Red Canary Managed Detection and Response
Red CanaryReviews from AWS customer
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It's just OK
What do you like best about the product?
The tool itself is somewhat useful for seeing what's going on in our ecosystem
What do you dislike about the product?
The vendor support has been all over the place. We've had I think 4 separate reps in the time I've been using the tool. Red Canary was supposed to submit a proposal for an RFP we had and they totally dropped the ball on doing so.
What problems is the product solving and how is that benefiting you?
Personally, I don't think it is benefitting me all that much.
Red Canary has been user-friendly.
What do you like best about the product?
- GUI is user-friendly and easy to navigate.
- Tech support resource is helpful and quick to respond.
- Monthly sync up is scheduled with Success manager to go over updates and improvements.
- Tech support resource is helpful and quick to respond.
- Monthly sync up is scheduled with Success manager to go over updates and improvements.
What do you dislike about the product?
None so far - but we're currently working on integrating automation with our Red Canary processes.
What problems is the product solving and how is that benefiting you?
Red Canary is providing: 1.) one-stop platform in reviewing threat alerts from multiple sources and 2.) active remediation based on configured policies.
Red Canary Review
What do you like best about the product?
Red Canary allows our team to have 24/7 monitoring of alerts and threats without having to staff our team for after hours monitoring. We have playbooks configured to take actions for after hours alerts/threats to automated the handling of incidents.
What do you dislike about the product?
The one improvement I would like to see from Red Canary is the ability to trigger playbooks manually if needed while reviewing an incident. There are few use cases where this is necessary, but would be a huge benefit in when the scenario comes up.
What problems is the product solving and how is that benefiting you?
Red Canary allows our team to have 24/7 monitoring of alerts and threats without having to staff our team for after hours monitoring. We have playbooks configured to take actions for after hours alerts/threats to automated the handling of incidents. Red Canary analysts review alerts before escalting to our review, cutting down on the number of total alerts and false positives that must be investigated by our team. The ability to create playbooks for certain threat types allows for consistent incident handling. I also appreaciate that Red Canary is always updating their detectors to identify the newest techniques that are being used ensuring that new attacks will also be caught.
Easy and precise detection
What do you like best about the product?
Userfriendly Interface, good explanation of incident, precide detection engine.
What do you dislike about the product?
Writing rule for ignoring some activities are not easy
What problems is the product solving and how is that benefiting you?
scanning our endpoints and detecting suspicious activities.
Red Canary is Awesome!
What do you like best about the product?
Very easy to use. User friendly UI. Everybody has been extremely helpful for our company since the very beginning. I use it every day and never had any issues. We were able to hit the ground running from the very first day of implentation.
What do you dislike about the product?
Do not have any complaints about Red Canary. Had some issues with hunters not putting comments for certain threats but that was immediately fixed and the comments are now great.
What problems is the product solving and how is that benefiting you?
Solving all of the threats our company may deal with when Analysts are out of office. Providing a second set of eyes on threats so we can double check everything.
Red Canary: A simple assurance that helps the worried Cybersecurity talent sleep at night.
What do you like best about the product?
Red Canary is a breeze to set up! With help from the onboarding team, my team was able to configure our environment within a day. Immediately after setup, we could start monitoring through the pre-built integrations with most of our cybersecurity pain points.
What do you dislike about the product?
We have not yet found anything negative to report.
What problems is the product solving and how is that benefiting you?
Red Canary fills the void that our previous Managed Security Service Provider had. Even after 1 day of setting up our account, we felt relief, knowing that we had complete visibility into our cybersecurity stance and that there was a live team protecting our environment 24/7.
Red Canary - The Best MDR provider
What do you like best about the product?
Easy to work with, built in SOAR platform, reduction in alerts.
What do you dislike about the product?
Nothing I dont like, great company. Anytime I have brought up an issue, it has been resolved timely.
What problems is the product solving and how is that benefiting you?
Reduction in EDR alerts (false positives), serving us meaningful and actionable data, and automation to go along with that. 24/7 eyes on endpoints across the globe is a huge compliance piece as well.
Red Canary is a great service for our team
What do you like best about the product?
They are always available to help you when you have a cybersecurity need in your organization. Their experienced experts are great addition to any small SOC team.
What do you dislike about the product?
I havent really experienced any downsides with working with Red Canary. They are responsive and they always manage to help you get any cybersecurity job done.
What problems is the product solving and how is that benefiting you?
They are helping us bridge the gap of having a small SOC team. Not only are their experts top-notch but their automations make our team appear like we have a large SOC team when we really dont.
Red Canary and Incident Response go hand in hand
What do you like best about the product?
The Red Canary team is always ready to help. The threat intelligence is very useful and our account executives are top notch.
What do you dislike about the product?
Nothing to complain about in my experience.
What problems is the product solving and how is that benefiting you?
Red Canary helps us out with identifying false positives which saves the team a lot of time.
Great and knowledgeable people and platform
What do you like best about the product?
The automation and context around our alerts
What do you dislike about the product?
Would like to see a little more context and increased identity based alerting
What problems is the product solving and how is that benefiting you?
Reducing soc alerts and acting as an additional resource for alert context
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