal downtime in enterprise environments. Minimal downtime is a key factor, and many users report strong performance in identifying governance and access management operations. Stability-wise, it operates well with minimal downtime. I strongly recommend it for great stability. In terms of platform performance with connectors, patches, and integrations, it is well maintained, especially in hybrid environments such as AD, cloud, and on-premise. Occasionally, there are issues with legacy integrations and upgrades, leading to less stability in those contexts, but overall, it performs well.

I have approximately two hundred users in DH, plus more than one hundred fifty to one hundred eighty in North America. On-site, over three hundred people use it, and offshore, around four hundred fifty to five hundred eighty are using it. The total number of users is almost less than one thousand.

I rate the technical support as very good, giving it an eight to nine. When I open a ticket, they initially ask some questions. While filling out the ticket details, I provide a brief description. They analyze it, engage with the context, and assign the ticket to the appropriate engineer. Once assigned, they schedule a call with me. Whenever I encounter issues with application deployment, role-based deployment, or infrastructure complexity, solutions are provided within two to three days. If there is an issue that cannot be resolved immediately, they actively work on it and usually provide a solution within five days. Recently, they resolved an issue in three days. Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.

CyberArk IGA Powered by Zilla saves me almost twenty to forty percent of my time in reducing all kinds of tasks. Earlier, I had to see many things and set the RBAC rules. With this JML process, it is very easy. In a total of eight hours of shift hours, it reduces about two hours of my time. So it is almost a twenty to thirty percent time saving.

CyberArk IGA Powered by Zilla offers lifecycle management and role-based access. There are no features in the past that compare to CyberArk PAM. Here, I can easily manage access if any user joins, moves to another department, or leaves the organization, as it automatically provisions and de-provisions access based on onboarding or role changes or employment exit. In contrast, other products involve manual tasks and require synchronization with Active Directory, which also presents many problems. Automated provisioning of Active Directory accounts, VPN access, SaaS application access, and group memberships reduces manual IT work and service tickets. This kind of automated provisioning and de-provisioning stands out as one of the best features. Compared to other products, CyberArk IGA Powered by Zilla offers unique features and is mostly secure and automated. I strongly recommend this product due to its eighty percent less impact on access reviews, which is useful for audits, compliance, and security governance. For example, audits in IT are very important, and using automation allows me to simply provide the necessary audit reports.

I highly recommend CyberArk IGA Powered by Zilla for enterprises looking to automate processes, especially for joiners, movers, and leavers. It improves compliance and strengthens access governance, making it easy to handle automation. It reduces manual tasks such as ticketing. Companies should ensure proper planning for integrations with Active Directory, cloud-based applications, or HR systems to achieve maximum automation benefits. I strongly recommend this product, as the platform is enterprise-grade and feature-rich. Having experienced IAM and IGA administrators for proper implementation is crucial, which reinforces my strong recommendation for CyberArk IGA Powered by Zilla.

I have three different setups for CyberArk IGA Powered by Zilla. In the Asia-Pac region, I am using cloud-based solutions, while in North America, I mostly utilize on-premises deployment.

CyberArk IGA Powered by Zilla requires centralized management, which is somewhat easier and a bit complex sometimes. If skilled people are not available, it can become complex for issues such as generating audit reports. When less skilled personnel handle it, it can be challenging. At times, it is very easy to manage; for instance, once I understand RBAC, lifecycle management, audit reports, and the security features of SaaS applications such as Salesforce and Office 365, it is very useful. For my case, it is easy, but there are instances where it has moderate complexity.

I give CyberArk IGA Powered by Zilla a review rating of ten out of ten.