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External reviews

297 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Alex B.

Solid tool with a wide array of data points

  • April 10, 2020
  • Review provided by G2

What do you like best about the product?
Huge variation in data inputs. Comprehensive. Decent amount of visualizations. Plugged-in well with most Microsoft Office tools that were used. Highly customizable and very reliable compared to most other data anlaytics tools I've used, even others within the same role I performed.
What do you dislike about the product?
Slow load time after changing data streams and filters being used. I Could have done with more suggestions and guidance or some form of best practices & automated analysis.

It's a big ask, but some basic AI or correlation metrics and signals would have been a massive business value-add and delivered untold hours spent working with the tool on an ad hoc basis.

At Walmart, there was an entire program of specialists who would start most days checking Thoughtspot data and parse through tables and information. The business value and customer retention would accelerate if Thoughtspot was able to deliver a small handful of actionable insights, outliers and anomalies that the program picks out programmatically.
What problems is the product solving and how is that benefiting you?
I no longer use the tool but it gave significantly better clarity and visibility into what was driving sales performance and customer preferences. It's pretty clear what the main value of Thoughtspot is: ingest and organize data, then give maximum flexibility to adjust the data to whatever situation or granularity needed.

In short, solid and descriptive statistics around what drove business.
Recommendations to others considering the product:
Create and save boards with information that you have decided is impactful. Don't get caught in the weeds of endless data.


    Hospital & Health Care

Good and clean infrastructure from IT to business users.

  • April 09, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use and navigate, it will allow the end-user to get straightforward answers.
What do you dislike about the product?
I cannot say a lot of dislike, perhaps if the application can be used in all browsers it will be good.
What problems is the product solving and how is that benefiting you?
Answers for end-user.
Because it uses Linux, it is easy to manage in the back-end.
Recommendations to others considering the product:
Certification would be good.


    Akrita V.

A powerful tool for visualization

  • April 07, 2020
  • Review verified by G2

What do you like best about the product?
The power of AI which has been designed in a way that it understands what we want to search just on the basis of keywords.
It also has SpotIQ that definitely deals with the real information.
What do you dislike about the product?
1) Should include more graphical approach to have better picture.
2) Should include sharing feature
What problems is the product solving and how is that benefiting you?
I have been working on visualizing data and now can retrieve information in jiffy.
I am also looking into the design part and understanding the authentication ways .

Benefits are- it has reduced my work load and also saved a lot of time(as mentioned above).


    Publishing

ThoughtSpot is data democracy

  • March 24, 2020
  • Review provided by G2

What do you like best about the product?
ThoughtSpot is intuitive in its user experience. The simply search method of building charts ensures anyone can use it and negates need for large dedicated business intelligence teams
What do you dislike about the product?
Sometimes you'll come across errors where starts wont load and this takes a little tweaking to get right, to get your visualisations working
What problems is the product solving and how is that benefiting you?
Bringing more data into the light of day. Solving questions like revenue analysis. Or having a quick way to built enterprise dashboards.


    Jyoti D.

Thoughtspot works faster than what you expect

  • March 23, 2020
  • Review provided by G2

What do you like best about the product?
UX, analytics , quick turnaround response, integration can be done with any DB even excel file.
What do you dislike about the product?
Limitations around data modelling, cannot do any data manipulation inside tool.
What problems is the product solving and how is that benefiting you?
We are dealing with a healthcare client, Thought Spot is really helpfull for district managers and regional managers to monitor sales around the market.
Recommendations to others considering the product:
If you want Faster performance because of increased number of users, please go for it
If you want a reporting plus analytics and your users are also well equipped with analysis, they can themselves search KPI and pull metric, then do for thoughtspot.


    Shantanu B.

Great for business users, tedious for complex BI reporting

  • March 21, 2020
  • Review provided by G2

What do you like best about the product?
The things best about ThoughSpot are:
1. The user interface is extremely well thought out. It is extremely easy to use. In fact, it just took me half an hour to learn and start building pinboards on ThoughtSpot. Even our business users who do not have technical background could pick it up easily. This gave them self service ability as well
2. The costing model is extremely good as well. Seeing that now there are a huge number of users for any report in a large company, pricing based on storage space instead of number of licenses is a very good model
3. The company listens: we kept putting in various requests of what should be added to TS, one being materialized views and in the next release it was added as a feature. The feedback mechanism is very good
What do you dislike about the product?
The functionality is limited as compared to industry standard BI tools like Tableau. Especially in two areas:
1. Customizing layouts, colors, graph types is not that simple and often times not possible. There are only five sizes present, limited colors and graph types. This often times means that we are not able to deliver what the client wants.
2. SQL functions like window functions which can be readily coded in other platforms are not present in ThoughtSpot. This puts unnecessary pressure on the data model to be specifically tailored for TS and therefore less reusable.
3. There is a lack of community support at the moment if we face any new problems or constraints since it is a new tool
4. Currently live connection to data is not possible, only Excel extracts can be uploaded to build reports
What problems is the product solving and how is that benefiting you?
In our project we were building performance reports for claims handling process of a large Australia based insurer. The key problems why we used TS was:
1. The pricing model: The old reports were scattered across multiple platforms including Tableau. A large user base meant that license costs were way more than set up cost of TS

2. We also wanted to give business users the ability to play around with the data, and TS gave us that ability
Recommendations to others considering the product:
There should be quite a number of considerations before you decide to use ThoughtSpot:
1. Number of users: Pricing is better in TS if he user base is large
2. Functionality required: Do not use ThoughtSpot for extremely complex dashboards. It is for moderate level business reporting at the moment
3. Type if users: If there are more business users, or people with limited tech background, go for it


    Hospital & Health Care

Great analytic software

  • October 30, 2019
  • Review verified by G2

What do you like best about the product?
ThoughtSpot is a great app for quickly finding information within your data that you didn't know or think you could leverage.
What do you dislike about the product?
There are no major flaws to this application. It is well thought out and designed well.
What problems is the product solving and how is that benefiting you?
We are using this as a reporting tool to provide insights quickly into our data.


    Education Management

Excellent data tool insight

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
The speakers brought on a vast amount of knowledge and expertise.
What do you dislike about the product?
All was great, there was nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
Accessible data
Recommendations to others considering the product:
Recognize what you need and gather the right amount of data on the right tool for your organization


    Non-Profit Organization Management

Great Keynotes!

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
The keynote sessions. I enjoyed learning how other companies / organizations are using Thoughtspot and learning about the new ThoughtSpot features. I was really inspired by the work of Not Impossible.
What do you dislike about the product?
The speakers in the breakout sessions I attended spoke very generally about their use of ThoughtSpot. I think I would have gotten more value out of the sessions if they talked specifically about how they use and implemented ThoughtSpot and aligned their talking points with the titles of the sessions.
What problems is the product solving and how is that benefiting you?
We are using ThoughtSpot to enhance our self-service BI. It has enabled us to learn interesting insights about our donors.


    Telecommunications

ThoughtSpot is great AI tool

  • October 17, 2019
  • Review provided by G2

What do you like best about the product?
Quick pinboard development and fastest search experience
What do you dislike about the product?
SpotIQ is not fully matured and need lot of data design
What problems is the product solving and how is that benefiting you?
Analytic and whatif