Kiteworks
KiteworksReviews from AWS customer
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Secure and User-Friendly with Responsive Support
What do you like best about the product?
I really value Kiteworks for its end-to-end encryption, which keeps data safe even if files are intercepted, and for the audit trails that provide peace of mind for compliance checks. I also appreciate the access controls that let me share securely without worrying about who gets what. The integration with tools like Office 365 and Salesforce makes sharing secure files within workflows smooth. Additionally, I've found the setup to be very easy, and the support team is responsive.
What do you dislike about the product?
Sometimes the interface feels a bit clunky, and customization options could be wider.
What problems is the product solving and how is that benefiting you?
Kiteworks solves data security worries, file sharing hassles, and compliance issues. I use it for secure file sharing and collaboration.
Easy File Sharing with Colleagues
What do you like best about the product?
It's really easy to share files with colleagues.
What do you dislike about the product?
Sometimes it can be a bit slow when I need to access it, which can be frustrating.
What problems is the product solving and how is that benefiting you?
It lets me share multiple files from the same folder, no matter their size.
Top-Notch Security with a Steep Learning Curve
What do you like best about the product?
I like Kiteworks' strong security controls and compliance features. I also appreciate the detailed audit logs and centralized policy management. Additionally, I use Kiteworks to securely share sensitive files and manage compliance when collaborating with external partners, which is crucial for preventing data breaches and ensuring security.
What do you dislike about the product?
The interface can feel complex at first, setup takes time. The interface could be more intuitive with simpler navigation and clearer labels.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to prevent data breaches, ensure compliance, and securely share sensitive files with external partners.
Secure Sharing with Setup Hiccups
What do you like best about the product?
Users love Kiteworks' robust security features, like encryption and access controls, which provide peace of mind. The audit trails and compliance tools are also appreciated for helping regulated industries stay on top of things, especially in sectors with strict compliance rules such as finance or healthcare. These features help track who accessed what and when, making it great for governance and audits. Users also value how Kiteworks integrates with tools like Microsoft 365, Salesforce, and G Suite for seamless collaboration, which helps centralize workflows. The strong security and compliance features are a key reason why users switch to Kiteworks from other products like Box and SharePoint.
What do you dislike about the product?
Some users mention Kiteworks' initial setup can be complex 🌀 and the interface could be more intuitive 😅. Users say the setup 🌀 could be more streamlined, maybe with clearer config options 📋. The interface could also be more user-friendly, like simplifying folder structures 📂.
What problems is the product solving and how is that benefiting you?
Kiteworks provides strong security for file sharing in regulated industries, helping with compliance through robust encryption, access controls, audit trails, and governance. Users note the setup can be complex and the interface less intuitive. It integrates well with other tools to centralize workflows.
Secure and Intuitive with Outstanding Support
What do you like best about the product?
I love the security controls that Kiteworks offers, it simplifies compliance and gives me peace of mind. The support team's always helpful, making things run smoother. The interface is pretty intuitive, which makes collaboration easier. Plus, it integrates well with tools like Office 365 and Salesforce, enhancing smooth collaboration all around.
What do you dislike about the product?
The reporting features could be more intuitive. Some customizations feel limited.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to solve data security and compliance headaches, controlling file access and getting audit trails for regulators.
Effortlessly Secure File Sharing & Compliance
What do you like best about the product?
I like the secure sharing and compliance features in Kiteworks, which I am using for a specific project. It's great for secure collaboration or compliance-related tasks. I also find it exciting to explore more on automating and workflows. Plus, the initial setup of Kiteworks was extremely easy.
What do you dislike about the product?
I like everything about kiteworks
What problems is the product solving and how is that benefiting you?
I use Kiteworks for secure file sharing and compliance. It helps with secure collaboration and exploring workflow automation.
Secure File Sharing with Seamless Integration
What do you like best about the product?
I love the security features of Kiteworks, which include encryption and tracking, giving us peace of mind. The automated compliance tracking is a game-changer, saving us hours and keeping us audit-ready, especially with regulations like GDPR and NDPR. Integrating Kiteworks with Microsoft Office 365 and Salesforce makes sharing and collaboration seamless. The initial setup was surprisingly smooth, with a hands-on support team that made the migration from Box straightforward.
What do you dislike about the product?
The mobile app could be more intuitive. Sometimes navigating feels a bit off.
What problems is the product solving and how is that benefiting you?
Kiteworks solves our file security and compliance headaches, especially for sensitive data through encryption and audit trails. It offers automated compliance tracking, saving us hours and keeping us audit-ready.
Strong Security, but Slow Support with Kiteworks
What do you like best about the product?
I use Kiteworks to securely share files, especially those that are too large or too sensitive for regular email systems. What I like most is the strong security features, which provide peace of mind when sharing confidential information. The core setup of Kiteworks was easy for us.
What do you dislike about the product?
The biggest issue is slow customer support. When technical problems or questions come up, responses can take a long time, which delays workflow. Also, linking it with other business tools took more time and technical effort than expected.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to securely share files that are too large or sensitive for regular email systems.
Secure File Sharing with Room for Speed Improvement
What do you like best about the product?
I like that with Kiteworks, I can securely share sensitive files confidently without worrying about data breaches. I find it saves me time and reduces stress, which is really valuable.
What do you dislike about the product?
I find challenges with slow file retrieval at times, which can delay access to important documents and affect overall workflow efficiency.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to secure my files, solving my data security problems. It lets me share sensitive files easily and confidently, saving time and reducing stress.
Secure and Reliable Platform for High-Risk Data
What do you like best about the product?
I like Kiteworks for its strong security features, like encryption and access controls, and its compliance-focused tools that make sharing sensitive files safer. It's reliable, consistent, and purpose-built for high-risk data environments. I also appreciate that while it doesn't try to be everything, what it does, it does thoroughly and predictably. The initial setup was very easy, quick for basic configuration, and their team was quite supportive.
What do you dislike about the product?
Users sometimes mention Kiteworks could improve on: • Mobile app UX • Customization options • Reporting features
What problems is the product solving and how is that benefiting you?
I use Kiteworks for secure file sharing, collaboration, and data governance. It solves problems like keeping sensitive data secure, meeting compliance regulations, controlling file access, and simplifying collaboration without using email.
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