I used SentinelOne Singularity Complete in the past and applied it to many customers in the Caribbean region. The use case was to implement SentinelOne Singularity Complete as a tool to replace the old antivirus systems that customers had. When we presented SentinelOne Singularity Complete, most customers appreciated it because the price was very competitive. They decided to provide this as a managed security service, which was very beneficial for them.
SentinelOne Singularity Platform
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Centralized security management has reduced response times and improves threat containment
What is our primary use case?
What is most valuable?
I appreciated the centralized dashboard that we used to manage the solution and the straightforward deployment process. We could deploy using Group Policy Objects to install the clients, which made the process very easy.
I loved the way that we could collect information and trigger actions when we identified a malicious file or a threat. Ranger was excellent for identifying other assets in the network that did not have the solution deployed, allowing us to create a map of the network. It was very important for us to identify workstations and servers that were not protected.
SentinelOne Singularity Complete reliably identifies real threats, which is a significant advantage as we could detect threats that other tools missed. The alerts are excellent for receiving notifications, and we could integrate with SIEM tools. This made it easy for us to create dashboards and see whenever we had an issue, and we could also create automations that could disconnect the device from the network or take other preventive measures to stop the spread of a virus.
What needs improvement?
I think dashboards could be improved with a dashboard creator feature that would allow us to select the information we want to extract and generate customized dashboards.
For how long have I used the solution?
I worked with SentinelOne Singularity Complete for approximately three years.
What do I think about the stability of the solution?
SentinelOne Singularity Complete is very easy to deploy and implement.
What do I think about the scalability of the solution?
SentinelOne Singularity Complete is very scalable for our needs.
How are customer service and support?
Support was very good. When we needed assistance, we received it in a timely manner and the issues were resolved.
Which solution did I use previously and why did I switch?
I worked with Defender and other tools including CrowdStrike, with particular experience managing CrowdStrike.
How was the initial setup?
We implemented the complete solution in customer environments to integrate with their existing infrastructure.
What was our ROI?
SentinelOne Singularity Complete offers a very competitive price. When we implemented it, we could reduce costs with the total cost of ownership compared to other solutions.
What's my experience with pricing, setup cost, and licensing?
When we presented SentinelOne Singularity Complete, most customers appreciated it because the price was very good. They decided to provide this as a managed security service, which was very beneficial for them.
What other advice do I have?
When we implement SentinelOne Singularity Complete, we always create automations so that detection is very efficient in terms of timing. When we identified a threat, we could create rules to block the machine and put it in quarantine. This made it easy to investigate and we could have a broad overview of when the issue started, allowing us to manage issues in a shorter timeframe.
The mean time to respond was reduced in our security operations center. We used it to handle alerts and could act as soon as we received them. When we managed other vendors, it was time-consuming, but with SentinelOne Singularity Complete, it is much better.
Having a centralized tool like SentinelOne Singularity Complete allowed us to manage not only Windows desktops but also servers, MacBooks, and an entire environment. The integration with other SIEM tools is excellent, allowing us to create dashboards, analyze results, and receive alerts as soon as they are triggered.
At this point, SentinelOne Singularity Complete delivers everything it promises to do. We have deployed it from AWS and also created a tenant directly from the portal. SentinelOne Singularity Complete is easy to use, and the dashboards and portal are very user-friendly, which is why I prefer it. I would recommend that others try SentinelOne Singularity Complete because once they do, I believe they will love it. I would rate this review a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Security operations have become more efficient and detection is improving across endpoints
What is our primary use case?
For the major use cases for the client, I would mention EDR.
I have worked and implemented Purple AI. While we were in India, it is more about data privacy as a protection law which has been implemented. Purple AI is collecting all the information which needs to be evaluated and correlate this entire data and segregate and disseminate into different roles and privileges. We have utilized that. These are the mechanisms which are very new into the Indian market and customers and their team members created it and accepted it as well. That is one of the major reasons to sell SentinelOne Singularity Complete.
However, we have not implemented the SecOps feature in major installation as of now.
What is most valuable?
SentinelOne Singularity Complete helps to reduce alerts by almost fifteen to twenty percent. The false alert activation is much more effective in SentinelOne Singularity Complete in competition with all the comparative tools.
It helps to free up my people and staff for other projects. It depends on a project-to-project and team-to-team basis, but it really helps. I would estimate between thirty to fifty percent.
SentinelOne Singularity Complete helps to reduce MTTD by about twenty to thirty percent.
For MTTR, it is almost another way for between fifteen to twenty percent.
As a reseller and user, I would say that SentinelOne Singularity Complete is better than its competition. I have evaluated Palo Alto, Trellix, and CrowdStrike as well. SentinelOne EDR is much better than all of them. The capability and technical capabilities are superior. It is efficient and faster detection.
What needs improvement?
For ingestion and correlation across security solutions, the agent is quite heavier when compared to other competition. The agent has to be light-weighted. That is one of the drawbacks for the competition. They have to work quite a lot.
For how long have I used the solution?
I have been selling the product for three and a half years.
What do I think about the stability of the solution?
As for stability, there are no issues. It is stable.
What do I think about the scalability of the solution?
As for scalability, it is acceptable. The scalability depends entirely on how much security is required for it. It is easy to scale that.
How are customer service and support?
I would say technical support from SentinelOne is excellent. Everyone in SentinelOne is known to us for the last many years.
I would rate support eight point five out of ten. One point five has been removed just because many times it has been delayed or the support has not been available due to vacation. That should be a challenge. Ten out of ten would not even be given to AWS.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
SentinelOne stands out and is the best product among those, especially in India. There was a recent strike incident with Microsoft, and SentinelOne's approach is much better and much more effective.
How was the initial setup?
It is easy to deploy. The deployment model depends on the type of organization. If it is government, then it has to be on-premises. If it is more like an enterprise and BFSI, that can be over the cloud. In India, it has to be done with the intent. It can be into the SentinelOne cloud with an instance in India, or whether it has to be AWS or Azure, they are acceptable in any format.
What about the implementation team?
There is a chance to buy this product through AWS Marketplace, the CPPO. I did that previously.
What's my experience with pricing, setup cost, and licensing?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the pricing.
What other advice do I have?
I do sell SentinelOne Singularity Complete.
I am a Chief Security Officer for Technocentric.
I have been selling this product for the last three and a half years.
I have been involved in this domain for twenty-five years.
I would give SentinelOne Singularity Complete a rating of nine out of ten.
Strong - Reliable Endpoint Protection with Automation
What do you like best about the product?
The best thing is how quickly it detects and blocks the threats without any manual work , agent is very light and doesn't slow down the system and it has very reliable real time threat monitoring. Another great part is Storyline, which shows the chain of events in a simple way
What do you dislike about the product?
Just a little complicated if you are new to the platform and some advanced options are hidden for the extra licensing which will increase the cost , and no readymade templates , customization is not easy
What problems is the product solving and how is that benefiting you?
helps us detect threats early and responds automatically which saves a lot of time and energy and also isolates the infected device and kill any harmful processes and rolls back the changes as well, which will reduce the impact of any attack
Innovative Features That Set Sentinel One Apart
What do you like best about the product?
Sentinel One has made significant progress and introduced a range of new features, setting itself apart from other solutions in the EDR space. Customer support has been great throughout the deployment process and after implementation. The ease of use can use some improvement as the UI can be convoluted making everyday use a bit complicated.
What do you dislike about the product?
Sentinel One's user interface is quite complicated and not very intuitive. Additionally, the agent often leads to noticeable performance problems on endpoints and tends to produce a large number of false positives.
What problems is the product solving and how is that benefiting you?
Endpoint detection, combined with their managed detection and response service, has been beneficial for us. The S1 team handles and triages the large volume of alerts generated by the tool, which enables us to concentrate on other projects and our daily responsibilities.
User-Friendly, But Integration Needs Improvement
What do you like best about the product?
What I like about SentinelOne Singularity Endpoint is how user friendly it is and how easy it is to get in touch with someone
What do you dislike about the product?
What I dislike about SentinelOne Singularity Endpoint is that it is a bit hard to integrate and implement
What problems is the product solving and how is that benefiting you?
Endpoint Detection and Response and Antivirus
Outstanding Security Solution with Seamless Compliance
What do you like best about the product?
SentinelOne was the only player in the market willing to sign a business associate agreement and ensure HIPAA compliance. I also appreciate the really great price they offer considering these features. SentinelOne Singularity was willing to work with us despite our smaller size and heightened compliance requirements, whereas some other companies wouldn't even quote us given our limited number of users. I found the initial setup to be very easy.
What do you dislike about the product?
None, we love it.
What problems is the product solving and how is that benefiting you?
I use SentinelOne Singularity to fulfill compliance requirements, protect endpoints and our network. It offers great pricing and signed a business associate agreement. They were one of the only vendors in the space that would sign a BAA and for HIPAA compliance, and one of the only vendors willing to quote us despite our small size.
Effortless to Use with an Informative, Well-Designed Dashboard
What do you like best about the product?
Easy to use, well-designed, and informative dashboard.
What do you dislike about the product?
I don't have any particular dislikes, though I do think certain areas could definitely be improved.
What problems is the product solving and how is that benefiting you?
The product has done an excellent job of securing all our endpoints, delivering impressive results.
Autonomous AI Response and Ransomware Rollback Are Game-Changers
What do you like best about the product?
Autonomous ai response , ransomeare rollback storyline
What do you dislike about the product?
There’s really nothing to dislike about this product, although I do find the pricing to be a bit on the higher side.
What problems is the product solving and how is that benefiting you?
This platform offers a single dashboard to manage all endpoints and servers, making it easy to monitor everything in one place. Its storyline analysis feature is helpful, and I haven't experienced any system lag. The tool also consolidates various functions and includes ransomware rollback, which adds an extra layer of security.
Has improved threat response time and reduced staffing needs through automation and visibility
What is our primary use case?
SentinelOne Singularity Complete has allowed me to perform multiple functions. It enables asset ingestion, and I have been able to identify other machines that don't have the endpoint agent installed. We've caught some malware. SentinelOne has internal reporting features and Ranger features that search the subnets where SentinelOne agents are located for other devices that may not be protected with the agent. The platform itself allows me to visualize my entire environment.
What is most valuable?
SentinelOne Singularity Complete has allowed me to perform multiple functions. It enables asset ingestion, and I have been able to identify other machines that don't have the endpoint agent installed. We've caught some malware. SentinelOne has internal reporting features and Ranger features that search the subnets where SentinelOne agents are located for other devices that may not be protected with the agent. The platform itself allows me to visualize my entire environment.
The ransomware rollback feature is the best aspect of SentinelOne Singularity Complete that stands out the most. We haven't had to use it yet, but it allowed me to demonstrate to our insurance providers that I had a recovery mechanism for the rollback.
SentinelOne Singularity Complete has positively impacted my organization by helping with trust amongst the organization. There is no longer any doubt that we are protecting the endpoints. Also, with USB exclusions and other features, it has helped with data loss prevention. I am now able to measure DLP attacks.
My impression of SentinelOne Singularity Complete's ability to ingest and correlate across my security solutions is phenomenal. It's great to have that central location. With SentinelOne Singularity Complete, I have been able to remove three additional products from the environment.
I use SentinelOne Singularity Complete's Ranger functionality, and it's one of the most important things I have.
What needs improvement?
There really aren't any areas for improvement in SentinelOne Singularity Complete. I'm excited to watch the continuous improvement to the storyline.
What do I think about the stability of the solution?
SentinelOne Singularity Complete is stable in my experience.
What do I think about the scalability of the solution?
SentinelOne Singularity Complete's scalability is extremely easy to achieve as new endpoints and new detection points come on board.
How are customer service and support?
The customer support for SentinelOne Singularity Complete is phenomenal.
I would rate the customer support a ten on a scale of one to ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were a new company, and we picked SentinelOne Singularity Complete first without using a different solution before.
What was our ROI?
SentinelOne Singularity Complete has helped free up my staff for other projects and tasks by saving us multiple hours a day because we can now get the visibility and the automation.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
SentinelOne Singularity Complete has helped reduce my organization's mean time to respond by eighty percent.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for SentinelOne Singularity Complete was flawless while working with my account manager. For the first time in a long time, I enjoyed the process.
Which other solutions did I evaluate?
I did not evaluate other options before choosing SentinelOne Singularity Complete.
What other advice do I have?
The advice I would give to others looking into using SentinelOne Singularity Complete is to have your inventory counts available, document your ingestion points, and proceed with the implementation. I think it's a great product. I would rate this review a ten on a scale of one to ten.
Effortless Deployment and Outstanding Support
What do you like best about the product?
Easy to deploy and use. Very responsive to config changes. Support team is amazing.
What do you dislike about the product?
I have not found anything I don’t like. The platform is very user friendly.
What problems is the product solving and how is that benefiting you?
EDR and single pane of glass view of our environment.
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