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Honest rating and a short review
What do you like best about the product?
Relying company, with good products and overall support. Very responsive and proactive when dealing with defects or general questions. they also took into consideration the suggestions and new requirements that we had.
In general, I had a very good collaboration with Tyk.
In general, I had a very good collaboration with Tyk.
What do you dislike about the product?
Still, some of the products are not mature enough. For example, the Tyk Portal is still in beta version for a long time.
What problems is the product solving and how is that benefiting you?
Exposing APIs with our customers through tyk GW
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Most complete and feature-rich API Gateway
What do you like best about the product?
The APIs behind Tyk, enabling us to provision IaaC configuration for our API Gateways, without having to rely on ClickOps.
The onboarding process and the support we receive from Tyk Team are fantastic.
The onboarding process and the support we receive from Tyk Team are fantastic.
What do you dislike about the product?
Nothing to dislike in particular - documentation didn't cover some complex scenarios/setups, but Tyk Team has always been helpful and willing to provide guidance whenever needed.
What problems is the product solving and how is that benefiting you?
Consolidating our API Ingresses behind a single point of entry, improving the observability and monitoring of our Ingress Traffic.
A strategic solution enabling modern day API gateway provisioning and management
What do you like best about the product?
Tyk has provided us with a seamless API management platform featuring an API gateway, a user-friendly dashboard, logs, analytics and a dev portal. Tyk team helped us build a custom oAuth plugin to support some of our API feature teams who don't use typical authentication mechanisms. We have always received excellent technical support from Tyk consultants and valuable insights to alternate solutions whenever required within a reasonable turnaround time. Tyk team have massively influenced how we envisaged our API access control, monitoring and management capabilities and enabled us to build a future-ready, secure and scalable solution with measurable cost benefits compared to our existing gateway and aligns perfectly with our strategic roadmaps.
What do you dislike about the product?
Just a one-off occasion where we had a few issues with inconsistent logs with a new Tyk pump version which impacted our business and had to be rolled back from production. Few questions were raised around product stability across different environment configurations.
What problems is the product solving and how is that benefiting you?
Helping us move away from usage-based cost model and aligns perfectly with our strategic roadmap by providing a modern API management solution.
Batteries-included api gateway with good support for cloud-native workloads.
What do you like best about the product?
The Kubernetes operator allows us to manage all configurations of our API definitions in git and deploy them alongside the relevant applications. This removes the barrier between our developers and production.
What do you dislike about the product?
The documentation can be a bit confusing for some of the operational aspects of running Tyk. In some cases, the documentation has been incorrect or missing entirely.
What problems is the product solving and how is that benefiting you?
We are building an API-first platform that external customers will consume. Tyk is providing a platform we can use to control access to those APIs via a performant, scalable, central place.
Supportive team but may not be the solution for all use cases
What do you like best about the product?
The support team is helpful. We have management and technical support from Tyk for long-running issues.
What do you dislike about the product?
Tyk dashboards are limited and do not allow much drilling down. Often, we had to get the data from MongoDB to chart the data we needed.
What problems is the product solving and how is that benefiting you?
NA, I am providing support to a client using Tyk API Management Platform; I am not the direct party benefiting from Tyk API Management Platform.
Ease of use
What do you like best about the product?
It is generally easy to set up and use straight away for simple POC or general use cases. But it does have intensive configurations for different needs as well. And more importantly, their gateway is open source, and you can know what they are doing. They do integrate with open source tools like jager, zipkin for tracing.
What do you dislike about the product?
Documentation wasn't their strong point, but it is improving now. Tyk Dashboard provides only simple analytics reporting; you need to pump the information into other tools to get more info about your APIs. Sadly their integration with cloud platform is not very deep, mainly just using them as infrastructure platforms, no integration with S3, X-ray, Secret Managers, etc.
What problems is the product solving and how is that benefiting you?
Initially, the developer portal was bare and unable to use at an enterprise level. However, they developed an enterprise developer portal that provides more customization for enterprise needs.
Complete API Gateway
What do you like best about the product?
Tyk has many features, like request manipulation and policy per role. You can create roles and assign access rights to a role by just editing JSON file. I think Tyk is a complete solution.
What do you dislike about the product?
I think learning is tough. It does not have good PoCs to learn. Documentation is hard to follow. There should be simple PoCs and tutorials. In this way, newcomers can implement Tyk in their projects faster.
What problems is the product solving and how is that benefiting you?
We implemented stateless authentication by using Tyk. We created roles and gave access rights to them. When we create an API, we edit policy file to let specific roles send requests to the API.
Tackling Blockchain APIs
What do you like best about the product?
Blockchain has multiple APIs, and Tyk abstracted these complexities in a simple one-stop user interface that was super fast and easy to use.
What do you dislike about the product?
Nothing much to write here, maybe cost, but even that was scaled by the team relative to our volume.
What problems is the product solving and how is that benefiting you?
The need to interrogate multiple systems, pricing oracles and transactions via a simple user interface.
Default choice for API Management
What do you like best about the product?
I have found Tyk to be easy to set and very reliable—particularly its uptime and p95 performance.
What do you dislike about the product?
There is nothing to particularly dislike about Tyk. API management can be a little daunting but Tyk makes getting started as simple as possible.
What problems is the product solving and how is that benefiting you?
In one word: consolidation. Being able to deploy, scale and monitor APIs in one central place is simple and helps us be more decisive.
We trust Tyk to handle our growing amount of APIs at Bravissimo!
What do you like best about the product?
We love the Tyk Operator! It's a very progressive, cutting edge tool, and when running a Kubernetes environment slots right in with other tools we use that use the operator model! Being able to declaratively say how we want our APIs handled is great.
What do you dislike about the product?
Honestly not a lot! My minor gripes are probably around the terminology can sometimes be a bit confusing between dashboards and control planes.
What problems is the product solving and how is that benefiting you?
We are growing the amount of microservices we have. To assist our developers, we're building an internal developer platform that allows them to self-serve the creation of these microservices. We heavily integrate Tyk into our solution so that developers can easily deploy and secure their APIs in a consistent way.
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