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CrafterCMS Enterprise Delivery (Ubuntu x86_64)

CrafterCMS | CrafterCMS 3.1.31E 20230918

Linux/Unix, Ubuntu 18.04 - 64-bit Amazon Machine Image (AMI)

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External reviews

18 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Alex S.

Awesome Multi-Channel Digital Experience Platform

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
CrafterCMS is exceptionally versatile. It enables us to serve any content to any type of digital experience and integrate with any external system we need to.
What do you dislike about the product?
We have not encountered any negatives or things that don't work well for us.
What problems is the product solving and how is that benefiting you?
We're using CrafterCMS as a content and integration hub for our digital experiences. CrafterCMS makes integrating our timing, scoring and media with our web, mobile apps and digital signage simple and easy.


    Higher Education

The author experience is good. The developer experience can use some work.

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
The authoring experience is pretty good. I like that Crafter puts a lot of thought into content management and makes developers and authors focus on how that content is managed within the system. I have seen other CMS systems where the CMS turns into a swamp of content.
What do you dislike about the product?
While I like that Crafter handles everything via Git repositories, sometimes the underlying Crafter repository seeps its way into my developer's processes -- the Crafter repository is a leaky abstraction. The code forward/content back model proposed by Crafter is good in theory. But dealing with DEV/STAGE/PROD release cycles can get messy very fast because the content is getting created at all three levels, DEV/STAGE for testing and PROD for the real content. Then if you have to change the configuration files in one of the upstream environments (STAGE or PROD) -- a hotfix config change -- that makes merging your code from DEV messy. I would like to see more effort put into improving this developer experience.

I don't like the fact that groovy is the only programming choice for most things in Crafter. We should also have the option to use Typescript/Javascript throughout.
What problems is the product solving and how is that benefiting you?
Crafter allows our content creators to create and publish changes outside our normal product release cycles. Once the developers have enabled the in-content editing, there are now large parts of the application developers don't even concern themselves with. This allows our developers to focus on our sites' more dynamic, data-oriented features without worrying about managing large blocks of static content. Our developers are also recommending new content areas that authors can manage, which means they are starting to understand the benefits of content modeling.


    Information Technology and Services

Crafter CMS from Ops Perspective

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
Crafter CMS has a great support team that is very helpful during challenging times. Logging options are very flexible which helps to quickly diagnose problems. Updating content, deploying the changes across the cluster are very simple tasks. From a development & deployment perspective, Crafter is a dream.
What do you dislike about the product?
My biggest dislike is the way Crafter syncs data between repos. I suppose Git is a better than the old option of Alfresco, but Git working across clusters has been prone to conflicts which are sometimes a mess to work through. There's got to be a better way.
What problems is the product solving and how is that benefiting you?
Crafter continues to upgrade their products to be more user-friendly. That allows me to spend less time troubleshooting Crafter servers which is very helpful.


    Online Media

Industrial strength and open standards-based

  • January 26, 2023
  • Review verified by G2

What do you like best about the product?
I like that the delivery (website in our case) is separate from the authoring environment, which means we can deploy releases at any time without impacting the end user.
What do you dislike about the product?
The version that we currently use requires an instance of Elastic that is outside of the Crafter environment and our internal security policy makes that difficult to maintain.
What problems is the product solving and how is that benefiting you?
We are using CrafterCMS to store and maintain content related to a public website. The information served on the site is a combination of video-on-demand, live-streaming video and articles. A consolidated platform to maintain access to this content is beneficial.


    Terry D.

Easy To Configure

  • January 26, 2023
  • Review verified by G2

What do you like best about the product?
I like the way content types can be created with ease, and how various pieces of content can be embedded in any content type. The ability to create multi-lingual content is very helpful as well.
What do you dislike about the product?
We're still using version 3.1.27, yet to upgrade to 4.x, but I find that earlier versions don't have the ability to edit content on mobile devices. The only way to access the context menus from the sidebar is with a right-click.
What problems is the product solving and how is that benefiting you?
Crafter allows us to integrate content from various external sources for video-on-demand, live streams and resources from AWS S3 buckets. It offers a better way to manage all of our content, components, pages, and scripts in one place.


    Jorge d.

CrafterCMS is an incredible headless platform easy to adapt to multiple business use cases

  • May 25, 2021
  • Review verified by G2

What do you like best about the product?
- Git Based platform <3
- Very friendly and active service support, development, and growing community
- The platform is based on modern and reliable technologies
What do you dislike about the product?
- Lack of deep testing in the development branch (from one version to another, some pieces might be missing in the development branch)
- Documentation could be better, but they are doing a great job improving this point and providing CrafterCMS Courses through Crafter Academy
What problems is the product solving and how is that benefiting you?
- We were able to successfully create and integrate into CrafterCMS our own React-based plugin using CrafterCMS APIs and a modern stack (using 4.0 dev branch) to leverage Git based file management
- We were able to start a migration from NAS-based file management to a whole git-based file management flow in an easy way for stakeholders, thanks to CrafterCMS
- We were able to adapt CrafterCMS backend and frontend to our needs very quickly, thanks to the documentation, support, and readability of the code
Recommendations to others considering the product:
If you want to have access to the latest features of CrafterCMS, wait until v4.0 is released as it has a lot of new amazing features.


    Marketing and Advertising

Modern multi-tenant CMS software with outstanding customer support

  • October 31, 2020
  • Review verified by G2

What do you like best about the product?
Crafter CMS offers several unique advantages for our company. For example,
- Content Management, Crafter CMS offers easy-to-use WYSIWYG features that allow the content author to preview desktop and mobile content before publishing.
- Content Distribution, Crafter CMS supports modern headless-cms capability, which allows the developer to build API(s) to distribute content through multi-tenant architecture.
- Content Discovery, Crafter CMS provides GraphQL out of the box, which allows the developer to build advanced queries on top of a massive pool of content.
- Content Version Control, we have complex needs to support CI/CD (Continue Integration and Deployment) for our multi-tier architecture between Content Authors and Developers. Crafter CMS offers version control, which allowed us to build automation and improves the overall code quality and time-to-market on content publishing.
- Crafter Customer Support, Good software cannot be GREAT without superb customer support. The Crafter product team went beyond our needs as a software vendor. The core team members in Crafter software company had a long innovation history in the CMS industry. They experienced different paradigm shifts and created CMS solutions for different industries. They are passionate about CMS technologies and open to working with their customer to resolve challenges.
What do you dislike about the product?
Crafter offers several advanced features with limited documentation support. It would be great to see an archive of how-to videos and examples so the Crafter community can take advantage of all the Crafter offerings.
What problems is the product solving and how is that benefiting you?
We manage a global brand across 25 locales with 50 Million unique visitors (YTD 2020). The CMS system we used to manage and publish content cannot scale with the business grows. We need a modern CMS that provides security, scalability, and easy-to-use features so we can manage and distribute content across multiple web properties.

Crafter CMS offers several benefits from a software development perspective. Crafter CMS has built-in API support that allows the developer to integrate internally sourced content onto Crafter in an automated fashion.

Crafter CMS is AWS friendly and is extremely flexible to monitor, Lamdba functions, and integrations with other AWS features.

Crafter CMS supports version control. We have complex needs to support CI/CD (Continue Integration and Deployment) for our multi-tier architecture between Content Authors and Developers. Crafter CMS offers version control, which allowed us to build automation and improves the overall code quality and time-to-market on content publishing.


    Health, Wellness and Fitness

Great, tailor-able platform!

  • August 06, 2020
  • Review verified by G2

What do you like best about the product?
The ease of use and ability to tailor the platform to suit our needs. We are just at the beginning and our customers are delighted with what we've built. I can't wait to unlock the potential!
What do you dislike about the product?
It does run a little slow over here in Australia. It was also disappointing there was no automated way to upload our content.
What problems is the product solving and how is that benefiting you?
We have very complex needs to present a large volume of education and technical materials to our market. Crafter has made the usability so easy that each department in the business can own their own content, without having marketing or IT have to upload or manage everything.
Recommendations to others considering the product:
Be clear about what you are trying to achieve, and don't be afraid to ask questions! The team are very happy to answer.


    Joan V.

The best experience and software to improve the company.

  • July 30, 2020
  • Review provided by G2

What do you like best about the product?
Its tools allow for better organization and content management for our WEB portal. Likewise, an optimal development for your brand is achieved since it will allow the employee to create content more easily.
The structure stage system allows you to freely edit the designs you want since it is possible to use C + or java languages in order to offer the best ease of creating and improving, very efficient and I like it.
What do you dislike about the product?
I have no complaints, although on some occasions we have been forced to consult with CMS experts since our virtual platform was outdated, which can be frustrating waiting for some help is a negative point for the system, however the tools comply, needs optimization.
What problems is the product solving and how is that benefiting you?
We achieved growth on our WEB page and clients are very happy, they enjoy being able to observe our content since it is very organized and attractive.
In addition, it supports us more and more to find data that our clients are fascinated by in order to create attractive entries and generate more traffic, they are definitely useful tools.
Recommendations to others considering the product:
You will be able to build or rebuild your website effectively since the tools are perfect to do it quickly, achieving the best results. For this reason and for the success achieved thanks to the help of Crafter CMS I have no doubts that we will continue to work together.


    Anoop R.

Java Engineer setting up headless Crafter CMS for a large organisation

  • June 08, 2020
  • Review verified by G2

What do you like best about the product?
There are many features that I like in Crafter CMS. Some of the noteworthy ones are:-
1) Content authors and developers can work on the same version of "truth" and this enables rapid feedback from authors to devs.
2) Git based versioning allows easy branching out and merging back for new features.
3) Self contained installer bundles (tomcat, elasticsearch, webapp jars etc) provide an easy way to create prototypes.
4) REST API to configure and monitor the engine and studio services
5) JVM based architecture means backend features can be developed and debugged from IDEA (or any other capable Java IDE)
What do you dislike about the product?
There are a couple of things that I believe could be improved for an even better user experience. They are:-

1) There are far too many externalised configuration properties and they are scattered over a large number xml files. It would be great if some of these can be internalised (some sensible defaults with ability to override if necessary) and the external ones made more intuitive.
2) The documentation, though extensive, is not very user friendly. It has a "reference manual" kind-of layout which helps someone who knows crafter very well but needs more details on how to do something (for example:- they know that an issue is in the studio and also know which api to call, but needs more information regarding the payload, or request headers etc). For someone completely new to Crafter, the documentation navigation is not very conducive to an "exploratory" style of learning the product.
What problems is the product solving and how is that benefiting you?
The biggest benefit is the ease with which new API endpoints can be added to the site for search, categorisation, filtering etc. It also takes care of indexing and caching of content so that queries are executed quickly.

It has given us a rapid yet fully managed way of publishing content out into the world. The audit log is also super helpful in finding the responsible authors so that any issues with content can be easily rectified.