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1,989 reviews
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    Luke B.

Constantly improving and adding functionality Marketers really need.

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
Our support team are exceptionally good. They regularly explore really complex requests and questions each week to support us. My background was grounded in using Wordpress and Dreamweaver to build websites so was sceptical about using Hubspot's COS but now I consider the best option available for B2B websites. Building custom templates and modules allow us to roll out great features sitewide with the click of a button.
What do you dislike about the product?
There are some improvements Hubspot could make but I have seen them filter through and take onboard user suggestions with a view of fixing things and making them better. There is nothing I dislike about Hubspot strongly enough to mention. Hubspot could control cookies generated from Google Tag Manager. We are having to use a third party (OneTrust|) to bodge a solution together.
What problems is the product solving and how is that benefiting you?
I am a heavy user of Hubspot and solve various problems with Hubspot. Our focus is on lead generation and having the flexibility in house to edit whatever we like, whenever we like allows us to work in a really agile way. Our organic growth has been ridiculously good.
Recommendations to others considering the product:
Just go for it. Hubspot continually improves and add more features and functionality and you'll have access to the tools you need to grow.


    Duru T.

All around marketing tool

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
I can have all marketing tools, email, ads, social, website in one place and it keeps improving everyday
What do you dislike about the product?
It still needs to improve a lot as many it only covers the basics of marketing. Social, ads and email beed to have more features with more variety options and better reporting. For example social is only status updates.
What problems is the product solving and how is that benefiting you?
One spot for all marketing purposes. Easy to use and connect people. Can align with the while team.


    Retail

HubSpot has transformed my marketing

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
What I like about HubSpot is how it's a one-stop shop for my marketing needs. I work with social, blogs and emails. HubSpot has a variety of resources and features available that saves me a lot of time and I really appreciate that because I can work smarter every day.
What do you dislike about the product?
I haven't experienced major issues with HubSpot yet but if there are any, the forums are there to help and also live chats etc.

I've had this experience a few times such as when I used the blog for the first time. The HubSpot staff member was there to help me out and it showed how willing they are to help their customers and give them a fantastic experience.
What problems is the product solving and how is that benefiting you?
Saving time. HubSpot has a wealth of features which enables me to save time. By utilising an array of fascinating features, it helps me put out great content for our users.

Working in blogs, social media, emails and more means that I spend a lot of time on HubSpot and they even have lots of training resources to help their customers get even better at what they do.

They are insightful, easy to follow and implement which makes me feel I'm getting a lot out of them.

For anyone who hasn't used these resources, I highly recommend because you will learn so much and in a time where social media is changing, so to can you stay ahead of the curb.
Recommendations to others considering the product:
Keep learning.


    Kerry M.

Exceptional Marketing Automation Platform & CRM

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
I absolutely love HubSpot. It's a clean, well-organized, and intuitive platform that's easy for everyone to understand and navigate. The tools offered throughout the platform are robust, yet simple for everyone to use. Some of the features of HubSpot, such as the marketing automation, chatbots, and popovers, aren't included in other software packages, and are therefore a great cost-saving of choosing HubSpot.
What do you dislike about the product?
The content management system is challenging to understand coming from a WordPress background; however, HubSpot offers excellent training resources here and unlimited customer support.
What problems is the product solving and how is that benefiting you?
We are focused on new customer acquisition, sales enablement, and increased revenue.


    Mechanical or Industrial Engineering

HubSpot Is a Great Platform for Any Digital Marketer and Any Size Business

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is a well rounded suite of digital marketing tools for the modern marketer. We use HubSpot as our full website CMS as well as for email, marketing automation, and more. It works very well for our needs, even as a mid-large size business.
What do you dislike about the product?
Not much! I would like if there were most robust ecommerce options meant for B2B. Also, better organization of website pages (to make a hierarchy) would be beneficial.
What problems is the product solving and how is that benefiting you?
We are using HubSpot as our one stop shop for digital marketing. We can turn around pages edits quickly and easily and we see great customer engagement and lots of inbound leads.
Recommendations to others considering the product:
Make sure HubSpot meets your business and functional requirements. Steer clear if you need robust B2B ecommerce.


    Joe B.

Outboung Marketing Made Incredibly Easy

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
Automation of Smartlists and Leadflows is one of the best features of Hubspot
What do you dislike about the product?
I can't think of anything I dislike! This is truly an amazing platform.
What problems is the product solving and how is that benefiting you?
My company is finally able to really see who is engaging with our emails, website and socials. Moreover, the means by which we launch marketing campaigns is simple and effective. The user interface is wonderful; you don't need an MBA in computer science to use it. As a Marketing Manager, I particularly love having my blog, social posts and email campaigns/lists all in one place. Their educational modules are exceptional, as well.


    Consumer Services

HubSpot assets

  • May 19, 2019
  • Review provided by G2

What do you like best about the product?
HunSpot is an authority on the marketing landscape with extensive research and proven methods.
What do you dislike about the product?
I wish they would promote the CRM aspect of their business because it would help businesses focus on a single platform.
What problems is the product solving and how is that benefiting you?
Content development, multi channel automation solutions and holistic lead acquisition.
Recommendations to others considering the product:
Website development and content can begin with HubSpot...


    Princessfaith N.

social media tools

  • May 18, 2019
  • Review provided by G2

What do you like best about the product?
inbound marketing I what u like best about hubspot
What do you dislike about the product?
I do not think there might be something I dislike about hubspot
What problems is the product solving and how is that benefiting you?
To manage my content and web traffic analysis, social media, and marketing analyitcs


    Transportation/Trucking/Railroad

Great Platform for Inbound Marketing!

  • May 13, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is your one-stop-shop for email, social, blogs, etc. We currently use HubSpot for landing pages, blog posts, scheduling social media, and sending email blasts.
What do you dislike about the product?
Sometimes the workflows are a little difficult to use. It just took me two weeks to get a contact to receive our emails again after she was placed into the unengaged contacts workflow.
What problems is the product solving and how is that benefiting you?
We are able to more effectively track MQLs with HubSpot. Additionally, we are able to schedule social media, email and find analytics from these marketing methods. We have seen that people are using our HubSpot landing pages frequently to fill out forms.
Recommendations to others considering the product:
I think HubSpot is a very clean, user-friendly platform. If you're using this for marketing, you can integrate it to sync with Zoho or other CRMS. It's easy to schedule social media and emails, and is a great tool for creating landing pages and/or blog posts.


    Marketing and Advertising

HubSpot is a great CRM. I have used it for all my marketing for 4 years now

  • May 10, 2019
  • Review provided by G2

What do you like best about the product?
I like how the upgrade is an all in one platform. It’s very intuitive, it notifies you what company has viewed your website. Very good on re-marketing
What do you dislike about the product?
HubSpot lacks rich social media integration. It would be nice to schedule all posts and view analytics in HubSpot.
What problems is the product solving and how is that benefiting you?
I don’t have any current problems.