Red Canary Managed Detection and Response
Red CanaryReviews from AWS customer
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Security made easy!
What do you like best about the product?
Working with Red Canary as your partner will greatly enhance your response and detection capabilities across your enterprise. The response time and automation is hands down the best that I have seen at any vendor. Teams are very engaging and have rescued our internal teams from banning legitimate process which would have crippled our environment. Their service pays for itself every single year and then some!
What do you dislike about the product?
They don't do my laundry. I can't honestly provide much critical feedback on dislikes. They are not perfect, but they are transparent and knowledgeable in their field. Their organization faces the same challenges that you see everywhere. Account reps will be shuffled or will move on to other opportunities. It’s not as frequent but it does happen.
What problems is the product solving and how is that benefiting you?
Automated threat intelligence and remediation. Having this capability allows me and my staff to sleep at night, knowing if something nefarious is detected in our environment, that we have the right team/products in place to mitigate. Many times without even waking us up!
Two years with Red Canary
What do you like best about the product?
Very satisfied with Red Canary's service and dedication to cybersecurity. Their proactive approach and advanced threat detection capabilities have significantly enhanced our organization's security posture. The team's expertise and responsiveness are truly amazing, we feel confident and well-protected. Red Canary's commitment to continuous improvement and customer satisfaction is evident in every interaction.
What do you dislike about the product?
It's not so much dislike but sometimes there is a high volume of alearts and it can be a little overwhelming since our team is very small, but I also understand they are necessary.
What problems is the product solving and how is that benefiting you?
Threat detection and response which helps us monitor our environment by detecting and responding to threats. Enhances visibility which it helps us address vulnerabilities more effectively
CrossCountry Consulting - Security Compliance Analyst
What do you like best about the product?
I appreciate Red Canary's proactive approach to cybersecurity, their excellent customer support, and the comprehensive threat detection and response capabilities they offer.
What do you dislike about the product?
There is currently nothing that I dislike about Red Canary at the current moment.
What problems is the product solving and how is that benefiting you?
Red Canary is helping CrossCountry Consulting by securing our environment against cyber threats and data breaches. Their 24x7 service monitors all laptop and server activity to identify and quickly contain threats. This continuous detection and investigation coverage gives us confidence that our environment is protected at all times.
Great work Red Canary
What do you like best about the product?
Red Canary has proven very useful and helps us resolve issues quicker and stay focused on other work.
What do you dislike about the product?
Nothing- they have been great. I would recommend RC to others.
What problems is the product solving and how is that benefiting you?
Red Canary helps rememditate and resolve issues we are alerted about.
Provides actionable insights and recommendations for incident response
What do you like best about the product?
i mostly like redcanary due to its analytical structure on how it seamlessly integrates with your endpoints utilizes threat intelligance and automation to reduce work load on security teams.
What do you dislike about the product?
there is some lag between the alert in MDE and when RC responds.
What problems is the product solving and how is that benefiting you?
24/7 monitoring and automaition
Fantastic company to work with, especially for organizations with smaller Security Teams
What do you like best about the product?
The ease of mind I get from knowing an expert will be available 24/7 to respond to critical alerts, and provide low-level expertise during an incident.
What do you dislike about the product?
Unable to fully integrate with our suite of tools in CrowdStrike, particularly the CrowdStrike Identity Protection.
What problems is the product solving and how is that benefiting you?
Red Canary(RC) is allowing us to ingest EDR telemetry into their platform, and create runbooks for certain scenarios, automatically kicking off segregation and remediation steps for the afflicted devices, and does so 24/7. As we do not have a large security team, being able to reliably have someone available during off hours, is a major component and have had multiple experiences where having just that, has allowed us to stay ahead of attack attempts. Not only do the runbooks kick off automatically, RC also assigns an analyst to the case, so they can perform an in depth review of the event, and personally assists us in ensuring that all points of concern are properly addressed and also gives us confirmation after our own reviews to ensure everything has been taken care of.
New user
What do you like best about the product?
Onboarding to your tools is relatively easy. Your account team helped us get started with the toolsets that we purhcased
What do you dislike about the product?
I'm too new and dont have an answer for this at the moment.
What problems is the product solving and how is that benefiting you?
Endpoint detection anamolies and eventualy we will use the data lake to understand the logs of our environment
Dedicated to your cyber security
What do you like best about the product?
Reliable identification and action on items that could be harmful to your systems. Quick response and available for questions at any time. Reporting web site is very informative and easy to read.
What do you dislike about the product?
Not a down side, but you will get notifications for approved remote connections, unless you disable them.
What problems is the product solving and how is that benefiting you?
The ability to react to IOC's 24x7. My I.T. department works first shift, while all of our plants work 24x7.
Sleeping Better at Night
What do you like best about the product?
As a Red Canary customer for five years now, I've consistently been impressed by the service and level of support. We're fortunate to rarely receive alerts (which is a testament to accurate threat identification); however, when we do, our trust in Red Canary's analysis drives my team to act quickly to review and resolve. I appreciate the company being customer-focused which is demonstrated through regular engagement and their continous innovation to stay competitive.
What do you dislike about the product?
I've found Red Canary's support to be extremely proactive (e.g. alerting when an integration fails), responsive (e.g. promptly responding to cases), and dedicated (e.g. working to find additional information); however, it's occasionally difficult having the right SMEs available to answer technical questions. This was mostly an issue with complexities surrounding our Azure integration.
What problems is the product solving and how is that benefiting you?
Holistic view of our environments for better threat detection and 24x7 coverage.
Stellar service and truly care about protecting their customers.
What do you like best about the product?
Always updating their software and quick to respond to any threats or questions.
What do you dislike about the product?
Nothing of concern at this time. No issues.
What problems is the product solving and how is that benefiting you?
They constantly monitor and protect our computers and servers .. less for me to worry about.
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