Centralized secret management has improved multi-cloud security and automated key rotation
What is our primary use case?
The main use case is to manage our secrets, to secure machine credentials, API keys, certificates or tokens, and SSH credentials and encryption keys. All of these are secured in hybrid and multi-cloud environments through this tool.
Generally, I fit Akeyless Secrets Management into CI/CD pipelines. I have a lot of CI/CD pipelines and many cloud environments in AWS, Azure, and GCP. I manage all API keys and encryption keys through Akeyless Secrets Management. Akeyless Secrets Management offers multiple features including automated key rotation. There is a feature called Distributed Fragment Cryptography, which is a patented Zero-Knowledge encryption architecture provided by Akeyless Secrets Management. This is the main use case of Akeyless Secrets Management.
What is most valuable?
One thing I want to say about Akeyless Secrets Management is that many other secret management providers are available, but Akeyless Secrets Management helps us because it has a feature called automated secret rotation. This automated secret rotation automatically triggers a workflow to our hybrid cloud or cloud provider to rotate the secrets on a long-term basis, such as every three months or six months. This ensures the security of our organization better. This is a security best practice generally used in many organizations, but they implement it through their own scripts and CI/CD scripts. Now, with Akeyless Secrets Management, I do not have to do that. Akeyless Secrets Management provides this by default. It has helped us a lot because it reduces overhead for our organization.
The features mainly include that Akeyless Secrets Management supports multi-cloud and hybrid environments. It has a Universal Secrets Connector and can connect with other secret managers. It offers good compliance, automated secret rotation, temporary credentials, and dynamic secrets options. The main standout feature is the Zero-Knowledge architecture.
Automated secret rotation stands out most for me. This significantly lowers my manual effort. Without manual intervention, it is automated. Without manual overhead, it solves many issues.
What needs improvement?
I sometimes feel that there are documentation gaps in Akeyless Secrets Management. The documentation could be more detailed for advanced integrations and troubleshooting.
Some organizations feel that there is a trust concern because the secrets are stored in Akeyless Secrets Management and it is not open-sourced. It is completely closed-source. If something goes wrong or someone hacks Akeyless Secrets Management, there is a huge drawback. These are concerns my organization and many other organizations are facing.
The UI/UX could be better on the homepage and many other pages. Pricing transparency should also be improved. The pricing should include discounted pricing for regular customers or regular enterprise customers.
For how long have I used the solution?
I have been using Akeyless Secrets Management for around one year.
What do I think about the scalability of the solution?
Akeyless Secrets Management's scalability is very good. As of now, I have not experienced any issues.
How are customer service and support?
The customer support is good, but it is somewhat slower compared to other support systems. It could be faster.
Which solution did I use previously and why did I switch?
Before Akeyless Secrets Management, I used many other secret managers including in-built secret managers in AWS, AWS Vault, and HashiCorp Vault. Before that, I had to do it manually. With Akeyless Secrets Management, I was able to rotate it very quickly. The efficiency I can report is that around 40% to 50% of the efforts are not wasted in secret management.
Previously, I was using HashiCorp Vault and AWS Secret Manager. There were many issues with HashiCorp Vault and AWS Secret Manager, such as the lack of automated secret rotation and many compliance threats attached to those platforms. This is why I switched to Akeyless Secrets Management.
What was our ROI?
The metric is based on two or three factors including the time saved and the number of manual tasks reduced, as well as the before and after time. Based on those metrics, my organization's efficiency improvement is 40%.
Which other solutions did I evaluate?
HashiCorp Vault and AWS Secret Manager were the options I evaluated, but I did not get the results I was looking for. They do not have automated secret rotation, and they do not have a Zero-Knowledge architecture or this cryptographic design. Akeyless Secrets Management stands out because it combines SaaS simplicity with a Zero-Knowledge cryptographic design, reducing operational overhead without fully sacrificing control.
What other advice do I have?
The advice I will give to anyone looking into using Akeyless Secrets Management is to first evaluate what tool you need according to your organization's needs. Understand your organization's need and determine why you need this tool and whether it is necessary. Ask these questions and then choose any tool, not only this tool, but these questions need to be asked beforehand. Once you ask yourself those questions, then you will be confident that you need to use this tool. Always evaluate alternative options as well.
Use Akeyless Secrets Management as a temporary tool, not a permanent tool. Store a backup of your secrets somewhere. You should not completely rely on Akeyless Secrets Management because if Akeyless Secrets Management fails, everything fails due to a single point of failure. If you have a good backup, you will always be better positioned. These are the suggestions I would give. I gave this product a rating of 8.5 out of 10.
Effortless Security with Seamless Integration
What do you like best about the product?
I use Akeyless Identity Security Platform to retrieve secrets that are automatically rotated, which helps with storing passwords in code and enhancing security. I really like the implementation ease and security it offers. This platform allows organizations to adopt more secure practices by not keeping passwords in config files, preventing password leaks. Everything works well with it, and the initial setup was straightforward even though it required some coding to integrate.
What do you dislike about the product?
Nothing as such deserving dislike
What problems is the product solving and how is that benefiting you?
I use Akeyless Identity Security Platform for retrieving secrets with automatic rotation and storing passwords securely, which enhances security by preventing password leaks.
Effortless Setup, Needs Enhanced Features
What do you like best about the product?
I like that the Akeyless Identity Security Platform has an easy-to-understand architecture and the initial setup is easy. There's no overhead of maintaining local infrastructure, and it saves time and money by allowing us to bring Akeyless onboard and retire our previous PAM tool. The free training, documentation, and guidance from the Akeyless team made it convenient to deal with initial challenges.
What do you dislike about the product?
There are many such things, a few of them are - no desktop client for Windows still available, the plugin and the web interface have some issues, and some features are still not available as requested or as per industry standard. We put suppose cases and feature requests and it would be great if those cases were taken care of quickly. Some may take time, which we understand, but no SLA it seems. It would be better to deliver a request within a month or at least within a quarter.
What problems is the product solving and how is that benefiting you?
I use Akeyless Identity Security Platform to store and rotate secrets, which saves us time and money. It simplifies periodic rotation of service account secrets, helping us consolidate tools by offering an easier setup without infrastructure maintenance overhead.
Easy, Plug-and-Play Experience
What do you like best about the product?
Easy use of the product basicly plug and play
What do you dislike about the product?
Sometimes we have issues with the software overlay with the password fields and it is then hard to see your password in the field you are typing in
What problems is the product solving and how is that benefiting you?
Quicker roll out of these features some of your competitors are slower in rolling out their software and ease of use
Akeyless DFC Keeps Encryption Keys Truly Distributed and Secure
What do you like best about the product?
As Akeyless uses Distributed Fragments Cryptography™ (DFC), ensuring:
No single party including Akeyless can reconstruct full encryption key
What do you dislike about the product?
I didnt found any such issues with the platform
What problems is the product solving and how is that benefiting you?
Secret Sprawl & Lack of Visibility -Akeyless centralizes all secrets—static, dynamic, and short-lived—into a unified SaaS platform. This eliminates shadow secrets, reduces breach exposure, and provides full visibility & auditability
Positive experience with the Akeyless platform
What do you like best about the product?
-Quite simple to configure and intuitive.
-K8S secret injector works great.
-Support is very good.
Akeyless provided the exact features we needed.
What do you dislike about the product?
- Sometimes it's hard to understand the issue based on the logs, need to get support.
What problems is the product solving and how is that benefiting you?
Replaced AWS SM with Akeyless, and instead of using the External Secret operator / ASCP - we've switched to Akeyless secret injector.
Quite easy to implement, and after some hotfixes, it works very well.
Excellent Experience
What do you like best about the product?
Functionality , Customer experience and support,
What do you dislike about the product?
Some really small UI tweaks that can be improved to enhance usability through the UI
What problems is the product solving and how is that benefiting you?
Secure secrets storage, secrets management
Very good tool with different options to use, best to work with a microservice env
What do you like best about the product?
management and versioning - pretty comfortable. You can manage the access of each person who needs to use the system and make sure developers will only have specific permissions.
What do you dislike about the product?
it cost module - because of it we don't use akeyless for PR environments (dynamic environments) and had to use Secret manager.
What problems is the product solving and how is that benefiting you?
keys access in a MS environment
convinient & secure way to share/store information
What do you like best about the product?
mostly user interface, apart from security. Ability to have nested directories, copy & paste secrets.
What do you dislike about the product?
takes time to load if i navigate to previous directory
What problems is the product solving and how is that benefiting you?
one place to store all secrets & not having to use Vaults for key sharing, also CICD pipeline integration work very well with akeyless
its friendly and easy to use.
What do you like best about the product?
its easy to use. we use it a lot so its means a lot to us.
we like it.
What do you dislike about the product?
i cant think about something specific to say a bad thing on it.
What problems is the product solving and how is that benefiting you?
it helping us to control computers and their password . we managed the all company computers over here.
