Proactive threat hunting has improved breach prevention and now provides deeper endpoint visibility
What is our primary use case?
I deal with endpoint security, firewall, and XDR solutions. I use Sangfor and work with Trend Micro and CrowdStrike. I use CrowdStrike Falcon for enterprise companies, which is what I typically recommend.
How has it helped my organization?
CrowdStrike Falcon has helped my customers predict and prevent potential breaches because of its proactive approach.
What is most valuable?
The most valuable features in CrowdStrike Falcon are its AI capabilities. The lightweight agent has a positive impact on system performance and visibility through ease of use. I utilize its Threat Graph for threat hunting.
What needs improvement?
To improve my recommendation to a perfect score, I would focus on better selling skills and improved integration with different vendors.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for approximately five years.
Which solution did I use previously and why did I switch?
I have previously worked with a Total Information Management Corporation solution.
Which other solutions did I evaluate?
I work with competitors as well, and there is good competition to Sangfor at the moment.
What other advice do I have?
I have experience with these products from prior use. I work with security vendors and some of my customers use Trend Micro and CrowdStrike as well. My experience has been positive and I have been satisfied. The pricing might be a little expensive, but I find it cost-effective. I do not find CrowdStrike Falcon to be the most expensive when comparing pricing with competitors. I would rate this solution an 8 out of 10.
Active, Easy & Great to Manage
What do you like best about the product?
The platform provides quick responses to incidents and offers detailed insights into potential risks. Its portal is user-friendly, and deployment across an enterprise company is straightforward.
What do you dislike about the product?
Uninstalling the application can sometimes be a bit challenging, as the process is quite manual. This is often necessary when troubleshooting issues.
What problems is the product solving and how is that benefiting you?
Safeguard your devices from real-time threats, no matter where they are in the world. This solution offers protection for thousands of devices on a global scale.
Highly Secure with Room for Interface Improvement
What do you like best about the product?
I like CrowdStrike Falcon Endpoint Protection Platform because it is highly secure, which gives me confidence that my endpoints are well protected against cyber threats. The ease of implementation is another aspect I appreciate, making the setup process straightforward once I understood the necessary steps.
What do you dislike about the product?
I find the management interface of the CrowdStrike Falcon Endpoint Protection Platform to be less user-friendly than I would like. It could benefit from improved intuitiveness and ease of use. Furthermore, the metrics that CrowdStrike provides are somewhat cumbersome when it comes to setting up direct alerts. This complexity can hinder timely responses to potential threats, impacting overall user experience. It feels like there is room for enhancing the overall user experience to make it more straightforward and efficient.
What problems is the product solving and how is that benefiting you?
I use CrowdStrike Falcon Endpoint Protection Platform to secure my endpoints from cyber threats and unauthorized access.
Lightweight, Accurate, But Challenging Query Language
What do you like best about the product?
CrowdStrike Falcon has been one of the most dependable EDR platforms I’ve used. The agent is extremely lightweight, which makes a big difference in keeping system performance smooth. Its detection accuracy is consistently strong and really helps us stay ahead of threats. The asset discovery feature is one of my favorites—it gives us clear visibility into what’s actually running in our environment and makes managing assets much easier. The built-in vulnerability assessment is also very reliable and helps us quickly identify and prioritize issues. Overall, the platform’s defensive capabilities and real-time protection give us a strong sense of confidence in our media security.
What do you dislike about the product?
The biggest challenge for me has been CrowdStrike’s query language. Coming from Splunk, which is more intuitive and easier to work with, the transition feels unnecessarily difficult. Having to juggle different syntaxes—CrowdStrike, Splunk, SIEM tools, Defender—slows things down and interrupts the workflow when I’m trying to run quick searches or investigations. Better documentation or easier mapping to familiar query formats would help a lot.
What problems is the product solving and how is that benefiting you?
CrowdStrike gives us a strong, lightweight, and effective layer of endpoint protection. It improves our visibility, strengthens our defenses, and helps us detect and respond to threats much faster. It also makes vulnerability management more efficient, which is a big plus for maintaining a secure media environment.
Transparent and Robust Solution That Delivers
What do you like best about the product?
The transparency and robustness of the platform
What do you dislike about the product?
The updates are a little disruptive at times
What problems is the product solving and how is that benefiting you?
Phishing and xsxripting
Lightweight, Powerful Security with Seamless Cloud Integration
What do you like best about the product?
The best part is how Falcon balances power and simplicity. Many endpoint solutions are either too heavy or too fragmented. Falcon’s single-agent, cloud-native approach solves both problems: it’s lightweight for users yet comprehensive for security teams.
What do you dislike about the product?
CrowdStrike Falcon is widely praised for its powerful detection and lightweight agent, but what people dislike most are the high costs, cloud dependency, and occasional complexity in management and reporting. These drawbacks don’t negate its strengths, but they do highlight areas where organizations need to weigh trade-offs before adoption.
What problems is the product solving and how is that benefiting you?
Falcon solves the visibility, speed, and complexity problems of endpoint security, and the benefit is a safer, more efficient, and less disruptive IT environment
Lightweight Agent, Robust Security Insight
What do you like best about the product?
I really appreciate how lightweight the agent of CrowdStrike Falcon Endpoint Protection Platform is; it's so unobtrusive that I barely notice it's running on my machines. Over the past three years, I haven't experienced any cybersecurity issues, which speaks volumes about the platform's effectiveness. Additionally, I find the platform’s use of sensor-based technology with Charlotte AI particularly impressive, as it aligns well with our strategic vision and roadmap. We are even considering adding more modules, like Identity and Access Management (IDAM), during upcoming renewals due to our positive experience so far.
What do you dislike about the product?
I find the real-time monitoring through the command-line interface to be a bit challenging and not as user-friendly as expected. The firewall functionality within CrowdStrike Falcon sometimes does not work as expected, which can be frustrating. I am also disappointed with the delayed response from customer support when I raise tickets. The initial setup and deployment were quite tough, especially managing the deployment manually on 3000 assets without an Active Directory push. This manual process, including setting group tags and tagging against each location, was very time-consuming.
What problems is the product solving and how is that benefiting you?
I find the product protects our assets from malicious attacks and provides machine insights while being lightweight and efficient with no cybersecurity issues encountered in three years.
Lightweight, Powerful Protection with Seamless Cloud Management
What do you like best about the product?
Best part about Crowdstrike falcon is its lightweight agent and strong real timedetectio. It runs smoothly without slowing systems and the alerts are clear and easy to act on. The dashboard gives good visibility into endpoint activity and being able to manage everything the cloud has made our response time much faster
What do you dislike about the product?
Pricing can feel a bit high, especially when adding extra modules. Some advanced features also need a learning curve, and the initial configuration can be slightly overwhelming for new users.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon has helped us improve endpoint security by detecting threats in real time and reducing the risk of malware spreading across devices. It has also minimized manual investigation time, as alerts are detailed and easy to act on. Being able to manage and respond remotely has saved a lot of effort for our team and improved overall incident response speed.
Critical Endpoint Protection with Easy Configuration
What do you like best about the product?
I find the Network Containment feature of the CrowdStrike Falcon Endpoint Protection Platform to be particularly valuable. It plays a crucial role in protecting sensitive data, especially when an employee is leaving the organization. By locking USB access and stopping network connections, it ensures that data transfer is avoided, which is a significant security advantage. Additionally, I appreciate that the setup of the CrowdStrike Falcon Endpoint Protection Platform is easy to configure, which helps in swift implementation without complexity.
What do you dislike about the product?
I think they need to reduce the price for XDR.
What problems is the product solving and how is that benefiting you?
n/a
Robust Endpoint Security with Seamless, Signature-Free Protection
What do you like best about the product?
Crowdstrike Falcon Support for Endpoint Security protects against Malware & other virus protection without signature & auto update features
What do you dislike about the product?
Improve UI
Improve AI feature
Improve Performance
What problems is the product solving and how is that benefiting you?
Protect against the vulnerability & Virus protection