The solution's most valuable features are one-time password and exclusive access.
Privileged Access Management
CyberArkExternal reviews
External reviews are not included in the AWS star rating for the product.
Scalable solution with an efficient exclusive access feature
What is most valuable?
What needs improvement?
CyberArk is complicated and costly to deploy for Windows servers compared to a few other vendors. It would be helpful if they combined all the components on a single server. Also, they should release a version specific to small businesses with two servers installation architecture.
For how long have I used the solution?
We have been using the solution for three years.
What do I think about the stability of the solution?
The solution is highly stable. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a ten. It is the best in the market. It can scale to any infrastructure. We had implemented around 1000 target servers for our previous customers.
How are customer service and support?
The solution's training documentation compensates for efforts to raise the tickets. We can resolve the issues ourselves based on the documents provided by the vendor. If you contact them for any problems, they solve them within a few hours.
How was the initial setup?
I have implemented the solution for small and large enterprises. I haven't come across any bugs or issues. I use the 12.2 version as it is more stable, and I have more experience working with it than the newer version. It is easier to deploy if you know how to use it.
The time taken for deployment depends on specific project requirements. In the case of lesser servers and target machines, it takes about a few weeks. Whereas for a larger number of servers, it takes around two to three months to complete. The process involves setting up servers to host password vault, API access, central policy manager, and SM server. Additionally, for customer-specific requirements, we can set up Distributed Trusted Host (DTH) server for privileged analytics and Privileged Session Manager (PSM) for session management.
Apart from the deployment, it involves configuring policies, setting up additional connection components, etc.
What's my experience with pricing, setup cost, and licensing?
The solution is cost-effective for the features. In comparison, other vendors would charge extra for the same features. Also, its pricing model is based on the number of users rather than the number of servers. Thus, there are no additional costs. I rate its pricing a six or seven.
What other advice do I have?
I recommend the solution to others and rate it a ten out of ten. It is user-friendly once you understand its functionality.
CyberArk is so flexible and useful in so many different contexts
Cyberark PAM is great secure access management tool
create internal/operational efficiencies
Cyberark PAS security
Ease use
Best in the market in
One of the best credential storage tools available in market
CyberArk's Password Vault is a must have for Privileged Account & Identity management
What is our primary use case?
To securely manage privileged accounts within the enterprise and automate password compliance where possible. Bringing multiple account types all into a single central repository with an intuitive user interface has greatly improved our security standing. Instead of managing each account in its disparate location like Database, Active Directory, LDAP, and Mainframe, we can now do it from a single solution. This has enabled great strides in standardizations across account types for password and access management.
How has it helped my organization?
CyberArk has enabled my organization to monitor and manage privileged accounts in a secure manner while also giving the ability to adhere to password compliance automatically. CyberArk has helped us to remove hard-coded credentials in applications and scripts. Traditional password policies often fall short of providing adequate protection, but CyberArk's PAM has allowed my organization to set robust password policies that require a combination of uppercase and lowercase letters, numbers, and special characters.
What is most valuable?
AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials. Hard-coded credentials are a risk to organizations as they are easy for attackers to target. Therefore less hard-coded credentials increase the security stance of the enterprise. We have greatly utilized the out-of-the-box usage automation like Windows Scheduled tasks and password config files. The reconcile feature is another must-have to give users the ability to not only change their password but to unlock it as well where needed.
What needs improvement?
CyberArk's Privileged Access Management (PAM) stands out as an industry leader, and it is often considered at the top of its class. This comprehensive solution has consistently delivered robust features and innovative security measures that make it an essential component of any organization's cybersecurity strategy. While no system is without room for advancement, CyberArk has continuously demonstrated its commitment to innovation and improvement, and many of the potential areas of improvement are already being actively addressed.
For how long have I used the solution?
I have been using this solution for 13 years.
What do I think about the stability of the solution?
This solution is very stable with the ability of satellite vaults and HA.
What do I think about the scalability of the solution?
CyberArk is incredibly scalable. Make sure to check out the unlimited option.
How are customer service and support?
Excellent service and quick responses with engineers who understand the product.
Which solution did I use previously and why did I switch?
We started out with CyberArk. When we started to look into using a PAM solution they were the leader in the space (and still are).
What was our ROI?
For the time saved and security added, the benefit far outweighs the cost.
What's my experience with pricing, setup cost, and licensing?
Check out the unlimited model as it can save money and make for a more scalable solution depending on the size and needs of your organization.
Which other solutions did I evaluate?
My company evaluated other options, but I was not with the company when this occurred.
What other advice do I have?
Contact the professional help for a demo, and you will not be disappointed. Even if you do not choose CyberArk, they can help identify current security gaps.
The Best, Safe, easy and Secure vault to use for Organization needs
Ease of use
It’s easily active directory integrated and is safe for security purposes
And keeps the environment secured
Password access are restricted and more secured