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1,989 reviews
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    Evens S.

Hubspot is the best software for inbound marketing enthusiasts

  • March 26, 2019
  • Review provided by G2

What do you like best about the product?
A performing all-in-one tool for all your web marketing tactics and strategies linked to a powerful CRM. Calulating your marketing ROI is now easier than ever with HubSpot Marketing Hub.
What do you dislike about the product?
There is nothing I really dislike about HubSpot Marketing. The HubSpot academy is so helpful that when you're stuck or in face of a problem, you'll easily find resources to help you!
What problems is the product solving and how is that benefiting you?
Hubspot marketing is saving so much time to our team. Automation is the key! You'll become more and more productive and will be in a better position to serve your customer accordingly!
Recommendations to others considering the product:
If you're looking for a software that will help you grow and will be able to scale up following your own rhythm, Hubspot is for you!


    Information Technology and Services

Great functionality but missing key features

  • March 26, 2019
  • Review provided by G2

What do you like best about the product?
There is a lot you can do with HubSpot and you can see that they've been putting a lot of work into building a more robust platform recently. Their support is very quick to respond although sometimes a bit lacking on the technical side.
What do you dislike about the product?
There are a few key features and functionalities that are missing that can make it a pain to work with. They'd really benefit from a drag and drop email editor and more function with importing and exporting HTML emails. I also haven't found a great way to implement quizzes on the platform as neither Survey Monkey, nor Typeform allow you to create workflows based on a quiz score. In general there are a lot of odds and ends that come up and make you think "Really?? I can't do that?"
What problems is the product solving and how is that benefiting you?
Our whole website is on HubSpot and we're running several nurturing campaigns through the workflows function.
Recommendations to others considering the product:
Check out all of their plugins if you can't find the functionality you want inside HubSpot


    Information Technology and Services

Marketing without Hubspot is a lot more diffucult

  • March 26, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot combines the 20+ tools I used before (CRM, CMS, mailtool, analytics,...).
What do you dislike about the product?
We sometimes reach the limits on hubspot when it comes to multilanguage features or large enterprise needs (several business units, but only one community possible).
What problems is the product solving and how is that benefiting you?
We are finally able to build the entire inbound flows for our contacts in one tool and follow-up leads from start to finish.
Recommendations to others considering the product:
Do it. The software is a real addition to any marketing plan. The software is ever-evolving.


    Antonio J. S.

Great marketing automatin tool

  • March 26, 2019
  • Review provided by G2

What do you like best about the product?
I love the conection with salesforce. Le CMS Hubspot is easy to use for the forms.
Really, the plus for Hubspot is the univers building with the INbound. All in the same tools is really cool
What do you dislike about the product?
I dont like the CMS Code. It's really very difficult to create the news landings pages et emails marketing.
What problems is the product solving and how is that benefiting you?
To have a lot of tools in the same platform and the business conection with sales


    Information Technology and Services

Marketing Manager

  • March 26, 2019
  • Review provided by G2

What do you like best about the product?
The user friendly interface and smart tools, marketing automation tool and ease of creating new webpages and customizing them to our need.
Creating a campaign and associating all activities to it including email campaigns, social media posts, landing pages .. etc and the reporting dashboard.
What do you dislike about the product?
Nothing it is a perfect platform, I don't think there is anything I dislike at the moment. I was actually the one who introduced my management to HubSpot and routed towards onboarding such a solution
What problems is the product solving and how is that benefiting you?
Having one platform that governs all my marketing activities and website traffic all in one place
I can create customized dashboards and reports, extract the critical data I need to enhance and develop our company's marketing strategy and plan accordingly


    Computer Software

Helped bring an archaic website to the modern day

  • March 26, 2019
  • Review provided by G2

What do you like best about the product?
We use HubSpot to manage all content marketing and demand generation activities. We manage everything from email campaigns to social media to SEO in the visually appealing platform.
What do you dislike about the product?
There is a lot to learn as a new user, and 9 months in we find ourselves having to clean up some of the areas which had been incorrectly implemented during those first exploratory months.
What problems is the product solving and how is that benefiting you?
The tool has allowed us to design workflows to nurture our leads at each stage of the buying cycle. It's also provided transparency and ease of reporting on content efforts and marketing campaigns.


    Logistics and Supply Chain

Hubspot is very good tool for Marketing

  • March 26, 2019
  • Review provided by G2

What do you like best about the product?
I like the analytics tool most. Also, I like the planning and strategy tool most.
What do you dislike about the product?
There is not a facility to check the email id validation.
What problems is the product solving and how is that benefiting you?
We are able to track and analyze the activities happened on our website pages. It helps to improve the content.


    Aaron S.

All-in-one CRM with loads of functionality

  • March 25, 2019
  • Review provided by G2

What do you like best about the product?
I like that HubSpot manages everything in one place. It's honestly a bit overwhelming to think about what HubSpot does, but anytime I've had questions, their support team has been quick to help, even hopping on the phone and walking me through some of the functionality.
What do you dislike about the product?
I focus a lot on content creation, and I think their design manager is cumbersome, especially when compared to other tools for email and landing page creation. However, they're making efforts to improve those aspects.
What problems is the product solving and how is that benefiting you?
We use HubSpot for everything from managing our company contacts to sending weekly emails. It's been terrific to know that once we get a customer's info in HubSpot, we're able to easily track them along the customer journey and modify our workflows and customer touch points to provide them the best experience possible.


    Laci C.

Huge potential in this platform but a lot of room to grow

  • March 25, 2019
  • Review provided by G2

What do you like best about the product?
I love that I can schedule my social media posts months in advance if desired. I enjoy being able to organize my landing pages, email campaigns, and blogs in a way that makes sense but also keeps me on track with next projects and provides that analytical data needed to excel further.
What do you dislike about the product?
The social networking features are lacking in that you cannot post a video or gif to Facebook or Instagram from Hubspot. So when we do this we have to go directly to those platforms which means that we do not have records or data to show how that post did within Hubspot. Pinterest is a HUGE platform that we use as a business and Hubspot does not support it in their Social setting.
What problems is the product solving and how is that benefiting you?
We've been able to see what works, what doesn't and tweak/add to blogs that are becoming more popular throughout different seasons. As we see more traffic going to a particular topic (thanks to our data in Hubspot) we start to create more posts (blog or social) surrounding that topic or even just update the existing post that is doing so well now. It has taken what we offer to customers to another level because we can be relevant.
Recommendations to others considering the product:
Hubspot has many glaring holes in it that would seem basic to be included, i.e. being able to automatically pull ina users signature when replying to an email within their inbox. Simple things. That being said, the platform has some amazing potential and the ability to do so much so easily. What I really love about Hubspot is they are constantly updating the system and making improvements and they let us as users know about them!


    Cheryssa J.

Comprehensive tool with great tracking

  • March 25, 2019
  • Review provided by G2

What do you like best about the product?
Campaign tracking is a great feature because it links together our efforts across social media, the blog, email, landing pages, and even external sources. I like their reports in general - the dashboards are customizable and clear, and they can be emailed at the beginning of each month for managers to dissect. The very best though, is our Hubspot rep Cayleigh. She's fantastic! She's extremely knowledgeable, responsive, and works with us to address our specific company needs.
What do you dislike about the product?
An often used Hubspot feature is URL tracking, but it's not available in the navigation so I have it bookmarked rather than clicking through multiple other pages to find it. Also, I wanted more from their social reporting, but a new beta just came out addressing some of those needs.
What problems is the product solving and how is that benefiting you?
We're able to track the path that prospects take from their first interaction through interactions across multiple channels, enabling us to make better decisions to provide more personalized and positive experiences with our brand.
Recommendations to others considering the product:
Hubspot is intuitive enough to dive in and start using, but has tons of features and options that are able to be learned through their learning videos. My company uses it for marketing but not sales or service, and it suits our purposes because of its great integrations. However, I see how there could be great benefit to having all 3 on one platform. The support team and our rep was fantastic and they have all gone above and beyond to answer questions and create solutions to my company's specific questions and needs. Hubspot is great!