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easy remote control of enterprise PCs
What do you like best about the product?
once installed the agent on every PC, you can easily remote connect and check for problems
What do you dislike about the product?
sometimes the agent disconnect me and I have to relogin to remote connect again to the ssame pc
What problems is the product solving and how is that benefiting you?
we scheduled OS updates and remote connect to solve business problems
Recommendations to others considering the product:
It's one of the best tools to remotely control enterprise devices. It's even easy to plan os updates and release them for not being installed during business time, so that users don't use LAN bandwidth to download updates
Easy to use, but also easy to totally break things
What do you like best about the product?
With so many working from home now, this solution has made it easy for us to share desktops, repair software, patch and update computers even when off site. Also, the inventory system is phenomenal.... pretty much anything we want to know about the computer is available.
What do you dislike about the product?
In a large, shared network, it's really easy to accidentally manage computers that don't belong to you. Also, due to the large domain with multiple ad areas, it's hard to lock down system management.
I've not found any way yet to discover if systems have webcams installed... either locally or internally to the system.
It can be pricey for a small group to add in pieces for computer rebuilding and help desk integration.
I've not found any way yet to discover if systems have webcams installed... either locally or internally to the system.
It can be pricey for a small group to add in pieces for computer rebuilding and help desk integration.
What problems is the product solving and how is that benefiting you?
User remote management off site. Don't have to have equipment brought into our office. Keeping computers completely patched and updated, so increased security of systems off site.
Recommendations to others considering the product:
Try it and see if it meets your needs. I've been well please. Their response time to questions is typically within an hour.
A great management tool for cross platform business
What do you like best about the product?
ManageEngine packs so many features into DesktopCentral its almost hard to fully utilize them all. We use MEDC daily for remote desktop, patch management and inventory management of our cross platform enviornment.
What do you dislike about the product?
There are occasional bugs that make certain modules unreliable, but ME is very quick to distribute service packs to remedy these bugs.
What problems is the product solving and how is that benefiting you?
Remote desktop of Mac/PC/Linux workstations and servers.
Patch management of Mac/Windows/Linux environment
Inventory and reporting
MDM for mobile devices.
Patch management of Mac/Windows/Linux environment
Inventory and reporting
MDM for mobile devices.
Easy to Use Desktop Management
What do you like best about the product?
Simple patch management and easy remote assistance.
What do you dislike about the product?
Several updates a month that require shutting down the service and doing a complete backup.
What problems is the product solving and how is that benefiting you?
Simple patch management and easy remote assistance.
Recommendations to others considering the product:
N/A
Very useful tool to manage Mac Devices
What do you like best about the product?
DC provides a lot tools to manage computers and mobile devices. it provides various range of Mac device management in computer or MDM modules including software deployment, path management and location finder.
What do you dislike about the product?
The MDM modules does not sync with computer inventory and it requires to add/edit devices' information include owner and owner email, asset tag and location.
What problems is the product solving and how is that benefiting you?
I do computer management and mobile device management including asset management with this tool. I sometimes uses it for the remote computer management
It's really great!
What do you like best about the product?
Ease of use, ease of management, ease of install, it's quick and it just works.
What do you dislike about the product?
I actually cannot fault it. Way better than Microsoft Windows update services.
What problems is the product solving and how is that benefiting you?
We get audited regularly and require the latest 3rd party patches and windows updates. They have to be done within 14 days. This program has allowed me to keep on top of that easily.
Recommendations to others considering the product:
It's lightweight, can be installed almost anywhere. I've installed it on windows 10 before and it still works just as good as on a server platform. Easy to setup easy to work with. It's the best 3rd party installer I've ever used. Set up schedules or on demand.
A handy product for system administratiopn
What do you like best about the product?
It has some best features which include MDM, desktop/laptop controls, patch management, remote support and various other admin controls that lets the IT team handle tickets and other services for the end-users in the organization.
What do you dislike about the product?
The UI can be better in level to the products/features that are being offered by the product. It has some redundant features when it comes to integrated products from Manage Engine.
What problems is the product solving and how is that benefiting you?
Managing the end-user machine for handling various IT support needs
To maintain the patches across the user machines in the organization
Started deploying the MDM policy for corporate devices
To maintain the patches across the user machines in the organization
Started deploying the MDM policy for corporate devices
Recommendations to others considering the product:
Definitely a must-have product for IT operations and its needs.
Desktop Central at Continental Gold
What do you like best about the product?
The ease of use of the tool and the number of functional options for the entire IT area
What do you dislike about the product?
So far, I have only encountered one technical difficulty, which is that I have not been able to restrict, from Desktop Central in its patch management module, the prevention of computers using Windows Update for updates.
What problems is the product solving and how is that benefiting you?
We use the tool for patch management, hardware and software inventory, configuration management, remote control, unattended application deployment.
Recommendations to others considering the product:
If you are looking to centralize team and server management tasks on a single platform, this is an excellent option.
ManageEngine Desktop Central a program that you should use.
What do you like best about the product?
This program is nice and effective in software implementations, very good reportage, and patch management is very feasible. Allows the multiple use of screens and in addition to file transfers in the background, I like your remote control agent. The packages can be updated correctly. ManageEngine Desktop Central works very well in the implementation of complete sets of equipment. It must be considered that the remote connection tool requires very little interaction of the final user to achieve a connection.
What do you dislike about the product?
Big patches may be a problem, since the end user must wait first for the patch to allocate to DL in order to install it, noting that they frequently get frustrated and restart while the big parche is still downloading. Sometimes the remote control does not generate confidence, due to problems with the very high resolution video cards, in addition to the fact that you can lose control of the mouse and keyboard other problem of the remote control agent.
What problems is the product solving and how is that benefiting you?
ManageEngine Desktop Central is used in Agro Zaffiro LLP for the automation of desktop administration, obtaining control of remote desktops, patch implementation and software. It has been excellent for access and control of certain demands of the company, such as inventory and assets.
Recommendations to others considering the product:
This program is fantastic as a tool to manage desktops, laptops and servers, considering its excellence for the implementation of remote software and policies, also highly capable of being used as a feasible daily product for the company, due to its effective personalization.
Great solution for remote PC management
What do you like best about the product?
We are able to push software to machines on our network quickly and on a mass scale.
What do you dislike about the product?
PCs must have Desktop Central pre-installed, cannot retroactively push to PCs on the network.
What problems is the product solving and how is that benefiting you?
We are able to deploy software and updates much more quickly using Desktop Central than traditional methods.
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