Kiteworks

Kiteworks

Reviews from AWS customer

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External reviews

119 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Evan P.

Secure Collaboration with Granular Control

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I often like Kiteworks' strong security features, like encryption and access controls, and its compliance-focused tools. It makes sharing sensitive files safer. Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce. Users also like its audit trails for tracking file activity. It's straightforward for IT teams and offers support for deployment.
What do you dislike about the product?
I often want more control over things like folder structures, branding options, and custom workflows.
What problems is the product solving and how is that benefiting you?
I use Kiteworks for secure file sharing and collaboration. It solves problems like keeping sensitive data secure, controlling file access, and meeting compliance regulations. I like its strong security features, like encryption, access controls, and its compliance-focused tools, making it safer to share sensitive files.


    Ibrahim O.

Secure File Sharing with Seamless Integration

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I like Kiteworks' strong security features, like encryption and access controls, and its compliance-focused tools, which make sharing sensitive files safer. I appreciate how Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce. Additionally, I value the audit trails for tracking file activity. It's great how it reduces shadow IT by applying the same encryption, logging, and access controls everywhere, making it easier to enforce consistent policies across teams.
What do you dislike about the product?
Users sometimes mention Kiteworks could improve on: Mobile app UX, Customization options, Reporting features.
What problems is the product solving and how is that benefiting you?
Kiteworks helps keep sensitive data secure, meets compliance regulations, controls access to shared files, and simplifies collaboration without using email.


    ayuba o.

Secure Data Sharing with Seamless Integration

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I love Kiteworks' robust security features and compliance controls. It works especially well in giving me control over sensitive data sharing and tracking access. Plus, integrating it with existing workflows is pretty smooth. I also appreciate how Kiteworks plays nice with other tools, like Microsoft Office 365 and Salesforce, making securing data exchanges seamless. The setup was pretty smooth too, with responsive support.
What do you dislike about the product?
Kiteworks is solid, but sometimes the interface can feel a bit clunky. I would love if they tweaked the UI for smoother navigation. Also, more customization options for compliance templates would be great.
What problems is the product solving and how is that benefiting you?
Kiteworks solves data security and compliance headaches. It secures sensitive info sharing, ensures regulatory compliance, and gives control over data access, preventing breaches and unauthorized access.


    Mila W.

Excellent Control Over File Access with Smooth Setup

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I like Kiteworks for the control it gives me over who can access my files. It's highly valuable to me because I can decide exactly who can view my file, which helps reduce confusion by controlling access and tracking file activity. The initial setup of Kiteworks was fairly easy with clear instructions.
What do you dislike about the product?
The mobile experience could be smoother and offer more of the same features as the desktop version.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to control who can view my files, reducing confusion by managing access and tracking file activity.


    Marry C.

Secure Collaboration with Room for Improvement

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like Kiteworks' strong security features, like encryption and access controls, and its compliance-focused tools, which make sharing sensitive files safer. I also appreciate that Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce, and users like its audit trails for tracking file activity. The setup was straightforward, thanks to a helpful support team.
What do you dislike about the product?
Kiteworks could improve on: - Mobile app UX - Customization options - Reporting features
What problems is the product solving and how is that benefiting you?
Kiteworks keeps sensitive data secure, helps meet compliance regulations like GDPR, HIPAA, controls file access, and simplifies collaboration without using email.


    Chloe R.

Secure File Sharing with Essential Accountability

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Kiteworks to share confidential documents with my team, and I appreciate that no accidental leaks have happened. I like the real-time tracking of file activity so much because it lets me see who opened files and when, helping ensure accountability in my team. The initial setup of Kiteworks was not really difficult.
What do you dislike about the product?
The search function can be slow when there are many files. I would suggest that you make filtering options clearer and improve the search speed especially when there are many files.
What problems is the product solving and how is that benefiting you?
I use Kiteworks for sharing confidential documents with my team, preventing accidental leaks and ensuring accountability through real-time tracking of file activity.


    Marry C.

Secure and Seamless Collaboration Platform

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I often like Kiteworks' strong security features, like encryption and access controls, and its compliance-focused tools which make sharing sensitive files safer. Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce. Users also like its audit trails for tracking file activity. The setup is usually straightforward for IT pros with clear admin controls for permissions and security, pre-built integrations with common tools, and detailed docs and support available. It's easy to configure security settings.
What do you dislike about the product?
Kiteworks could improve on: - Mobile app UX - Customization options - Reporting features
What problems is the product solving and how is that benefiting you?
I use Kiteworks to securely share files and collaborate, ensuring data security and compliance with regulations like GDPR and HIPAA. It simplifies managing who accesses shared files and improves collaboration without relying on email.


    Nattallie E.

Secure File Management with Room for UI Improvement

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Kiteworks to share and manage files with my team and clients. I like that it prevents unauthorized access and keeps confidential information safe. The access controls are well detailed, and the audit tracking is cool too.
What do you dislike about the product?
It's cool but the interface can look overwhelming for new users. The initial setup was manageable but it took some time to understand all the features.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to share and manage files, preventing unauthorized access and keeping confidential information safe.


    Marry C.

Secure and Compliance-Driven File Sharing

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the strong security features in Kiteworks, like encryption and access controls, which make sharing sensitive files safer. Its compliance-focused tools are really valuable for meeting regulatory requirements. I also appreciate how it works smoothly with existing tools, and it was quick to get accounts up and running. Switching from Box to Kiteworks was a good decision because of better security controls, compliance-focused features, and more granular access permissions.
What do you dislike about the product?
I want more improvements control over things like folder structures, branding options, and custom workflows. I also think clearer admin controls for permissions and security are needed. It would be great to have pre-built integrations with common tools like Office and Salesforce, along with detailed documentation and support available.
What problems is the product solving and how is that benefiting you?
Kiteworks keeps our sensitive data secure, helps us meet compliance regulations like GDPR and HIPAA, controls access to shared files, and simplifies collaboration without needing email.


    Marketing and Advertising

Secure, Reliable File Sharing with Easy Access Control and Activity Tracking

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Kiteworks is how secure and reliable it is for sharing files. It makes managing access and tracking activity easy, so we can share sensitive information with confidence while keeping everything organized.
What do you dislike about the product?
Some features can feel a bit complex at first, and the interface could be more intuitive. A few more guided setup options or simpler navigation would make it easier for new users.
What problems is the product solving and how is that benefiting you?
Kiteworks solves problem of the security sharing sensitive files and information. It reduces the risk of data leaks, gives better control over access, and ensures compliance. This helps our team collaborate safely and confidently without worrying about security issues.