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Well rounded UEM tool
What do you like best about the product?
Ability to manage all company endpoints in 1 place
What do you dislike about the product?
Mac implementation still confusing due to duplicate menus for the assets
What problems is the product solving and how is that benefiting you?
Ability to remote on to all endpoints to support users who are wokring from home
Patching endpoints to reduce security vulnerabilities
Patching endpoints to reduce security vulnerabilities
Cost effective way to manage 3rd party patching
What do you like best about the product?
Endpoint Central allows us to manage our Windows fleet from a central location.
From hardware/software inventory, desktop management of 3rd party patching and software deployment, plus built-in RDC shadowing, the functionality is why we've licensed it for these past 10 years. Because of our licensing tenure we've seen some great improvements to the UI - specifically the Self Service Portal users can leverage.
From hardware/software inventory, desktop management of 3rd party patching and software deployment, plus built-in RDC shadowing, the functionality is why we've licensed it for these past 10 years. Because of our licensing tenure we've seen some great improvements to the UI - specifically the Self Service Portal users can leverage.
What do you dislike about the product?
Navigation through the UI, as some capabilities are similar and be performed in different areas. Due to our tenure using the product we've grown accustomed to these but can see it as a learning curve to new users
Majority of 3rd party patches require the application to not be running. As we push outside of business hours this can delay the installations for days to weeks as applications are in continual use. Consider adding the option, as present in some self-updating apps, for users to accept the upgrade and have it restart the app upon completion.
Newly adopted machine builds must go through a complete patch scan before any software configurations can be deployed. This roadblocks the turnaround time we can provide a replacement for a failed machine to a user.
Customer support (level 1) needs to better understand their product. We often spend too much time explaining the workings of the product before the issue we raise is addressed and escalated to a more technical engineer (level 2/3).
Majority of 3rd party patches require the application to not be running. As we push outside of business hours this can delay the installations for days to weeks as applications are in continual use. Consider adding the option, as present in some self-updating apps, for users to accept the upgrade and have it restart the app upon completion.
Newly adopted machine builds must go through a complete patch scan before any software configurations can be deployed. This roadblocks the turnaround time we can provide a replacement for a failed machine to a user.
Customer support (level 1) needs to better understand their product. We often spend too much time explaining the workings of the product before the issue we raise is addressed and escalated to a more technical engineer (level 2/3).
What problems is the product solving and how is that benefiting you?
It helps mitigate the vulnerabilty of 3rd party software in a somewhat timely manner
Complete UEM Solution : Endpoint Central
What do you like best about the product?
I have patching from Endpoint Central this app help me a lot because this app has its owe database that is zoho corp where patch is being stored. Its Software deployment tab makes easy for admin to deploy any software without user intervene throug silent swthces. So over all we can this apps really best application for Endpoint management from a single console.
What do you dislike about the product?
Over all its good but if we come to security edition that is quite confusing so, it needs to be upgrading.
What problems is the product solving and how is that benefiting you?
Endpoint central solving the management of Endpoints because we can manage endpoints from a single console.
Extensive Capabilities and Great Support
What do you like best about the product?
Customer support is great and there are many capabilities.
What do you dislike about the product?
A bit tricky to setup for new customers but they have great support.
What problems is the product solving and how is that benefiting you?
Compliance and security.
Endpoint central is very powerful tool to manage endpoints in terms of complete visibility of system
What do you like best about the product?
I have 3000+ endponts and we can manage all endpoint with single console and best part is patch deployment and IP-Scop range it provides user to movement without any change in agent configuration.
What do you dislike about the product?
Sometimes take time to connect agent over the remote .
What problems is the product solving and how is that benefiting you?
It provide visibility of all endpoints on single console also i can contol each system even at registry changes level.
Budget Endpoint Manager that does a decent job patching for Windows updates and 3rd party apps
What do you like best about the product?
EndPoint Central does a great job of capturing updates for a variety of 3rd party apps out of the box. In addition this, the built in functionality in evaluating a single node, such as event viewers, software lists, or the ability to remote in or run powershell from behind the scenes is very useful.
What do you dislike about the product?
EndPoint Central support is very email/chat based with a lot of standard copy/paste requests for information. Phone support is pretty hard to come by. A lot of support calls have resulted in learning that a product feature is not working properly or that it will be fixed in an upcoming release. The product is getting a lot better but I just wish the company would be more forward about current outstanding issues and that support was more aware of these.
What problems is the product solving and how is that benefiting you?
EndPoint Central provides a holistic view into the environment - given that the agent is installed on all nodes to be included. EndPoint Central does a decent job patching both OS updates and 3rd party apps. It also has some pretty good built in reporting.
Simplified management
What do you like best about the product?
Fast and simplified management of workstations, servers, etc. Getting info on an endpoint has never been easier
What do you dislike about the product?
Nothing comes to mind regarding dislikes.
What problems is the product solving and how is that benefiting you?
Efficient patching of endpoints, and easy user support via remote sessions.
Making IT friendly with ManageEngine Endpoint Central
What do you like best about the product?
I worked with ManageEngine Endpoint Central in my previous company and the thing I noticed most about it was that it had a whole lot of features for endpoint management, especially its patch management and asset management modules. Updating and protecting all endpoints was made easier by the patch management module which allowed for automatic installation of patches, an important part of today’s security landscape. It also provided information on software inventory to assist in managing assets better. The interface is friendly to users making it possible for different IT teams to use it easily.
What do you dislike about the product?
However, the biggest challenge was that it appeared somewhat complex initially. Too many features and options made it difficult for me to understand. Also, the mobile device management section needed clearer guides or manuals since it seemed a bit clumsy.
What problems is the product solving and how is that benefiting you?
We benefited greatly from using this app in terms of securing our gadgets and efficiently managing IT infrastructure. Now, when I started another job, I found it just as useful as before. It is good at giving an overview of everything we have in place for all of our devices so that they are running nicely without any issues related to security. Through this means our IT tasks have become less daunting while some potential problems are avoided.
Good remote management
What do you like best about the product?
The fact that you have patch management and remote assistance to any device that has access to ME.
What do you dislike about the product?
Better information when deploying custom scripts, such as error outputs etc.
What problems is the product solving and how is that benefiting you?
Allowing remote assistance to user around the world.
Easy to use. We have good support.
What do you like best about the product?
It's really easy to deploy and it works very well. You can deploy security patchs to all computers and servers fastly and everything is reported. We also have support online that make easy everything.
What do you dislike about the product?
Some simple reports you don't have by default, you have to create manually.
What problems is the product solving and how is that benefiting you?
before Manage Engine EC we were not able to deploy patches every month, so we solved that problem.
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