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Overall a good product.
What do you like best about the product?
This product has a ton of features and tools that help simplify a lot of the tasks I do.
What do you dislike about the product?
If you have ever demo'd a different version or a different product that you installed the agent you have to manually uninstall them before you can install the next version. This is rather annoying.
What problems is the product solving and how is that benefiting you?
Saving me time and repitition.
Does what it does well
What do you like best about the product?
The software does what it says on the tin well, we don't need alot of the features but for deployment and software managment it is very good.
What do you dislike about the product?
Some of the pre provisioned templates don't work and need modifying. The initial outlay is considerable.
What problems is the product solving and how is that benefiting you?
Replacment of other products for deploying and managing software and patch deployments.
Simple but effective solution for endpoint management
What do you like best about the product?
The software offers you a great and interactive UI while also being functional around all corners of system administration. We use it for inventory scans and patch deployments every 2 weeks and have been quite satisfied.
What do you dislike about the product?
It takes a while to get used to the complex software and the deployment of the agent was not flawless over GPO, we had to manually install it sometimes.
What problems is the product solving and how is that benefiting you?
It solves the issue of software monotring, deployment and patch aswell as having to keep and eye on the hardware
excellent software management and remote tool we use extensively in our environment.
What do you like best about the product?
It is easy to drill down and find the exact tool - robust for performing patching and pushing security updates as needed in one centralized location. Automation tasks are easy to setup and perform as well.
What do you dislike about the product?
Nothing too critical; can't really find a downside or negative to using the platform.
What problems is the product solving and how is that benefiting you?
centralized management of our end clients that allow us to update software and perform security patching as needed. Great at inventorying hardware and software.
Amazing Product for Endpoint Management
What do you like best about the product?
Manage Engine has very robust remote system management tools which streamline IT support and management tasks.
What do you dislike about the product?
The licensing model for technicians isn't great. You pay per technician, so if you want four IT members to have their own login you need to buy each of them a license, kind of silly considering you can enable concurrent logins, and then share a "local" account instead of an Active Directory or LDAP accounts.
What problems is the product solving and how is that benefiting you?
Manage Engine is great at finding vulnerabilities on systems that other systems miss.
Use it everyday for software deployment and for remote tools for our many devices we manage.
What do you like best about the product?
The wide array of tools the software provides.
What do you dislike about the product?
A little overwhelming to learn the various features of the tool.
What problems is the product solving and how is that benefiting you?
It mainly provides most of its utility to my job via its rich remote management features.
Very Good Product
What do you like best about the product?
It's a flexible and useful product. we use ManageEngine Endpoint Central for couple of things. As a remote tool and software deployment application, creating reports.
What do you dislike about the product?
I think it fits our needs as of now. Manage engine team stays on top regarding new releases and patching.
What problems is the product solving and how is that benefiting you?
Remote desktop problems and software deployment.
User friendly Manage engine endpoint central
What do you like best about the product?
I'm impressed by the patch management product in Endpoint Central, it's easy to implement software patches and software deployment. The manage engine support team gave us a deep dive into the product and helped us to integrate our devices.
What do you dislike about the product?
Honestly speaking I could not find anything that I can dislike.
What problems is the product solving and how is that benefiting you?
We were struggling with the software and patch deployment, but with the help of Endpoint central, we can deploy applications with in few minutes.
Great Product
What do you like best about the product?
Affordable and vast amount of features-especially for small to medium sized organizations.
You don't have to have a full time technician just to operate this product such as Microsoft System Center does.
You don't have to have a full time technician just to operate this product such as Microsoft System Center does.
What do you dislike about the product?
Windows Cumulative security updates don't show up on Patch Tuesday, they usually show up for use/deployment 48 hours later.
What problems is the product solving and how is that benefiting you?
Single interface for majority of critical functions, threat management, patch management, bitlocker management and soon mobile device management.
Efficient and Comprehensive, Yet Rooms for Improvement
What do you like best about the product?
It is a robust solution that offers a wide range of features for managing desktops, servers, laptops, and mobile devices. Its patch management, software deployment, remote control, and inventory management capabilities are commendable. The centralized dashboard simplifies IT tasks and ensures efficient monitoring and control across the network. Additionally, the ability to automate routine tasks has significantly improved our workflow and saved time.
What do you dislike about the product?
Some patching requires manual download.
Only supported latest 2 versions Endpoint Central client agent, older agent will be disconnected and require manual re-installation.
Cross product support service between Endpoint Central and ServiceDesk Plus under ManageEngine is weak.
Only supported latest 2 versions Endpoint Central client agent, older agent will be disconnected and require manual re-installation.
Cross product support service between Endpoint Central and ServiceDesk Plus under ManageEngine is weak.
What problems is the product solving and how is that benefiting you?
Centralized Endpoint Managament
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