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Kiteworks

Kiteworks

Reviews from AWS customer

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External reviews

140 reviews
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External reviews are not included in the AWS star rating for the product.


    Nattallie E.

Secure File Management with Room for UI Improvement

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Kiteworks to share and manage files with my team and clients. I like that it prevents unauthorized access and keeps confidential information safe. The access controls are well detailed, and the audit tracking is cool too.
What do you dislike about the product?
It's cool but the interface can look overwhelming for new users. The initial setup was manageable but it took some time to understand all the features.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to share and manage files, preventing unauthorized access and keeping confidential information safe.


    Marry C.

Secure and Compliance-Driven File Sharing

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the strong security features in Kiteworks, like encryption and access controls, which make sharing sensitive files safer. Its compliance-focused tools are really valuable for meeting regulatory requirements. I also appreciate how it works smoothly with existing tools, and it was quick to get accounts up and running. Switching from Box to Kiteworks was a good decision because of better security controls, compliance-focused features, and more granular access permissions.
What do you dislike about the product?
I want more improvements control over things like folder structures, branding options, and custom workflows. I also think clearer admin controls for permissions and security are needed. It would be great to have pre-built integrations with common tools like Office and Salesforce, along with detailed documentation and support available.
What problems is the product solving and how is that benefiting you?
Kiteworks keeps our sensitive data secure, helps us meet compliance regulations like GDPR and HIPAA, controls access to shared files, and simplifies collaboration without needing email.


    Marketing and Advertising

Secure, Reliable File Sharing with Easy Access Control and Activity Tracking

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Kiteworks is how secure and reliable it is for sharing files. It makes managing access and tracking activity easy, so we can share sensitive information with confidence while keeping everything organized.
What do you dislike about the product?
Some features can feel a bit complex at first, and the interface could be more intuitive. A few more guided setup options or simpler navigation would make it easier for new users.
What problems is the product solving and how is that benefiting you?
Kiteworks solves problem of the security sharing sensitive files and information. It reduces the risk of data leaks, gives better control over access, and ensures compliance. This helps our team collaborate safely and confidently without worrying about security issues.


    Salam B.

Unbeatable Compliance and Integration

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I really like Kiteworks for its secure file sharing which makes handling sensitive information way less stressful. The audit trails and compliance features are great, making compliance a breeze by tracking who accessed or shared files, providing clear visibility on file activity. The integration with Office 365 is a big plus as well, allowing users to work seamlessly without having to jump through hoops, and it makes for smooth data exchanges and compliance tracking across platforms. The transition to Kiteworks from Accellion was pretty smooth, fitting our needs better with better compliance features and data tracking. Also, the initial setup was absolutely easy.
What do you dislike about the product?
The mobile app UX could be smoother. Sometimes it feels like the desktop version is more intuitive. I would love more customization options for permissions too.
What problems is the product solving and how is that benefiting you?
Kiteworks provides secure file sharing, making handling sensitive info less stressful. The audit trails and compliance features make compliance easy and reduce headaches for IT and legal teams. Integration with Office 365 allows seamless collaboration without jumping through hoops.


    Sophie S.

Solid Data Protection but Pricey

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like using Kiteworks to protect my data and network, and I appreciate the privacy protection it provides. I think I like the VPN tool better than other features.
What do you dislike about the product?
I find the pricing too high. Also, the initial setup was not easy.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to protect my data and network, ensuring privacy protection.


    Marry C.

Secure Collaboration with Kiteworks

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I really value Kiteworks for its strong security features like encryption and access controls, which make sharing sensitive files safer. The compliance-focused tools are also a big plus, helping to meet regulatory requirements like GDPR and HIPAA. I enjoy how Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce, which makes it easy to work with our existing setup.
What do you dislike about the product?
I think Kiteworks could improve on the mobile app UX. The customization options are lacking, especially the branding options. The reporting features also need improvement.
What problems is the product solving and how is that benefiting you?
I use Kiteworks for secure file sharing and collaboration, ensuring data protection and compliance with GDPR and HIPAA. It simplifies collaboration without email, integrates with tools like Microsoft Office and Salesforce, and controls access to shared files.


    Viola B.

Secure File Sharing with Kiteworks

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like Kiteworks for its strong encryption for file sharing, which protects data in transit and at rest. The granular access controls are great as they let me manage who sees what. I appreciate the compliance with regulations, like GDPR and HIP, as it's crucial for our work with sensitive data. The compliance tools really help meet these regulations. The initial setup was straightforward for IT teams, involving configuring security settings and integrations. Additionally, Kiteworks offers support for development which is helpful.
What do you dislike about the product?
Better integrations with other productivity tools. More customizable workflows.
What problems is the product solving and how is that benefiting you?
Kiteworks solves problems by securely sharing sensitive files with external partners, ensuring compliance with data regulations, and protecting data from breaches or unauthorized access.


    Amuda B.

Superior Security for Sensitive File Sharing

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like Kiteworks for its strong security features, including encryption that protects data in transit and at rest, and its granular access controls which let me manage who sees what. I appreciate the compliance tools that help meet regulations like GDPR and HIPAA. The security control is better, which was a big reason to switch from Box. The initial setup was straightforward for IT teams.
What do you dislike about the product?
I think the mobile app could be more intuitive. Also, I would like better integrations with other productivity tools and more customizable workflows.
What problems is the product solving and how is that benefiting you?
Kiteworks solves problems like securely sharing sensitive files, ensuring compliance with data regulations, and protecting data from breaches or unauthorized access.


    Mark H.

Effortless Data Security and Stellar Compliance Features

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the robust security features and seamless integrations of Kiteworks. It makes securing data exchanges easy without disrupting workflows. The customer support is responsive and helpful, and the audit logs are super detailed, making compliance checks a breeze. The integrations, especially with Office 365, are excellent, allowing easy sharing of files directly from Outlook or Teams. It provides peace of mind with its robust security for sharing sensitive data externally. The version control feature is handy as it tracks changes even when files are shared externally. I also appreciate that users don't need extra logins, it just works.
What do you dislike about the product?
UI navigation can be a bit clunky. Would love more customization for compliance templates and more flexible reporting.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to secure sensitive content communications, solve data security and compliance headaches, and track data access. It makes meeting GDPR and HIPAA compliance requirements simpler, provides robust security, seamless integrations, and helps securely share files with external partners.


    Danush V.

Seamless Cloud Collaboration and File Transfers

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
The cloud collaboration and file transfer are seamless.
What do you dislike about the product?
The user experience is a bit complex, and it takes some time to get the hang of how to use it.
What problems is the product solving and how is that benefiting you?
Secure cloud integration and security.