The WatchGuard Firebox is our version of a firewall. It has several use cases.
WatchGuard Firebox Cloud (Hourly Annual)
WatchGuard TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
Reliable and stable solution
What is our primary use case?
What is most valuable?
WatchGuard Firebox's two-factor authentication feature is particularly useful and provides an added layer of protection. It's been a reliable and stable solution for us.
What needs improvement?
When working with WatchGuard, specifically in configuring Panda Security on the portal for the first time, it was challenging for me. Creating the partner center and setting up the account in Panda Security was not straightforward. Although working with the Panda Security part itself is easy, I faced difficulties in creating the partner center. So, maybe this could be an area of improvement.
Another area of improvement is the license. The price could be cheaper.
For how long have I used the solution?
We currently use WatchGuard Firebox T20 model.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
There are around 26 users using this solution. In terms of user capacity, the T20 model can support up to 20 users.
How was the initial setup?
WatchGuard Firebox is easy to use and set up. I work with the solution every day, so I'm quite familiar with it. In my experience, setting up WatchGuard has been straightforward. It didn't require much effort.
Although I have spoken to others who mentioned that implementing it for the first time can be challenging, I personally found it easy. I had no issues with the setup.
Whether it was deployed in the cloud or locally, it took a month. I maintain the solution and provide technical support.
What about the implementation team?
I recall when I bought the first Firebox; someone advised me to start by seeking assistance from the WatchGuard support center. I found all the necessary information to implement the solution. That's why I believe it was relatively easy for me to implement it the first time. However, I am aware that many people find it challenging to implement WatchGuard on their first attempt.
What's my experience with pricing, setup cost, and licensing?
Currently, we use an internal lead to sell WatchGuard to our clients. So, the price varies. However, it's worth mentioning that our internal use of WatchGuard includes Panda Security as well.
We do pay for a license. It's a three-year license. It is an expensive solution. The price could be lower.
What other advice do I have?
WatchGuard is not a widely known solution in my country. People here tend to use CheckPoint, Fortinet, and Palo Alto more. However, I believe WatchGuard is a good solution that more people should be aware of and consider. We are actively working to promote it in Angola. In fact, there might be more companies in our country that could benefit from using the WatchGuard solution.
Overall, I would rate the solution an eight out of ten.
A stable and powerful firewall solution that has a user-friendly dashboard
What is our primary use case?
We have had some difficulty introducing the brand on the market because, in Angola, we have another brand with a more aggressive approach than WatchGuard. The end users prefer other brands like Sophos and Check Point over WatchGuard Firebox. We will soon be an expositor of WatchGuard Firebox. We have some customers that use Panda Security just for endpoints. We have some customers that use WatchGuard Firebox directly or indirectly.
What is most valuable?
WatchGuard Firebox is the most powerful firewall for Wi-Fi security.
What needs improvement?
The scalability of the solution needs improvement.
For how long have I used the solution?
I have been using WatchGuard Firebox for more than one year.
What do I think about the stability of the solution?
WatchGuard Firebox is a stable solution.
I rate WatchGuard Firebox ten out of ten for stability.
What do I think about the scalability of the solution?
At the moment we are providing support to five customers.
I rate WatchGuard Firebox a nine out of ten for scalability.
How are customer service and support?
The solution’s technical support team is very good. We have always received quick responses from the support team.
How was the initial setup?
WatchGuard Firebox’s initial setup is very easy. The configuration is easy since the solution is user-friendly and has an intuitive platform and dashboard.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive and customers pay for a yearly license.
What other advice do I have?
We have a direct relationship with the master distributor of WatchGuard Firebox in Angola and Africa. WatchGuard Firebox is the only solution we work with for firewalls and cybersecurity.
When we start WatchGuard Firebox's deployment, we redirect it to the cloud.
Overall, I rate WatchGuard Firebox ten out of ten.
It's easy to configure user policies
What is our primary use case?
WatchGuard integrates with our firewall to provide threat detection and remediation.
What is most valuable?
I like WatchGuard's network segmentation features. It's easy to configure user policies.
What needs improvement?
WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port.
For how long have I used the solution?
I have used WatchGuard for about 10 years.
What do I think about the stability of the solution?
I rate WatchGuard nine out of 10 for stability.
What do I think about the scalability of the solution?
I rate WatchGuard nine out of 10 for scalability.
How was the initial setup?
WatchGuard is easy to set up.
What was our ROI?
We have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
The price is excellent.
What other advice do I have?
I rate WatchGuard Threat Detection and Response nine out of 10. I recommend it.
Provides good stability and high availability of devices
What is our primary use case?
We use the solution as an internet gateway. With its help, we can establish the connection between our company's HQ and branch.
How has it helped my organization?
The solution provided us with site connections and internet policies.
What is most valuable?
The solution's valuable feature is its pricing which is better than other competitors.
What needs improvement?
The performance of the solution's processor needs to be faster than other vendors. Also, it is time-consuming to configure it whenever multiple policies are involved. This area needs improvement as well.
For how long have I used the solution?
I have been using the solution since 2012.
What do I think about the stability of the solution?
The solution is highly stable. I rate its stability a nine.
What do I think about the scalability of the solution?
We have around 200-300 solution users in our organization. I rate its scalability a nine.
How are customer service and support?
The solution's technical support is excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Fortinet is faster to configure and access policies than WatchGuard.
How was the initial setup?
The solution's initial setup process was simple, as I already have experience using it. It takes a month to complete. The process involves setting up the solution in a lab. Later, deploying it in a production environment once it meets all the configuration requirements.
What about the implementation team?
Initially, we took help from a third-party vendor to deploy the solution. Afterward, we did it in-house. It requires three to four network administrators for deployment and two network administrators for maintenance.
What was our ROI?
The solution is worth buying.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing as an eight.
What other advice do I have?
I rate the solution as an eight. It offers more variable license bundles and has high availability than the other products.