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Powerful and easy tool to use and setup for an environment
What do you like best about the product?
I like the patch managment and remote managment aspects the best
What do you dislike about the product?
so far in my experience not musch to dislike when compared to sccm or azure managment. the help desk tool is a bit obtuse to learn
What problems is the product solving and how is that benefiting you?
Pathcing and patch managment
Manage Engine makes the difficult easier
What do you like best about the product?
Manage Engine is user-friendly and allows IT to handle many tasks that are otherwise arduos manual tasks and is helpful for protecting endpoints from threats.
What do you dislike about the product?
The remote control interface handling of multiple monitors is a disaster and makes me seasick. Changing screens should be a smooth process but they flash and require multiple clicks to switch. They could really take a lesson from TeamViewer on this feature.
What problems is the product solving and how is that benefiting you?
The app runs in the background and keeps systems up to date to avoid vulnerabilities. We are able to scan systems for missing patches and install them as needed. I use it for remote sessions but the handling of multiple monitors leaves much to be desired.
Our ststems are more secure and when I access them I don't have to install updates before I can start any other troubleshooting.
I love having access to all the technical specifications of individual systems including serial number so I can accurately order parts for remote systems.
Our ststems are more secure and when I access them I don't have to install updates before I can start any other troubleshooting.
I love having access to all the technical specifications of individual systems including serial number so I can accurately order parts for remote systems.
Managed Engine Central Review
What do you like best about the product?
the patch vulnerability manegment and pre writtenb templates, live wieing of the patch progress
What do you dislike about the product?
File transfer not available while remoted onto a PC
What problems is the product solving and how is that benefiting you?
vulnerabilities and patches can be centrally managed
Technical Support atention to one ticket reported by Abalon Tecnología y Sistemas. Perfect End
What do you like best about the product?
The easy of use and very complete functionality; very intuitive GUI; Customer Support; Ease of Integration.
What do you dislike about the product?
Nothing. It´s a great tool, very friendly a nd easy ti Integrate to Network Adminnistration.
What problems is the product solving and how is that benefiting you?
Service Pack Update Manager
Easy to manage, user friendly
What do you like best about the product?
Mobile Device Management with ther useful features.
What do you dislike about the product?
Less support, and not professional or not willing to help on technical issue. Less security features. should has more security option for restriction.
What problems is the product solving and how is that benefiting you?
Can manage mobile devieves, easy to enroll etc.
Great Features (patch deployment, remote management, etc.)
What do you like best about the product?
The ability to remotely manage computers, the self service portal (self deployment of applications), and the use of the patch management system (especially the test and deploy features).
What do you dislike about the product?
The only downsides that we have run into, is the support side of things. Historically, it has been difficult to obtain resolutions to our problems when dealing with support.
What problems is the product solving and how is that benefiting you?
It allows to access any node remotely, keep inventory of devices, deploy configurations quicly (different options than AD group policy), deploy patches etc.
Daily Took
What do you like best about the product?
I use this product all day clicking button being a super hero making sure stuff gets done
What do you dislike about the product?
I really don't like UI within other section of the application doesn't seem like those team commuication and the experiince of using a static platform lacking on that part.
What problems is the product solving and how is that benefiting you?
N/A
Lots of Features, Not Very User Friendly
What do you like best about the product?
I like that it's fairly one-stop shop for managing device information, remote control, and software deployments. We use this multiple times a day in our 700+ people organization.
What do you dislike about the product?
The agent often has issues with remote connection especially with our mac agents. Software and patches often don't hit end user devices because the agent isn't properly functioning or the computer is shut down, but you can't tell the difference. Wake on LAN never works and I can't find a way to look at historical results of configuration deployments.
What problems is the product solving and how is that benefiting you?
Being able to remotely manage devices allows us to support staff both in office and in work-from-home scenarios.
360 degree endpoint management
What do you like best about the product?
rapid implementation having chosen the cloud solution
What do you dislike about the product?
slightly fragmented online documentation
What problems is the product solving and how is that benefiting you?
automatic update management, remote control, vulnerability checking, dlp
I feel its a very good product and has LOTS of features.
What do you like best about the product?
Everything from the imaging to the device control and management is very good.
What do you dislike about the product?
Sometimes the menu's are difficult to navigate and some issues with the browser. I fund google works better than Edge in some cases.
What problems is the product solving and how is that benefiting you?
Great remote support tools. If its on the network you can normally use the support features.
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