Reviews from AWS customer

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External reviews

1,084 reviews
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External reviews are not included in the AWS star rating for the product.


    Manufacturing

Perfect tool for a small team to manage a lot of devices

  • May 24, 2024
  • Review provided by G2

What do you like best about the product?
We've been using Endpoint Central (UEM Edition with Security Add-on) for 3+ years now and there's no going back.
As a small team, having all of the tools we need to efficiently manage pretty much every device we own in one place is invaluable.
What do you dislike about the product?
It's hard to think of anything I dislike about the product. Every now and again an updated agent rollout will go wrong and I'll have to manually remove and re-add those clients.
What problems is the product solving and how is that benefiting you?
We use Endpoint Central to deploy, manage and configure clients, to roll out software updates and in-house fixes and to provide remote (in-house) support.


    Kennie G.

ManageEngine a great potential and unified security tool

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
It is very easy to parameterize, manage my equipment and mainly to have the security control of all my endpoints in order to be properly protected at every moment.
What do you dislike about the product?
Your update process is very manual, it should be automated.
What problems is the product solving and how is that benefiting you?
Keeping my endpoints up to date at all times, as well as security enhancements in the configuration of security best practices, GPOs, application control and MDM.


    Nik S.

the software is very good in terms of managing device, mobile and pc

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
manage all the hardware and monitor all the software
What do you dislike about the product?
the interface need to explore all the features
What problems is the product solving and how is that benefiting you?
manage and monitor all the hardware and software


    Santosh D.

Unleash your productivity with the power of having everything at your fingertips

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
I like its ease of use and some features from security & management like Asset Management, Application distribution, user syste Remote access and troubleshooting, Patch and update management etc.
What do you dislike about the product?
Nothing like to dislike, but more granular reporting options could be helpful for administrators to get deeper insights into endpoint health and security. also expanding MDM capabilities to support a wider range of mobile devices and platforms could be beneficial.
What problems is the product solving and how is that benefiting you?
Patch and update management helps us to ensure all systems are up-to-date with the latest security patches. also Remote access and troubleshooting features save our lots productive time.


    Automotive

Decent app for remote connections

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
nice dashboards, with connectivity and remote information available at a glance.
What do you dislike about the product?
missing core functionalities like clipboard copy paste.
What problems is the product solving and how is that benefiting you?
remote logins


    Accounting

Comprehensive Solution

  • May 19, 2024
  • Review provided by G2

What do you like best about the product?
Comprehensive Coverage: Manages a wide range of devices and operating systems.
Automation: Automates routine tasks such as patching and software deployment, saving time and reducing errors.
Security: Strong focus on security with features like remote wipe, encryption, and compliance management.
User-Friendly Interface: The interface is intuitive, making it easier for IT administrators to navigate and utilize the tool effectively.
Scalability: Suitable for both small and large organizations, with the ability to scale as the business grows.
What do you dislike about the product?
Initial Setup: The initial setup and configuration can be complex and time-consuming, especially for organizations with limited IT resources.
Learning Curve: Due to its extensive feature set, there is a learning curve for new users to fully leverage all functionalities.
Cost: While feature-rich, the pricing might be on the higher side for smaller businesses or startups.
What problems is the product solving and how is that benefiting you?
Device Management
Software Deployment
Patch Management
Asset Management
Remote Control
Mobile Device Management (MDM)
Configuration Management


    Computer Software

Brilliant piece of Software

  • May 19, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to use and helps to keep our systems up to date. We are a small comapny and do not have an IT department looking after our computers. With the free version on Manage Engine I am able to ensure our users are alwyas on a proper patch level and our servers are also kept up to date.
What do you dislike about the product?
The constant reminders to write a review. Clicking "Remind me Later" has the effect that you get reminded 3-5 minutes later and this stupid popup shows. Really annoying.
What problems is the product solving and how is that benefiting you?
Saving a lot of time keeping our systems up to date


    Carlos M.

Everything in one place, it's fantastic.

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
I like its ease of use and that it is multi-platform, I can do everything from one place.
What do you dislike about the product?
I feel that the remote connection to equipment could go faster
What problems is the product solving and how is that benefiting you?
It helps me with centralized support, and also gives me control over the computer equipment, this significantly reduces management problems.


    Building Materials

Very Good. Can manage and connect to remote users and data and stats are very accurate

  • May 10, 2024
  • Review provided by G2

What do you like best about the product?
Remote management and update/software deployment
What do you dislike about the product?
The UI feel like it could be a bit better, Menus are a bit confusing at first but when you know where to go it works well
What problems is the product solving and how is that benefiting you?
Replaces Teamviewer us and the risk of running easy accessible remoting software, Patch management and software deployment. is a All rounder but at a price


    Shubham P.

Its good but still needs a lot work work on dashboard and clarity of the same.

  • May 10, 2024
  • Review provided by G2

What do you like best about the product?
It very accurate and shows complete details in terms of assets and other perspective.
What do you dislike about the product?
Dashboard clarity can be increased by taking small steps about assets and other features especially when it comes to exporting files according to a particular feature. Rest all are fine .
What problems is the product solving and how is that benefiting you?
There are a lot of problems that Manage Engine EDC is solving such as consolidated data problems, live machine problems, etc. Also, as per my understanding it is one of the best apps for patch deployment and the best part of patch deployment is you can do exclusion one by one or create exclusion group/s. One more benefit is control of USB and other things on devices which is highly helpful when it comes to temporary access (Timer-based accesses).