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best in class APM solution
What do you like best about the product?
Dynatrace not only tells you your users are having issues with your application, but also where you should look to fix the issue. In modern complex applications it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy.
What do you dislike about the product?
The products or the company goes through a rebrand/renaming about once a year, which creates some confusion with customers.
What problems is the product solving and how is that benefiting you?
Finding issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game.
Recommendations to others considering the product:
When looking for an APM solution people look for a solution that provides most metrics. With Dynatrace a lot of the metrics are hidden behind the scenes and only surfaced when needed. Most important is whether you monitor all transactions or just sample every now and then. I would rather base my decisions on all transactions than a random sample.
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Dynatrace selling process
What do you like best about the product?
- User interface
- One Agent / one product
- User experience features
- AI capabilities
- One Agent / one product
- User experience features
- AI capabilities
What do you dislike about the product?
- Nothing relevant to dislike
- More dashboards with application usage data would be a good asset
- More dashboards with application usage data would be a good asset
What problems is the product solving and how is that benefiting you?
be able to provide Agile Business Process BPM clients an holistic and realistic view on how the solutions are behaving defocusing the discussing from perceptions into real data.
Recommendations to others considering the product:
Would be great to add more application user usage data to the different dashboards
Target: Digital Transformation
What do you like best about the product?
Easily deploy Dynatrace without the usal effort when using traditional monitoring applications.
It's easy to deploy to monitor applications which tipically are hard to monitor with traditional solutions.
Full stack visibility, for process, services, applications, hosts, end useres, databases, full coverage, and identification for all the conecctions. Identification for the exact cause and dependency tree.
It's easy to deploy to monitor applications which tipically are hard to monitor with traditional solutions.
Full stack visibility, for process, services, applications, hosts, end useres, databases, full coverage, and identification for all the conecctions. Identification for the exact cause and dependency tree.
What do you dislike about the product?
Dynatrace is somehow inflexible, somteimes it's needded to have more apelling and easy to read dashboards. Graphics should be possible to change. Should be possible to integrate data or dashboards from other providers. New features sholud be more mature before the release and have more configuration options. Must have more database and network visibility.
What problems is the product solving and how is that benefiting you?
Deep visibility for infrastructure which supports the application and for the user experience with analytic information.
Dynatrace - Managed Application Performance SAAS
What do you like best about the product?
Ease of deployment richness of insights out of the box.
What do you dislike about the product?
Licensing can be confusing and expensive
What problems is the product solving and how is that benefiting you?
Delivering application performance to customers as service. Leveraging Dynatrace has a quick time to value and easily deployed.
Good Partner to Work with
What do you like best about the product?
Apart from good technology, Dynatrace has good Business Development people on the ground who makes it easier to work with the company.
What do you dislike about the product?
There is nothing in particular. However, they can focus more on creating awareness of their product
What problems is the product solving and how is that benefiting you?
We are working with Dynatrace to help our customers solve their business problems and helping them in their digital transformation journey.
Director
What do you like best about the product?
Depth of capability and time to value were the values that sold us on the solution
What do you dislike about the product?
Still need to leverage other product dashboards..
What problems is the product solving and how is that benefiting you?
Enterprise monitoring of all IT services for effective performance and trobuleshooting
Managing Partner
What do you like best about the product?
Dynatrace has the most comprehensive full suite of solutions to allow Enterprises to manage and evolve their end to end Digital Transformation initiatives focused on Digital End User Experiences (DUX).
What do you dislike about the product?
Accelerating the orientation about products with customers and expanding their local channel capabilities to allow for faster adoption, education and development of business use cases.
What problems is the product solving and how is that benefiting you?
Acute performance triage and root cause analysis. Migration to the cloud and end-to-end End User Experience Management.
Recommendations to others considering the product:
Dynatrace provides the most comprehensive suite of solutions for supporting the Digital Enterprises. They have a history of being a segment leader and can be counted on to remain at the front of the pack as this sector expands and becomes more critical to our networked business operations.
Consulting lead responsible for multiple Dynatrace monitoring implementations
What do you like best about the product?
Purepaths / visibility into every transaction and visibility into the entire call stack.
What do you dislike about the product?
Web dashboard capabilities are still horrible in v7 APM and DSM.
Report capabilities are lacking in both products.
Customizing alerts stinks in both product.
Alert consolidation stinks in both products.
Report capabilities are lacking in both products.
Customizing alerts stinks in both product.
Alert consolidation stinks in both products.
What problems is the product solving and how is that benefiting you?
Website performance and availability are the main issues we are always working on. Increased stability, improved performance and improved user satisfaction are the benefits.
I use Dynatrace to monitor large client infrastructures
What do you like best about the product?
The holistic view that Dynatrace provides into the performance of a client infrastructure. Also the capability to record sessions for analyzing performance issues
What do you dislike about the product?
Having to convince clients that the high-price tag is worth it. Also platforms seems to have a relatively high learning curve for people that never used it.
What problems is the product solving and how is that benefiting you?
Performance tuning and monitoring large client infrastructures running our platform.
Dynatrace is awesome
What do you like best about the product?
The level of support that I get from Dynatrace
What do you dislike about the product?
The old client interface was complex, but the new web interfaces make it much easier to use.
What problems is the product solving and how is that benefiting you?
Time to resolve problems is down immensely, with Dynatrace pinpointing a problem proactively is amazingly easy.
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