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    Computer Software

What you see is Not what you get

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
The autosaving and clearly labelled menus
What do you dislike about the product?
The WYSIWYG cannot really be trusted and I have to spend an awful lot of time in html to get the content how I would like. Very easy to have bad page design/CMS accepted as valid and this causes some of the problems.
What problems is the product solving and how is that benefiting you?
To maintain sections of our website, create customer emails and develop landing pages. Within the limitations outlined above I am now able to maintain and improve communications with key sections of the audience


    Stephanie N.

Easy to use and lots of features

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
Scheduling social media via Hubspot is really easy, as is measuring the success of content with the 'reporting' function. I feel my team and I could do with formal training to ensure we use all features effectively. That being said there are lots of training videos available (too many if anything!)
What do you dislike about the product?
Building emails can be frustrating as it's hard to undo just one or two steps, you have to view previous revisions and due to the autosave feature these can be old and don't account for recent changes. Autosave in general has caused me a lot of trouble when doing HTML emails.
What problems is the product solving and how is that benefiting you?
Bringing content management into one place, measuring email and content success. Managing all marketing efforts in one place.


    Information Technology and Services

I work in a Marketing agency and I use HubSpot for managing our customers marketing projects

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot allows us to better qualify contacts coming from web channels thanks to the function of the scoring, but the function which I most like is the possibility of creating workflow and automatize almost every digital marketing flow.
What do you dislike about the product?
In the function of "live chat" not every person of our team can received notification about who's writing in real time, but just the person who's being assigned the conversation.
What problems is the product solving and how is that benefiting you?
Thanks to the free CRM, our Marketing Department can check if the leads we generate are (or not) been contacted by the sales team. In addiction I could create a workflow, through which I can managed and address the requests made on our online chat to the right person in charge.


    Sam K.

All-in-one Marketing Platform With GREAT Educational Resources

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
Aside from all of the tools that are in one place, I LOVE the educational side of Hubspot. All of the courses have great information that I've implemented in branding, content strategy, and social media tips.

I also love the amount of integrations you're able to have. While we only use a few, I'm sure there's others out there that really take advantage of this ability.
What do you dislike about the product?
Only having 300 workflows available for our plan and not being able to publish videos to Instagram through the social media tool. On the topic of social media, it would be amazing if Hubspot could automatically size the same photo for different platforms instead of me having to make multiple different sizes. I also find sometimes the Salesforce syncing to be inaccurate but nothing too crazy that manual intervention can't fix!
What problems is the product solving and how is that benefiting you?
Taking away the pain of manual offline processes and having multiple different software to do what Hubspot can do as a complete holistic software has been a large benefit in terms of saving us time, money, and energy in our efforts.


    Information Technology and Services

Despite the high learning curve, Hubspot teaches then allows for precise execution of my efforts.

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoy the downloadable templates. Designers, although, necessary, are getting to overcharge in a climate where aesthetics are necessary - but Hubspots templates make for a nice middle ground to get your ideas down and make them digestible and increase the content's value.
What do you dislike about the product?
The software is dense and the high level concepts are talked about and educated thorough out courses and tutorials but the very nuts and bolts part of doing anything takes time, trial and error, and a little confusion. Their help chat is very responsive and helpful but spending more time or multiple practical demos would be helpful.
What problems is the product solving and how is that benefiting you?
My whole team uses it in various degrees and in different areas. So, Hubspot is great at having uniformity across all of its departments, therefore, we can all discuss and help each other figure out the software. For marketing specifically, although it is hard to organize, it gives me a channel and the onsite tools to help SEO, transactions, and analytics.
Recommendations to others considering the product:
Take each course slowly and do the practical walk throughs of the actual software processes. You can always try the marketing things or download helpful templates and white papers but going through the steps and organizing it immediately will benefit you greatly.


    Computer & Network Security

Good features for basic development, limited for advanced development

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
All the features and possibilities Hubspot provides, like the blog/landing page/website functionalities, the tags and the easy setup.
What do you dislike about the product?
For advance users (developers) it's quite limited and you really need to think out of the box to fix issues that in other platforms (like Wordpress) would be easier to fix.
What problems is the product solving and how is that benefiting you?
Coding issues. For example, having more than one template for blog posts. Hubspot doesn't allow you to change the template in the blog posts so we needed to code something different to make it work in Hubspot.
Recommendations to others considering the product:
If you are looking for a good platform to create a blog for your company, Hubspot is a good idea. But if you are looking for a complete platform to develop a sophisticated blog and sophisticated landing pages, stay away from Hubspot, its limitations will be really annoying.


    René L.

Easy to use marketing automation tool - CMS whys is not the best option

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
The workflows in Hubspot are very easy to make and very useful. Also capturing leads with the forms is easy, making fully automated lead flows as a result, you can create continuity in your leadfunnels. The support is very easy to use and pretty fast. Mostly the answer the same day or a day later.
What do you dislike about the product?
The CMS of hubspot is not that user friendly, there are not that many templates/themes and plugins that you can use. Specially for ecommerce Hubspot is not the best CMS for you, we are building our own ecommerce/webshop in Hubspot now. Also building templates is only easy if you know the theme very well and when you build a template it is not always user friendly for a content marketeer.
What problems is the product solving and how is that benefiting you?
Marketing automation, CMS of two websites, Forms, Leadfunnel are filled automated.
Recommendations to others considering the product:
Easy to use marketing automation tool, saves you time in getting leads.


    Staffing and Recruiting

Great tool, minor glitches, BRING BACK KEYWORDS.

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
I mostly like the social tools, the emailing capabilities are easy, and support is good.
What do you dislike about the product?
The inability to resize images for appropriate social media posting in the social tools. There is a cropping option, but no resize option. The sometimes weird kinks in the system - i.e. it was showing the wrong pictures for days and no one could tell me why. I also do not like that they got ride of the keywords tools and do not like the pillar content building tools. I find them ineffective.
What problems is the product solving and how is that benefiting you?
I have problem with social image resizing and sometimes with glitches in the blog, but overall a good tool. Bring back keywords and I will sing your praises to the world.


    Shira R.

An all-rounder for our entire sales and marketing team

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot has allowed our company to integrating the strategy, informed implementation and analytics of our marketing, alongside our website, which is also built in the platform. It also hosts our CRM, used by the sales and marketing teams, so all activities across staff and contacts are integrated and captured.
What do you dislike about the product?
The main downsides are that the platform changes a lot - which, although is important for development, it can cause disruptions and delays in the workplace. Additionally, there have been many discrepancies between figures on Hubspot (eg. social media interactions) and on the platform itself. Additionally, the live chat service has thus far proven unusable for our company.
What problems is the product solving and how is that benefiting you?
Hubspot has helped enermously particularly in the areas of recording data, automating workflows such as email sequences, management of content marketing such as social media and blog posts. However, it has made the most difference to our reporting and analytics, which has been made far more simple and comprehensive.


    Giorgia C.

Website Pages and Landing Pages

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
The customization options and the possibility to use it properly even if I am not a Web Master! Easy to use also the Social Media Scheduling option, that let me schedule many posts on Linkedin Twitter Instagram and Facebook
What do you dislike about the product?
Sometimes, the templates purchased are not very easy to understand and to work with! I would really appreciate if I could also post videos on Instagram, but I understand it does not provide the appropriate APIs.
What problems is the product solving and how is that benefiting you?
I am not a Web expert, yet I had the possibility to make an entire Website and many landing pages on my own!