Kiteworks
KiteworksReviews from AWS customer
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Kiteworks: Enterprise-Grade File Handling with Strong Audit Trails
What do you like best about the product?
Kiteworks (formerly Accellion), there are several high-value technical and operational features that consistently stand out. Majorly, Entrrprise level file handling and aufitvtrails
What do you dislike about the product?
Most of the items I like but some area need refinement
What problems is the product solving and how is that benefiting you?
To retain the compliance related data based on their retention tenure
Strong Security with a Learning Curve
What do you like best about the product?
I like Kiteworks because it has a strong focus on security with full visibility and control, especially when sharing data outside the organization. Its biggest strength is that every file, email, or transfer is encrypted and governed, which allows organizations to control who accesses data, for how long, and under what conditions. We switched to Kiteworks to improve security, compliance, and visibility over sensitive data exchanges.
What do you dislike about the product?
The interface feels dated and less intuitive, especially for new or non-technical users.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to enhance security, compliance, and visibility over data exchanges, controlling access and conditions effectively. It's especially beneficial for secure data sharing outside the organization.
Effortless and Reliable Platform
What do you like best about the product?
I love how Kiteworks is so easy to use; it's a complete platform that simplifies my work with sensitive data. It's easy enough for anyone to set up, which is a big plus for me. I also appreciate how it handles MFT files while keeping confidential information secure. Kiteworks works perfectly for my needs.
What do you dislike about the product?
nothing at all
What problems is the product solving and how is that benefiting you?
Kiteworks helps me manage and secure sensitive data effortlessly.
KITEWORKS PRINCIPALS
What do you like best about the product?
USERS FIND KITEWORKS EASY TO NAVIGATE, WITH A MODERN INTERFACE THAT ENHANCES COLLABORATION AND PRODUCTIVITY ACROSS TEAMS.
What do you dislike about the product?
FILE ORGANIZATION CHALLENGES, WHICH MAY HINDER EFFICIENCY IN MANAGING CONTENT.
What problems is the product solving and how is that benefiting you?
THE PLATFORM UTILISES LARGE FILE TRANSFER CAPABILITIES-50GB-100GB,
Effortless Secure File Sharing with Top-notch Usability
What do you like best about the product?
I use Kiteworks for secure email exchange for files and data, and I find it secure, efficient, and capable of handling large files. I like that it's easy to use and allows me to track email receipts effectively. The initial setup was also easy, which I appreciate.
What do you dislike about the product?
Works fine with no issues
What problems is the product solving and how is that benefiting you?
I use Kiteworks for secure email exchange, making it secure, efficient, and suitable for large files.
Top-Tier Security with Room for UI Improvement
What do you like best about the product?
I like that Kiteworks takes security seriously, offering strong encryption in transit and at rest, granular access controls, and multi-factor authentication. This gives me confidence that sensitive data is protected, even when sharing with external partners. It's a huge relief knowing that files aren’t floating around unprotected on regular email or consumer cloud drives. I appreciate how well Kiteworks works alongside several other tools we use, mainly as a secure layer on top of our existing systems. The documentation and onboarding resources were also helpful during the setup. Once the core configuration was completed, the platform was stable and easy to manage.
What do you dislike about the product?
The user interface can feel complex. While Kiteworks is very powerful, the interface can feel a bit overwhelming at first—especially for new or non-technical users. Some workflows require extra clicks, and it takes time to fully understand where certain settings or features live. A more modern, intuitive UI or guided onboarding would help reduce the learning curve.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to securely share sensitive documents, preventing interception and unauthorized access. It provides encrypted, secure file sharing, protecting private data end-to-end. What stands out is its top-tier security features, like strong encryption and multi-factor authentication, ensuring data safety even with external sharing.
Ideal for State Agencies: Full Encryption, Zero Trust, and In-Transit Scanning
What do you like best about the product?
Kiteworks is ideal for state agencies due to its emphasis on full encryption, zero trust access control, and in-transit scanning. It provides highly secure, compliant and auditable file transfer capabilities.
What do you dislike about the product?
Kiteworks licensing is somewhat complicated and requires multiple skus for a single request, so it's easy to miss required components.
What problems is the product solving and how is that benefiting you?
Kiteworks provides end to end encryption, zero trust access controls and in-transit malware scanning which is needed by Government agencies to handle confidential and high sensitivity data that cannot move through generic FTP or email. Kiteworks support engineers respond 24x7 Technical support with global coverage. it's implementation and deployment is easy once prerequisites are met.
Security and Reliability in File Sharing
What do you like best about the product?
I like that Kiteworks is secure and reliable for sharing sensitive files. I can control access to documents, revoke permissions if necessary, and comply with security policies without much trouble. Additionally, the integrations work well, especially with Outlook and the APIs. I like being able to automate approval workflows for documents, and file versioning is useful when working with multiple revisions. The initial setup is quite straightforward and quick, and although setting up integrations and security measures can take time, the documentation is very helpful.
What do you dislike about the product?
The performance with large files is not the best, sometimes it takes a while to upload. Also, the interface could be modernized, it is noticeable that it is an enterprise and traditional tool.
What problems is the product solving and how is that benefiting you?
I use Kiteworks to securely share confidential files, control access, and ensure compliance with security policies. The integrations and automations are effective, which is essential for sensitive documents.
Secure Governance and Compliance
What do you like best about the product?
I value its robust security and centralized governance for compliant external file sharing.
What do you dislike about the product?
The user interface feels dated and the administrative controls can be complex for new users.
What problems is the product solving and how is that benefiting you?
It prevents data breaches by providing a single, governed path for secure file transfers.
Seamless Integrations and Secure File Sharing with Kiteworks
What do you like best about the product?
Kiteworks has seamless integration with multiple tools which helps create a well streamline workflow.
It allows us to share documents and files inside and outside our organization securely with its advanced encryption capabilities thus promoting great data security.
It allows us to share documents and files inside and outside our organization securely with its advanced encryption capabilities thus promoting great data security.
What do you dislike about the product?
It has a complex setup so new users may find it overwhelming at first.
What problems is the product solving and how is that benefiting you?
It provides data security by protecting sensitive files and communications thus reduces the risk of data breaches and unauthorized access through End-to-End encryption.
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