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Technically, it works.
What do you like best about the product?
On the plus side, it is fairly feature-complete and well integrated. Presence of the product is evidence of detached, uninvolved management suffering short attention span issues.
It is moderately good as a remote access platform.
It is moderately good as a remote access platform.
What do you dislike about the product?
The support and training staff range from rude to unintelligble.
The software itself is a master study in extremely bad UI/UX
The software is painfully klunky to use.
It is terminally confusing to about 30% of the end-users filing tickets.
Counterintuitive messaging integrated with email: just because it's in the thread doesn't mean anyone involved recieves it.
It's cloudware, so any time there's a problem between here and wherever ME is hosted, you _and your end users_ are locked out of being able to manage your work.
HIghly suggest you look into alternatives: Redmine, GLPI, Ralph before making the ManageEngine mistake.
The software itself is a master study in extremely bad UI/UX
The software is painfully klunky to use.
It is terminally confusing to about 30% of the end-users filing tickets.
Counterintuitive messaging integrated with email: just because it's in the thread doesn't mean anyone involved recieves it.
It's cloudware, so any time there's a problem between here and wherever ME is hosted, you _and your end users_ are locked out of being able to manage your work.
HIghly suggest you look into alternatives: Redmine, GLPI, Ralph before making the ManageEngine mistake.
What problems is the product solving and how is that benefiting you?
It was supposed to be an improvement on spyceworks, which, in some respects it is.
Benefit? It's moderately more organized / simpler than using VNC client of your choice and maintaining an IP to EP list.
Is that worth thousands of dollars a year? Not so much, no.
Benefit? It's moderately more organized / simpler than using VNC client of your choice and maintaining an IP to EP list.
Is that worth thousands of dollars a year? Not so much, no.
Efficient and easy!
What do you like best about the product?
I like how it allows us to manage over 1000 devices in a simple and efficient manner. Our system admin has created a deployment script that runs beautifully alongside Endpoint Central.
What do you dislike about the product?
I do think the support can be improved a little as often times we end up resolving our own issues much before support even begins to provide any insight. I do understand that this system is quite complex though and it can be hard to have an individual agent know how to support it in it's entirety. Additionally, sometimes our deployment server will go down and we are not notified until deployments begin to fail. It would be nice to have some type of notification that lets us know.
What problems is the product solving and how is that benefiting you?
It allows us to have a centralized inventory management system that allows us to keep track of our systems easily. It also allows us to deploy our software to each company device with speed and finesse. This has saved us a lot of time as we no longer have to manually install applications and systems and we can now rely on a deployment script.
Very nice and easy user interface
What do you like best about the product?
Easy user interface is very easy to navigate, features are very extensive.
What do you dislike about the product?
Nothing, everything is as expected and more.
What problems is the product solving and how is that benefiting you?
It helps us in managing all the computers, patches and security configurations. It is also helpful in deploying and removing applications over the network as and when required.
IT Services and Operation Managers
What do you like best about the product?
İt is a unified endpoint management solution. You can manage your endpoints from zero to top via one console. it means you had everything to manage and secure your endpoints. Also with the Security edition, you will have an amazing security suit.
What do you dislike about the product?
As a technician, you have to be able to track changes on endpoints via configurations. But it is not available right now. it looks like a minor development feature. sometimes you have convince a manufacturer to to develop this kind of minor feature. it is really to hard. i tested
What problems is the product solving and how is that benefiting you?
Test & Approve patch management is regulated by BRSA. it is a very strict regulation for the financial corps.
Application control is very useful for non-local admin users
Application control is very useful for non-local admin users
Great Product
What do you like best about the product?
I can easily manage my computer inventory, push patches and remote control for support. I also find it easier to map drives, push printers, etc. than using GP. I have used many desktop tools and this one beats them all. I have used other desktop management tools in the past, but this one far exceeds the others.
What do you dislike about the product?
I really have no reasons to dislike this product.
What problems is the product solving and how is that benefiting you?
Easier to use than Group Policy
User-friendly interface
What do you like best about the product?
I have been using ManageEngine Endpoint Central for managing endpoints in my organization, and I must say that it has been an amazing experience. The interface is incredibly easy to use. It provides a comprehensive set of features that allow me to effectively manage the devices in my organization. I highly recommend ManageEngine Endpoint Central
What do you dislike about the product?
Nothing much I can think of at the moment. It has always been a pleasure to use.
What problems is the product solving and how is that benefiting you?
To easily manage and administer my organisational devices.
High Potential, but has some broken features
What do you like best about the product?
The product is amazing with the breadth of features it provides, but when it works. I also like the fact that it has its own mobile application. The interface is nice and gives a modern feel.
What do you dislike about the product?
Many features are either broken. or configured in a way which makes the solution less useful. Like having to wait 90 minutes to retry an installation of any thing we push to our users, even if we chose PUSH IMMEDIATELY! Push Notifications to users is broken and shows to a small amount of users as well.
Unfortunately, their mobile app does not work with SSO, it only accepts basic password!
Unfortunately, their mobile app does not work with SSO, it only accepts basic password!
What problems is the product solving and how is that benefiting you?
Patching all systems with software updates to give some sense of assurance that our users devices are up to date and patched against known CVEs. The vulnerability dashboard also provides a clear view of our current status which helps us either go more lean or more harsh when it comes to push updates to users, even if they are annoying.
Endpoint Central is great, makes managing a large estate easy
What do you like best about the product?
I like the 3rd part app patching. Really useful feature that makes our security team happy, so saves me a lot of time
What do you dislike about the product?
I would like a few more options for dynamic groups, such as being able to create groups based on device models. Also more self remediation options, such as when endpoints don't patch, show more ways to resolve the issues
What problems is the product solving and how is that benefiting you?
Great patch reporting and third party patch management. Really a great benefit in a large estate that helps keep the security team happy
Best tool for centralised endpoint management
What do you like best about the product?
Best thing about endpoint central is the ability to manage all the endpoints and security features in one platform. Best tool for system admins where in a single platform we get them all.
What do you dislike about the product?
Nothing to be specific, e learning can be made more easier with screen shots like microsoft tutorials
What problems is the product solving and how is that benefiting you?
Centralised platform , we get it all in one portal. Reporting is simplified, asset management and compliance of all security is covered by using endpoint central.
The Best Administration Tool !
What do you like best about the product?
-Managing Updates and Assets
-Administration Tools
-Administration Tools
What do you dislike about the product?
Everything is perfect, Only thing is a lot of Updates are released frequently and we need to plan downtime in order to install it .
What problems is the product solving and how is that benefiting you?
Managing all updates in one place
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