Kiteworks
KiteworksReviews from AWS customer
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Robust Security and Seamless Integration for Large Teams
What do you like best about the product?
Kiteworks offers strong security & compliance with encryption, zero trust access, and support for laws like GDPR and HIPAA. It connects easily with tools like Google Drive, SharePoint, and security systems (LDAP, SIEM, DLP). It also tracks all file activity and supports flexible setups on cloud or on premises for large teams.
What do you dislike about the product?
Kiteworks interface & file organisation is a bit confusing and limited branding options. Customer support can be slow at times, and updates may need extra storage or manual work. Offboarding old users or partners isn’t fully automated yet.
What problems is the product solving and how is that benefiting you?
If our business deals with sensitive or regulated data (like in healthcare, law, or finance) & needs secure, controlled file sharing across email or cloud, Kiteworks helps manage and protect all that safely.
Secure file transfer !!
What do you like best about the product?
I like that this software is super secure and has all the latest security features.
What do you dislike about the product?
I dislike the price of this software and also the minimum user licence
What problems is the product solving and how is that benefiting you?
We are using Kiteworks for secure file transfer.
Secure Content Communication and confidential document sharing
What do you like best about the product?
I used this as a document sharing platform for confidential data like bank statements and personal information. Additionally, this feature helps to secure mail secure outlook mail communication.
What do you dislike about the product?
My first experience with Kiteworks was realizing that there is a time limit for how long documents are stored. After a point of time, we have to request the sender (person who shared the data) to extend the time period.
What problems is the product solving and how is that benefiting you?
Since it is a secured platform, we can make sure that no one else can access.
The perfect way to maintain confidentiality
What do you like best about the product?
The easy of use matters while you are have to share data and track activities with non-technical users and Kiteworks provides this in paralel with high security standards. This last part is high value for us.
What do you dislike about the product?
I did not found issues (yet).
There are no flaws for years now.
There are no flaws for years now.
What problems is the product solving and how is that benefiting you?
Exchanging confidential data with third parties with a excelent level of security and full controll.
Kiteworks is a great regulatory compliance software.
What do you like best about the product?
Koteworks has great and clean user interface. Kiteworks effective manages risk and protects your highly confidential data/files from inadvertent exposure. It is being used since long time and has a brand name in the market. It has a great security and good amount of features. It allows multiple sharing in one go.
What do you dislike about the product?
Pricing of kiteworks is on the higher side. Being expensive make the software little unaccessible.
What problems is the product solving and how is that benefiting you?
Kiteworks allows us to share the file securely providing a safe environment. Kiteworks is an easy and apt software for file transfer. It is robust.
Kiteworks allows me to send and receive SFTP transfers seemlessly
What do you like best about the product?
Ease of use when it comes to the admin UI + being able to reach out to support for any questions and they respond rather quickly.
What do you dislike about the product?
The unpredictablility of the system. Things that should work dont always work which end up causing more issues down the line.
What problems is the product solving and how is that benefiting you?
Kiteworks provides us a safe, secure, and easy way to send and receive data to internal and external users in a more efficient process. Since we work with a lot of third party vendors sending data back and forth with Kiteworks removes the additional work of providing them access to an internal system. The ability to give users access via just their email solves the problem of having to open our internal systems.
Positive and very professional
What do you like best about the product?
Kiteworks is very easy to use. User interface is clean and modern. Kiteworks support and technical staff is very knowledgeble and very experianced with the sustem and industry.
What do you dislike about the product?
Can't think of a downside of using Kiteworks. One item to consider improving on is Project Management. We just did a migration from on-prem to hosted and it would have been nice for the Kiteworks team to have a "playbook/project plan" to share with client to better understand the work it takes. Kiteworks team is very knowledgeble and experianced in this domain, but as a client I dod not kno what to expect and how it was going to play out.
What problems is the product solving and how is that benefiting you?
secure data trasfers to TPA and 3rd parties.
Decent product, below average support
What do you like best about the product?
It gives us options to customize a lot of settings to fit our governance needs, user experience is pretty straight forward.
What do you dislike about the product?
Almost every time I've reached out to customer / technical support, it is not a good experience and I try and avoid contacting as much as possible. I work in an internal IT department for a law firm, and 90% of my calls with support are them overexplaining processes that I already understand that have nothing to do with finding a resolution to the issue raised.
What problems is the product solving and how is that benefiting you?
Simple external file sharing solution
Good document and file manager tool to keep them synced
What do you like best about the product?
It is exceptionally simple to utilize and may be an exceedingly versatile arrangement for record exchange. It makes a difference in overseeing records for different ventures. I utilize this for our clients and offer assistance to them to share critical records over different areas. It makes a difference with collaboration and records can be shared with partners. It makes a difference to me to keep these overhauled all the time. When it works, it is simple to safely send records and organizers to other individuals.
What do you dislike about the product?
You can't fair join a record the old-fashioned way and send it as you have got to begin a entire modern mail. There were often bugs where emails got stuck within the outbox. The failure to utilize pictures within the signature square.
What problems is the product solving and how is that benefiting you?
Great instrument to share secure records and joining with Dropbox instrument. Gives a way to send records safely and effortlessly. Better than average stage when it comes to record sharing and e-mail compression. Not each aiming recipient's e-mail server capacity can suit gigantic connections. Incredible computer program to oversee reports and fundamentally for collaborating with other clients.
Kiteworks easy to use
What do you like best about the product?
Fiteworks is easy to use, smart and flexible.
What do you dislike about the product?
I have no more suggestion to get better kiteworks.
What problems is the product solving and how is that benefiting you?
To manage the risk on data management.
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