Data Hub Professional
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
570 reviews
from
External reviews are not included in the AWS star rating for the product.
Good solution with not the best name
What do you like best about the product?
I've mostly used it to enhance workflows in HubSpot using programmable actions. I like that you can go on the code level and are free to do things like data transformations and API calls (either to HubSpot or other solutions). This means that you can do things that were not possible before or you had to use webhooks and code that would run externally.
What do you dislike about the product?
I think the name does not do it justice - at least for me the operations hub does not communicate all the things that you can do with it. But this is a marketing thing :)
One real issue I had was that I was using the programmable actions in workflows to connect to SaaS solutions. Programmable actions allowed me to prepare and send the data to the other solution. But because the other solution does not have its own "operations hub" I needed to also develop some middleware that moved the data from the other solution back into HubSpot. This could be solved if HubSpot would allow you to create webhook endpoints that would trigger programmable actions.
One real issue I had was that I was using the programmable actions in workflows to connect to SaaS solutions. Programmable actions allowed me to prepare and send the data to the other solution. But because the other solution does not have its own "operations hub" I needed to also develop some middleware that moved the data from the other solution back into HubSpot. This could be solved if HubSpot would allow you to create webhook endpoints that would trigger programmable actions.
What problems is the product solving and how is that benefiting you?
I used it to solve 2 problems.
1. Move data from HubSpot to a different SaaS system.
2. To start a custom process inside HubSpot that I would not be able to build in workflows - after a form submission, I needed to create an opportunity, a service ticket, find a different contact to assign the ticket to and connect all of the entities together.
Since it is all inside HubSpot, its a lot easier because we don't need any additional infrastructure to run some basic code.
1. Move data from HubSpot to a different SaaS system.
2. To start a custom process inside HubSpot that I would not be able to build in workflows - after a form submission, I needed to create an opportunity, a service ticket, find a different contact to assign the ticket to and connect all of the entities together.
Since it is all inside HubSpot, its a lot easier because we don't need any additional infrastructure to run some basic code.
HubSpot Pros&Cons
What do you like best about the product?
Easy to use, multiple options to rearrange the orders.
What do you dislike about the product?
Super boring design, No Left to right support.
What problems is the product solving and how is that benefiting you?
Various problems from various clients
Good
What do you like best about the product?
I had a lot of contacts in google. I was able to reach them.
What do you dislike about the product?
I would have loved to see more options available
What problems is the product solving and how is that benefiting you?
Nothing new. I think that more information should be available on how to use this new tool better.
HUBSPOT REVIEW
What do you like best about the product?
The various integrations available with email, slack, aloware, and more.
What do you dislike about the product?
the search results format, the ticket and contact formats
What problems is the product solving and how is that benefiting you?
integrations mostly for tracking activities from other departments
Recommendations to others considering the product:
Please take the training and contact support if there is anything you don't understand, it is important to fully understand the platform and integration capabilities to get the most out of Hubspot
Useful tool to coordinate all your operations activities
What do you like best about the product?
It connects the different apps we us and automates some business process.
What do you dislike about the product?
not so easy to understand at first and free tier is quite limited
What problems is the product solving and how is that benefiting you?
Keeping data clean is the best thing operations hub solves for us.
Hubspot rocks!
What do you like best about the product?
Hubspot makes managing the client journey more effective. From lead acquisition to nurturing, and managing through different stages of the client life cycle. Custom fields add the ability to fine-tune attributes that are specific to my business.
What do you dislike about the product?
It costs more than some competitive offerings.
What problems is the product solving and how is that benefiting you?
Keeping tabs on my prospects and clients throughout each stage of their journey.
Really powerful software
What do you like best about the product?
HubSpot is great. For small businesses it provides a free or low cost CRM which can expand providing powerful tools for sales and marketing. We have grown with our HubSpot use and have a number of paid tools. The automation makes handling sales enquiries quick and easy.
What do you dislike about the product?
The only disadvantage is to get all the features you have to commit to quite a large subscription. I'd love it if there were some more affordable features. Or I could unlock one or two with out spending tens of thousands a year.
What problems is the product solving and how is that benefiting you?
Intregrating our inbound enquiries into one shared inbox whether that is from Facebook chat, our website instant chat or from website forms or emails has sped up the process of responding to high numbers of enquires amongst a team. Before we had instances where we were slow to reply or two people replied simultaneously to the same enquiry. Now we use standardised responses which can be triggered by anyone on the team and everyone is kept up to date who is dealing with it. We are dealing with every enquiry in a couple of minutes instead of hours or days.
Fabulous CRM
What do you like best about the product?
The app syncing is fabulous and saves an incredible amount of time.
I'm thrilled to skip the busywork of adding clients to multiple apps.
I'm thrilled to skip the busywork of adding clients to multiple apps.
What do you dislike about the product?
While this is not directly a Hubspot issue, it's frustrating the certain apps require a very high level of subscription to sync with Hubspot. This is most likely on the apps themselves vs the Hubspot integration.
Sometimes it is challenging to tag outside contacts so they will automatically create lists or groups in Hubspot after being imported.
Sometimes it is challenging to tag outside contacts so they will automatically create lists or groups in Hubspot after being imported.
What problems is the product solving and how is that benefiting you?
Syncing client information accross multiple platforms.
A Great CRM for beginners or experts
What do you like best about the product?
I love that there is a video or explanation for almost any question I might have. If I have a question or problem, I can always contact my rep Ryan, and he gets back to me ASAP.
What do you dislike about the product?
I have yet to find an aspect of HubSpot that I don't like.
What problems is the product solving and how is that benefiting you?
I use it primarily to send bulk emails to retailers in this company, and Hubspot makes it easy t do that. With another company, I was using it to keep track of sales and the status of those sales. The simple grid tracks were easy to use and see where each client was in the sale pipeline.
Hubspot Ops Hub Review
What do you like best about the product?
Data Sync and Data management module enables easy import of bulk data in excel and manage the CRM seamlessly
What do you dislike about the product?
Properties are limited in some areas, which makes it relatively inflexible and difficult to report and collaborate with fellow team members
What problems is the product solving and how is that benefiting you?
Collaboration with sales and marketing team, accepting tasks and requests from other groups and tracking and executing tasks.
Recommendations to others considering the product:
Please evaluate use case for the investment you are making to understand
showing 271 - 280