I use monday.com end-to-end - starting as a task tracker and evolving into a core platform for project and program management. I build structured boards for project tracking, team capacity planning, and long-term program oversight. Additionally, I use it as a centralized database for asset and vendor management. I leverage forms and automations for streamlined intake processes, often connecting them to workflows across boards to drive efficiency and scalability.
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Structured goals have guided my projects and enabled asynchronous global team collaboration
What is our primary use case?
What is most valuable?
The most valuable features of monday.com for me are automations, connected boards (Connect & Mirror), and flexible reporting.
Automations are a major efficiency driver—they’ve become significantly more powerful over time and allow me to streamline workflows, reduce manual work, and scale processes across projects and programs.
Connect and Mirror columns enable me to build structured, interlinked workflows across multiple boards, which is critical for managing complex, cross-functional initiatives with minimal manual coordination.
I also highly value communication and visibility—updates, notifications, and monday docs allow teams to collaborate directly within the workflow. The ability to share boards and dashboards externally via links is particularly useful for leadership reporting and stakeholder alignment.
Overall, monday.com stands out for its flexibility and usability. It supports asynchronous collaboration across global teams, provides clear visibility into priorities and progress, and helps me stay focused on high-impact work aligned with strategic objectives.”
What needs improvement?
One key improvement would be stronger native support for working with numbers and formulas at scale—especially within subitems. Today, limitations in vertical calculations and subitem formulas make budget tracking and financial workflows more complex than they should be.
Another opportunity is more flexible program-level reporting. While monday.com offers great dashboards and program/project boards, it’s harder to generate high-level program views when projects are managed as items within a single board rather than separate boards. A more adaptable reporting layer that works across both structures would add significant value.
Finally, broader and easier access to AI capabilities at the enterprise level would be a major enhancement, enabling more automation, insights, and workflow optimization.
For how long have I used the solution?
I have been using monday.com since 2020, so I have been using it for six years now.
What do I think about the stability of the solution?
I’ve experienced monday.com as a highly stable and reliable platform. Issues such as downtime or performance slowdowns are rare, and when they do occur, they are typically resolved quickly.
Support is responsive and effective—I’ve found it easy to report issues and get timely assistance. There is also good transparency around incidents through notifications and updates.
Occasionally, I’ve seen minor inconsistencies with automations not running as expected, but these are infrequent and manageable. Overall, stability has not been a concern in my experience, even with continuous, large-scale usage.
How are customer service and support?
I would rate customer service and technical support an 8/10. Overall, support is responsive, accessible, and helpful for most use cases.
In my experience, they are particularly strong in guiding standard workflows and resolving common issues. However, for more advanced or complex use cases, responses can sometimes be less efficient or more generic, requiring additional iteration to reach the optimal solution.
That said, with clear context and examples, support is generally able to assist effectively. There is an opportunity to further strengthen support for advanced users by providing more tailored, solution-oriented guidance and deeper product expertise in complex scenarios.
Which solution did I use previously and why did I switch?
I have limited hands-on experience with alternative platforms. I briefly used Asana in the past and am familiar with tools like Jira, though they serve slightly different, more technical use cases. I also use tools like Miro and Lucidchart for collaboration and visualization, but not for end-to-end project management. For my core workflows, monday.com has been the primary and most effective solution.
How was the initial setup?
“I wasn’t directly involved in the initial enterprise setup. I started using monday.com at the team level and later transitioned into a centralized environment as adoption scaled.
From a user perspective, onboarding was straightforward. The platform is intuitive and can be adopted quickly without heavy technical setup. Scaling it across teams, however, requires more structure and alignment, particularly around governance and standardization.
What about the implementation team?
I did not work with an integrator or consultant. However, from my experience, successful implementation depends less on external support and more on strong internal ownership.
Having a dedicated platform owner is critical—someone responsible for structure, governance, and enablement. Without this, adoption tends to drop, data quality declines, and the platform loses its value.
In my team, we focused on enablement through onboarding, training, and continuous support. We introduced simple use cases first, helped users build confidence, and gradually expanded adoption. Leadership alignment and a clear change management approach are key to ensuring consistent usage and long-term success.
What's my experience with pricing, setup cost, and licensing?
I haven’t been directly involved in pricing or licensing decisions, as those are managed centrally. From a user perspective, however, the platform is easy to adopt, requires minimal setup at the team level, and scales well without heavy technical support.
Which other solutions did I evaluate?
I did not run a formal evaluation process, but based on exposure to tools like Asana and Jira, the key difference is flexibility and usability. monday.com is significantly more intuitive and adaptable for non-technical teams, while still being powerful enough to support complex workflows. Other tools tend to be either too rigid or too technical for broader business use.
What other advice do I have?
I would rate monday.com a 9/10. It’s a highly flexible and user-friendly platform that scales from simple task tracking to complex program management.
My advice: invest time upfront in structuring your boards, workflows, and governance. The platform’s flexibility is a major strength, but without clear standards, it can lead to inconsistency. When implemented thoughtfully, it becomes a powerful system for alignment, visibility, and cross-team collaboration—especially in distributed environments
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Seamless Sprint Management with Perfect Integration
What do you like best about the product?
I really appreciate monday dev as it provides an excellent overview of tasks and planning, which is crucial for managing our sprints effectively. The ability to prioritize tasks and connect them with epics has truly enhanced how we monitor progress. One of the standout features for me is the ability to start sprints, which offers a structured approach to our work. Additionally, it's incredibly beneficial to have monday dev connect with other boards from different workspaces, especially since we also use Monday Work Management. This integration would not have been possible without monday dev. The initial setup was straightforward, particularly because we were already familiar with Monday Work Management and the use of templates further simplified the process. Overall, my experience with monday dev has been extremely positive, and I find it to be a valuable tool in our work processes.
What do you dislike about the product?
-
What problems is the product solving and how is that benefiting you?
I use monday dev for better task overview and planning, prioritizing tasks, and connecting them with epics. It greatly enhances our ability to monitor progress and integrates well with our other workspaces.
monday dev: Excellent for Project Management
What do you like best about the product?
What I really appreciate about Monday dev is that it feels like a blend of Google Docs with a wide array of project management and tracking tools. Its collaborative features are especially valuable for managers and anyone involved in cross-functional work. Using it has taught me a great deal about the fundamentals of project management, making it a tool I truly value.
What do you dislike about the product?
The integrations with other apps and AI tools still need improvement. Although these features are promoted within the app, I haven't found them to be practical in real-world use. Another drawback, which many people can probably relate to in today's digital environment, is the inconvenience of switching between my main app, Slack, and Monday. Since Slack now offers many of the same features as Monday.com, such as boards and lists, I tend to use Slack's versions just to avoid the hassle of moving between different apps.
What problems is the product solving and how is that benefiting you?
Project management and consolidating multiple resources into a unified place. It also allows for significantly easier version control and collaboration than traditional tools, such as Microsoft Word.
Great tool to keep projects on track
What do you like best about the product?
What I like best about monday dev is how easy it makes it to keep everything organized and visible for the whole team. You can track progress, assign tasks, and see updates in real time without having to chase people for info. It just keeps projects moving smoothly and helps everyone stay on the same page.
What do you dislike about the product?
I think sometimes monday dev can feel a bit slow or confusing when you’re trying to find specific settings or features. There’s so many options that it takes a bit to get used to it, and some things could be more intuitive
What problems is the product solving and how is that benefiting you?
monday dev helps us bring together the design, development, project management, and business analysis teams so we can all interact in the same space and work on the same project. It makes it easier to keep track of progress, updates, and priorities without losing communication between areas.
Powerful once you get past the setup curve
What do you like best about the product?
What I like most about monday dev is how it combines agile project management with real-time visibility into the team’s progress. The integration with GitHub and the engineering performance dashboard make it incredibly easy to track velocity, spot bottlenecks, and keep everyone aligned. It turns complex development cycles into clear, actionable insights.
What do you dislike about the product?
What I dislike about monday dev is that the setup and customization process can feel overwhelming at first. There are many automations and views to configure, and it takes some time before everything flows smoothly. Once the initial learning curve is over, though, it becomes much easier to manage.
What problems is the product solving and how is that benefiting you?
At Scalya Growth, monday dev has been a game-changer in aligning our marketing, product, and tech teams. We use it to manage client projects, track development sprints, and connect tasks directly to campaign deliverables. It solved our biggest problem: lack of visibility between departments. Now, everyone works from the same source of truth, and we can clearly see what’s moving, what’s blocked, and what’s generating results. This clarity has improved communication, accountability, and overall delivery speed for our clients.
All-in-One Dev Workspace That Streamlines Collaboration and Workflow
What do you like best about the product?
What stands out most about monday dev is how seamlessly it brings every stage of the development lifecycle into one visual workspace. I love that I can manage product roadmaps, sprint planning, bug tracking, and release workflows all in one place — without needing to jump between multiple tools.
The customizable boards and automation recipes make it easy to tailor processes to our team’s workflow, whether it’s managing agile sprints or tracking feature requests. The real-time updates and integrations with GitHub, Jira, Slack, and other dev tools help everyone stay aligned, reduce manual updates, and keep projects moving efficiently.
Overall, it combines the flexibility of monday.com with the structure and visibility that modern dev teams need.
The customizable boards and automation recipes make it easy to tailor processes to our team’s workflow, whether it’s managing agile sprints or tracking feature requests. The real-time updates and integrations with GitHub, Jira, Slack, and other dev tools help everyone stay aligned, reduce manual updates, and keep projects moving efficiently.
Overall, it combines the flexibility of monday.com with the structure and visibility that modern dev teams need.
What do you dislike about the product?
While monday dev is a powerful and flexible platform, there’s a bit of a learning curve at the start — especially when setting up more advanced automations or complex board structures. Some integrations, like Git or Jira syncs, can take extra configuration to get working exactly as expected.
I’ve also noticed that with large teams or heavy boards, performance can occasionally slow down, and the pricing tiers can add up quickly as you scale.
That said, once everything is configured, the benefits far outweigh these small drawbacks — the visibility, collaboration, and workflow clarity it provides make it worth the initial setup effort.
I’ve also noticed that with large teams or heavy boards, performance can occasionally slow down, and the pricing tiers can add up quickly as you scale.
That said, once everything is configured, the benefits far outweigh these small drawbacks — the visibility, collaboration, and workflow clarity it provides make it worth the initial setup effort.
What problems is the product solving and how is that benefiting you?
As a web design business, monday dev helps us keep every project, task, and client deliverable completely organized from concept to launch. Before using it, we relied on scattered tools and long email threads, which made it easy for things to slip through the cracks — especially when juggling multiple client websites at different stages.
With monday dev, we’ve centralised everything — design requests, feedback, content deadlines, and developer handoffs — into one visual dashboard. It’s eliminated confusion about project status, improved accountability across the team, and made our workflow far more efficient.
With monday dev, we’ve centralised everything — design requests, feedback, content deadlines, and developer handoffs — into one visual dashboard. It’s eliminated confusion about project status, improved accountability across the team, and made our workflow far more efficient.
Fully Customizable with Seamless Integrations
What do you like best about the product?
Fully customizable to our needs and holds multiple integrations
What do you dislike about the product?
Nothing I can think of. We migrated from Workspace to Dev and since then everything works smoothly.
What problems is the product solving and how is that benefiting you?
We're doing sprint planning, backlog and sprint management, as well as internal customer support and ongoing conversations, all in one place.
Best project management tool I've used
What do you like best about the product?
It's clean and simple, yet robust and powerful.
What do you dislike about the product?
Somewhat confusing that it's separate from the other Monday.com tools.
What problems is the product solving and how is that benefiting you?
It helps my team track projects and communicate with one another. This makes our work feel more streamlined and ensures nothing falls through the cracks.
Project Managers Dream Work OS
What do you like best about the product?
What I like best about monday dev is the cross collaboration with monday work management.
What do you dislike about the product?
What I dislike is the inability to customize monday dev board templates.
What problems is the product solving and how is that benefiting you?
Monday dev is solving several challenges like cross collaboration between our dev team and the marketing/brand. This is a huge benefit to the company as our main initiatives are focused across several departments, and we can easily collaborate and raise any issues through monday dev/work management.
Breeze of use, world of difference
What do you like best about the product?
Monday Dev has made tracking our progress on system development much easier, as well as allowing for an easy to read flow for our stakeholders. Dev has become a daily user in the department, and operates similar to Monday Work Management, so implementation was a breeze! Customer support is also easy to contact, with quick response times and fast solutions.
What do you dislike about the product?
While it's very similar to Work Management, some of the cross-board automations are difficult to conduct. Unique triggers for Dev workflows could also be useful.
What problems is the product solving and how is that benefiting you?
We are working to develop our Salesforce instance, working on developing new features and fixing bugs.
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